Manager Customer Service
Resume:
Porsha L. Vass
Livonia, MI. 48152
******.****@*****.***
SUMMARY OF QUALIFICATIONS
I have over 14 years of experience in general accounting areas such as;
accounts payable, accounts receivable, payroll, and bookkeeping. Extensive
training and experience with various accounting software packages
Including; Hyperion, J.D. Edwards, Peachtree Sage, Great Plains, Platinum,
QuickBooks, SAP, Solomon and Timberline, using Windows 7, Windows XP. As
well as Vendor managed systems such as: PeopleFluent, Fieldglass, Beeline,
ARIBA, Tapfin, and Oracle. Advance MS Office skills. I have excellent
attention to detail. Analytically and multi task oriented. I am efficient
with exceptional prioritizing skills. I work well independently and as a
team. I maintain a high degree of accuracy at all times. I have the ability
to build an efficient and professional rapport with vendors and customer by
communicating with an excellent customer service demeanor.
PROFESSIONAL EXPERIENCE
Staff Accountant Arrow Strategies, LLC/Hire Talent
2008-present
Reconcile and entered all bills into Sage and QuickBooks by comparing hours
in ADP and Paycor against client approved hours in over 15 systems. (this
is over 1600 documents a month)
Invoicing over 70 Clients specific to their needs which may include; online
submission, emailed invoices (with or without timesheets), weekly, monthly,
bi-weekly or semi-monthly invoicing, etc.
Sending monthly Aging reports to all Clients that have an over 30day
balance.
Giving A/P any invoices that need to be paid weekly. Reviewing the tier
invoices to ensure, we have been paid by the client, or checking their due
date based on contract.
Setting up and adding all new Clients and Vendors in the system.
Meeting with, setting up, and adding all new hires in ADP and adding to
necessary spreadsheets.
Assisting employees with login, timesheet, and any payroll questions,
daily.
Running D&B reports on any potential clients to see where they stand, as
requested.
Assist/back-up with creating Tier II agreement, sending Statement of Work,
and receiving documents back.
Reconciling and balancing 9 G/L accounts for month end closing.
Preparing monthly P& L and Balance sheets for financial reports.
Reconciling and balancing checking account.
Entering Journal entries as needed to reconcile accounts.
Semi-monthly bank deposits for all checks that do not go to lockbox.
Bi-weekly payroll for over 350 employees using ADP systems; EZlabor and
WorkforceNow. Adding new employees, terminating old, making any other
necessary changes, updating information, contacting all employees that
doesn't have hours in the system.
Creating and sending 1099's, mailing W2's.
Importing G/L from ADP to excel to prepare for importing into Peachtree.
Saving payroll reports bi-weekly, as well as quarterly reports.
Maintaining PTO/HOL sheet so we know what employees are hourly or salary.
Create and maintain new hire spreadsheet, keeping track of all new
employees, clients, average GP%, net profit, average bill rates, etc.
Maintain tier spreadsheet for billing and paying all tiers, over 80
companies.
Create and maintain monthly commission reports for recruiters and account
managers, by adding all new hires, removing terminated employees, using our
specialized guidelines for commuting monthly totals.
Setting up and applying to do business in new states as needed and/or
applying for ID numbers and getting accounts for states that we have new
employees in.
Assist with yearly audits, preparing necessary work papers, and gathering
any information needed.
Accounting Analyst General Fasteners Company 2007-
2008
. Finalized and approved cash receipts, wire transfers, COD payments
and updated ledger by customer.
. Interviewed and trained new employees.
. Generated and mailed statements upon request.
. Researched and processed customer claims of invoice payment.
. Released orders that were on credit hold, after confirming payment
status.
. Updated customer master file with pertinent information as needed.
. Preparation of management reports on a monthly, quarterly, half-
yearly or yearly basis depending on project requirements.
. Reconciled all G/L accounts at month end
. Oversee the month-end closing process including preparation,
consolidation and review for timely reporting to Corporate.
. Generated credits/debits for items not affecting inventory.
. Reconciled customer accounts.
. Generated consolidated billing.
. Performed ASNs/PT5/Future 3 Billing from the prior night.
. Interacted with Sales on a daily basis.
. Prepared and gathered documentation for year-end audits
. Researched and processed returns and bad checks.
. Created payment plans on delinquent accounts.
. Lead and assisted with Special projects as needed.
Accounts Receivable Corrosion Fluid Products 2005-2006
. Approved and validated all orders placed on hold by reviewing the
customer's credit and payment history.
. Set up 15-25 new customers with assigned credit limits weekly after
requesting; a completed and signed application, signed payment term
agreement, receiving 3 valid credit reference responses and at times
reviewing credit reports using Experian and Dunn & Bradstreet.
