K EYA D. CONWEL L

** ******* ******, **** ******, NJ 07018 862-***-****

acpefx@r.postjobfree.com

E XECUT I V E ASSISTANT/ME D ICAL CODER & B I L L ER

An established Administrative Assistant offering 15 years of administrative experience. Consummate

p rofessional dedicated to making the lives of busy executives easier and effectively supporting top executives.

Serve as an effective gatekeeper; prepare accurate spreadsheets; manage busy and complex calendars ;

organize meetings, appointments and t ravel arrangements and efficiently handle daily office tasks.

P roficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook).

CORE CO MPE TE NC I ES

● Administrative Support ● I nternational and Domestic Travel ● Event Planning

● CPR Certified ● I nsurance and Coding Specialist ● C laims Specialist

● Medical Office Management ● Medical Records Management ● H IPAA Knowledge

PROFESSIONAL EXPER I ENCE

I N T EGRATE D H EALT HCARE, Montclair, N J

02/14-11/14

Office M anager/Medical Assistant

• Efficiently handled administrative duties (e.g., answering phones, scheduling appointments, maintaining

medical records, patient processing, billing and bookkeeping)

• Verified insurance eligibility/pre-certification

• Check patients in and out which includes coding each visit and submitting claim to insurance carrier

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment

• Responsible for maintaining the supplement inventory and order medical supplies and materials

• Assisted physician with different therapies for patients

HO R I ZON BLUE CROSS BLUE SH I E L D OF N EW JERSEY (Rangam Consultants) Newar k, NJ

02/11-02/12

Executive Administrative Assistant – P rovider Services

• Managed all incoming calls for the Director of Provider Services, the Supervisor of the Escalation Team

and the Manager of the Provider Services Department. Maintained general and meeting calendar for above

i ndividuals mentioned; Arranged In ternational and domestic t ravel

• Assisted Escalation Team within Provider Services Department with special projects as needed. Projects

i ncluded creating and maintaining Excel spreadsheets, sending scanned materials to appropriate parties

• Verified CPT codes on claim forms

T H E D MC CORPORAT IO N (Quality Temps) Kea rny, NJ

11/07-11/09

E xecutive Administrative Assistant – Ma rketing

• Assisted Marketing Department with special projects as needed. Projects included making prototype

packaging, creating and maintaining Excel spreadsheets and Word documents, sending materials as per

d irection of marketing staff, proofreading materials prior to printing, etc.

• Managed switchboard, including answering phones and directing phone calls to appropriate employees.

A nswered and disposed of unsolicited consumer phone calls and referrals to mail order sources.

• Managed all incoming consumer mail and requests for material, and t rack mail by code to issue a monthly

report to Marketing Director. Fulfilled all requests for various free marketing materials, as generated by ads

and consumer mail/phone calls, maintain database

• Provided administrative support to the Vice President of Marketing

SBL I USA, Newark, NJ 06/06–05/07

Board Relations and Corporate Events Administrative Associate

• Maintained Board Relations and Corporate Events general and meeting calendar

• Created and maintained project plans to include Board of Directors meetings & events, corporate activities

• Coordinated all departmental mailings including printing and shipping of materials/correspondence

• Tracked and maintained departmental spreadsheets highlighting monthly expenditures for services

• Provided administrative support to the Vice President of Board Relations and Corporate Events

CO MCAST CABLE, Union, NJ 09/02

–02/05

Senior Customer Account Assistant

• Assisted customers with inquiries related to cable service such as billing, t roubleshooting and change of

service

• Supervised and coordinated activities of workers engaged in customer service activities

• Organized training materials for new hires

E DUCAT IO N AND T RA I N I NG

• Medical Billing and Coding, Star Career Academy, Newark, NJ 2010

K eya D. Conwell 73 Telford St., East Orange, NJ 07018 862-***-****

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