Customer Service Manager
Resume:
Stephanie Willers
Nashville TN 37211
712-***-**** (cell)
**********@*****.***
Objective
To find employment in a field where I can utilize my skills and
assets
Summary of Qualifications
V Extensive experience in interacting with the public and providing
excellent customer service
V Proficient in Microsoft Office
V Broad educational background in business and management concepts
V Excellent communication skills with the ability to relate well with
others
V Dependable, with a strong work ethic
V Experience in team communication and planning
V Ability to reconcile large amounts of cash at closing
Education
Bachelor of Science: Business Administration; Emphasis: Management
Morningside College, Sioux City IA
December 2008
Work Experience
Front End Manager- New Ulm, MN January 2015-April
2015
Oversee cashiers and assistants, open/close store as
General Manager, computer troubleshooting
1st Assistant Front End Manager, Mankato, MN April 2014-
December 2014
Open and close store, oversee cashiers, answer
customer service questions, computer troubleshooting
2nd Assistant Front End Manager, New Ulm, MN February 2013-
April 2014
Open and close the store, oversee cashiers, answer
customer service questions, computer troubleshooting.
Manager Trainee, Menards, Yankton, SD March 2012-
February 2013
Shadowed managers in multiple departments, assisted guests,
attended department meetings, operated register.
Support Assistant, NorthStar Services, South Sioux City, NE June
2011-March 2012
Wrote habilitation programs for handicapped adults,
answered phones, maintained records
Direct Support Staff, NorthStar Services, South Sioux City, NE
July 2005-June 2011
Provided assistance for handicapped adults in a residential
setting, opened and closed the company retail store,
supervised staff
References
Kale Groskreutz Assistant Plumbing Manager- Menards- New Ulm 507-359-
0732
Scot Danielson General Manager- Menards- St. Cloud
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