Human Resources Management

Herman "J.T." Smith

*** * ****** **. #**** Gilbert, AZ 85296 ( 904-***-**** (

***********@*****.***

PROFILE: Highly motivated professional with a diverse array of

experience in employee relations, EEO/OFCCP compliance,

training, coaching, relationship building, full life-cycle

recruiting, sourcing, and management.

STRENGTHS / HIGHLIGHTS

. Advanced user and implementation knowledge in human resources information

systems such as Taleo, SAP, iCIMS, ADP, and PeopleSoft.

. Strong social networking experience in attracting top talent through

sites such as LinkedIn, Facebook, and Twitter.

. Strong ability to effectively manage employee relations

issues concerning EEO matters (Title VII, ADA, FMLA) and

discipline handling.

. Equal Employment Advisory Council Immersion Program Trained in EEO and

Affirmative Action Plan (Washington, DC/EEAC).

. Generalist experience in compensation, performance management,

benefits, and organizational development.

. Proven ability to build candidate pipelines through effective sourcing

plans.

. DDI trained in "Targeted Selection Interviewing" (Trainer).

. Experienced in managing, coaching, and counseling staff,

management, and union personnel.

. An ability to build key relationships with department

heads, managers, and staff.

. Dedicated with outstanding "people skills".

EDUACATION

UNIVERSITY OF NORTH FLORIDA

Jacksonville, FL

B.A. in Political Science

August 2006

PROFESSIONAL IN HUMAN RESOURCES (PHR) CERTIFIED

SPHR 2015

ID: 220********* (2009 - 2012)

EXPERIENCE

Banner Health

Phoenix, AZ

Contract Recruiter (Temporary)

09/2014 - 04/2015

. Responsible for recruitment activities across multiple service lines.

. Develops and coordinates recruitment plans with senior unit managers

across multiple Banner facilities.

. Provides metrics to various stakeholders on recruitment activities

. Represents Banner at various external career events

Patterson-UTI Drilling Company LLC

Midland, TX

Human Resources Supervisor (Employee Relations)

07/2013 - 08/2014

. Primary HR responsibilities for 1200+ employees for 26 drilling rigs (22+

plus employees on each rig) over a 400+ mile territory.

. Investigated and responded to internal and external complaints involving

employee relations issues, of exempt and non-exempt personnel.

. Responsible for employee moves involving promotions, demotions,

transfers, corrective action, terminations, FMLA, return to work, and

pay.

. Performance management responsibilities for over 600+ employees (Noted

performance for every single employee manually).

. Proactively delivered need-based training to all employees within the

region (EEO and Respectful Workplace).

. Conducted employee onboarding in completing new hire paperwork, providing

benefits, 401K, employee handbook, and payroll information.

. Led management in effectively managing business growth in conjunction

with workforce planning and staffing.

. Managed the hiring process, job postings, and sourcing across multiple

business units.

Norfolk Southern Corporation (Railroad)

Norfolk, VA

Equal Employment Officer (EEO Compliance)

04/2011 - 07/2013

. Responded to federal, state, and local agencies in regards to charges of

unlawful discrimination and other EEO matters across 22 states.

. Created and formulated responses to the EEOC and the OFCCP in the form of

position statements and requests for information.

. Analyzed and prepared employment data, discipline records, and

investigations to ensure consistency with Norfolk Southern's EEO policy.

. Delivered management training on the EEO process and effectively handling

employee relations issues to over 1000+ managers.

. Conducted internal investigations received via direct phone call or

anonymously via the hotline in employee relations matters.

. Provided guidance/training on complex HR policies and procedures to

multiple business units in regards to ADA, Title VII and other issues.

. Assisted in crafting functional affirmative action plans for 73

facilities across 22 states.

Assistant Manager, Recruiting (Promoted)

. Responsible for managing the hiring process, job postings, and sourcing

across multiple business units.

. Managed a team of 12 internal and external recruiters that covered a 22

state territory.

. Scheduled and coordinated hiring sessions with various department hiring

managers across the organization.

. Created standardized interview guides, streamlined job descriptions, and

created session presentations for unionized positions.

. Responsible for delivering metrics and reports related to recruiting

activity.

RailAmerica (Railroad)

Jacksonville, FL

Corporate Recruiter (HR Representative)

08/2010 - 04/2011

. Covered employee relations issues for over 400+ employees in the

corporate office for leadership and non-leadership roles.