. Processed, documented, and maintained spreadsheet for 30-S0 credit card
transactions daily.
. Entered all incoming payments into Solomon, which included; 100-300 lock
box payments, 10-20 wire transfer payments, and 10-20 EDT & Web billing
payments.
. Issued tax credits to all customers that provided updated tax exempt
forms.
. Kept an accurate daily balance sheet for all transactions, using Excel.
. Assisted In reception back-up answering and transferring calls to
appropriate person.
Contracted to various short term assignments through Staffing Agencies
2004-2005
(Industries: Health Care Provider, Property Management, Construction,
Retail, Advertising)
. Accounts Payable
. Accounts Receivable
. Billing
. Bookkeeping
. Payroll
(Break in work was due to an accident)
Bookkeeper Ferguson Enterprises, LLC (Global Consulting) 2002-2003
Researched and entered all bills into QuickBooks by 3-:way matching all
invoices, except in-house bills, with purchase orders and packing slips,
coding, them by their job number and G/L account number, and checking for
signature from field manager for approval of payment of the Invoice.
Reviewed aging reports by cross referencing vendor statements against the
invoices in the system, determining what invoices needed to be paid verses
those that have not been paid or if invoice needed to be requested from the
vendor.
Conducting weekly check runs of $50,000-$400,000 by running an A/P report
of bills that were due, reviewing them with manager, printing check
registers, and checks to be mailed out.
Transferring money from one account to another by faxing a wire transfer
request form to bank, upon confirmation from the bank changes would be made
on the Excel Spreadsheet.
Disbursed expense report payments to employees after making sure all
receipts were attached, checking reports to verify that everything is
documented and signed by the employee and supervisor, and coded to the
correct G/L account.
Created and maintained four Excel Spreadsheets keeping record of petty cash
disbursements, gas card usage, and credit card usage; reconciling multiple
bank accounts and entered daily debit and credit amounts.
Prepared and organized an effective filing system to make file maintenance
easier.
Communicated with vendors daily to ensure that they were satisfied,
returned all calls the same day and requested necessary information from
them, needed to process an invoice.
Took on A/R duties as needed and assisted in various other administrative
duties as needed.
Accounts Payable J&L Industrial Tool Supply (Kforce) 2001-2002
. Researched and entered 300-500 invoices daily into SAP by 3-way
matching all invoices with purchase orders and packing slips, and
coding them into batches.
. Prepared daily bank deposits filling out deposit slips and stamping
all checks then entering them onto an Excel Spreadsheet
. Communicated with vendors daily to ensure that they were satisfied,
returned all calls the same day and requested pertinent information
from them to process an invoice.
. Crossed trained in accounts receivable functions, and when needed
placed in the department to balance out the two departments. This was
done in rotation,
Mortgage Accountant Republic Bank Mortgage Company (AOC)
2000-2001
Send wires, drafts, and paydowns to the bank daily, wires were sent
periodically throughout the day.
Set up loans, into customized computer system, accurately checking all loan
amounts, account numbers, and lender and account holder information.
Balancing 2 warehouse lines daily.
Entering all wires, drafts, and paydowns into the system, also onto
Excel Spreadsheets.
. Reconciling 12 G/L accounts & 3 bank accounts at month-end.
. Issued 40-100, $30,000-$250,000 escrow checks on a weekly basis.
. Processing claims for Escrow credits.
. Matching the final HUD's with the initial HUD's that went out, checking
for anything that changed & correcting it.
. Daily reconciling 3 bank accounts; keeping record of them on an Excel
Spreadsheet
. Communicated with mortgagors daily, answered and returned all calls
assisting them in whatever matter they currently had.
Accounts Payable Joy Construction & Leasing 1997-2000
Researched and entered all bills into Peachtree by 3-way matching all
invoices, except in-house bills, with purchase orders and packing slips,
coding, them by their job number and G/L account number, and checking for
signature from field manager for approval of payment of the invoice.
Conducting weekly check runs of $20,000 to$100,000 by running an A/P report
of hills that were due, reviewing them with manager, printing check
registers, and checks to be mailed out.
Disbursed expense report payments to employees after making sure all
receipts were attached, checking report to verify that everything is
documented and signed by the employee and supervisor, and coded to the
correct G/L account.
Communicated with vendors daily to ensure that they were satisfied,
returned all calls the same day and requested necessary information from
them that is needed to process an invoice.
Took on A/R duties and Payroll using ADP whenever extra help was needed in
those departments.
EDUCATION
Associates: Business Management/Accounting MU & UOP (Online)
2003-2007
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