. Strategic player in the implementation of the new applicant tracking

system iCIMS; providing guidance in set-up and recruitment needs.

. Collaborated with and consulted with multiple department heads on

staffing needs, recruitment initiatives, and HR policies.

. Assisted with process improvements of HR policies and workforce planning.

Acosta Sales & Marketing

Jacksonville, FL

Corporate Recruiter (Consultant)

11/2009 - 08/2010

. Assist with the design, implementation, maintenance, and compliance of

all processes and policies related to staffing and employment.

. Accountable for sourcing, screening, interviewing, hiring and on-boarding

of all applicants.

. High volume recruiting in actively recruiting for 100+ retail

requisitions weekly.

. Participated in regional meetings throughout the U.S. to support multiple

business units.

. Lead staffing projects, which included areas for process improvement.

. Responsible for driving the consistent use of the company ATS via iCIMS.

National Association of Stock Car Auto Racing (NASCAR)

Daytona Beach, FL

Corporate Recruiter, Workforce Planning & Staffing

12/2008 - 11/2009

. Developed and implemented comprehensive recruiting strategies to meet

each business unit's unique needs to be appropriately staffed.

. Accountable for sourcing, screening, interviewing, hiring and on-boarding

of all applicants.

. Increased NASCAR's usage within the applicant tracking system

(Taleo/TeamWork Online), introduced new tools to group.

. Created job descriptions for advertisement on NASCAR's employment site,

as well as other ad agencies.

. Advertised, networked and built pipelines for talent (i.e., utilizing

social media, job boards, print ad, factoring in price/time requirements,

association relationships, school and community out-reach, referral

and/or intern programs etc.).

. Developed salary recommendations using various analysis processes.

. Created PowerPoint presentations for different HR related events for

dispersal throughout all of NASCAR.

. Managed the Internship and Diversity Internship programs.

. Maintained and updated NASCAR's employment website.

CSX Transportation (Railroad)

Jacksonville, FL

Recruiter 08/2006

- 11/2008

. Responsible for sourcing, screening, interviewing and hiring for

all union positions throughout the CSX Transportation network.

. Traveled 80% of the time, with multiple overnight stays throughout the 23

state operating territories.

. Heavy interaction with field and line management and external customers.

. Conducted large scale presentations with crowds as large as 100 people or

more.

. Maintained recruitment and selection data, facilitated assessment

testing, conducted orientations, and made selection decisions.

. Arranged all travel and events including job fairs, hiring sessions,

meeting space, lodging, air, and car rentals.

. Built relationships with field managers to ensure a viable working

relationship that enabled the selection of quality hires.

. Responsible for being knowledgeable of all union agreements and

stipulations.

. Heavy use of applicant tracking system via PeopleSoft.

University of North Florida (Career Services)

Jacksonville, FL

Job Development Coordinator

10/2004 - 08/2006

. Assisted students in connecting with employers for part-time, full-

time (non-degreed), and internship positions.

. Coordinated the annual part-time job fair which consisted of 50

different employers.

. Successfully coordinated weekly events, including information

sessions, information tables, and employer site visits.

. Conducted weekly meetings with staff assistants on weekly goals and

priorities.

. Researched and implemented new techniques in connecting employers with

students.

. Effectively communicated with employers to generate job opportunities

for UNF Students.

. Compiled and submitted annual Job Development report which yielded

improved results.

. Demonstrated attributes that enabled effective interaction with

administrators, faculty, staff, students, and colleagues in Career

Services.

. Assisted the Associate Director of Career Services with assigned

projects and research.

Recruiting Associate (Promoted)

. Assisted in handling the logistics of coordinating campus interviews

for students and employers.

. Assisted in recruiting employers as well as identifying new employers

and generated letters and other recruiting materials.

. Prepared and maintained databases relating to interview activities and

assisted with career fairs through MonsterTRAK and Excel.

. Created/edited marketing materials for employers and students

regarding campus recruiting activities and upcoming events.

. Compiled and processed data for annual report and prepared special,

periodic reports, and maintained records.

. Participated in developing programs and processes, and made

recommendations for improved efficiency and effectiveness of programs

(Continuous Quality Improvement).

. Developed, planned, coordinated, and managed assigned projects and

assisted in the preparation of publications.

. Conducted research on assigned projects and for the development of new

projects.

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