Administrative Assistant Sales

SHANTA ELLANA HASSAN

Tel 917-***-**** • email: ************@*****.***

OBJECTIVE: To obtain a position where I can utilize my experience, strong communication and problem-solving skills.

PROFESSIONAL EXPERIENCE:

Manpower Temporary Service/Roosevelt Hotel, New York, NY (March 2014 to June 2014)

Catering Sales Administrative Assistant

Coordinated daily operations for the director of the catering department, and managed inquiries for other mangers in the

division.

Manpower Temporary Service/Federal Reserve Bank of New York (May 2013 to September 2013)

Executive Assistant and Office Support

Handled front-office reception and administrative duties in different departments at the Bank. Greeted guests, answered phone

calls, ordered office supplies, sorted incoming mail, and managed correspondence with other institutions. Managed other

administrative tasks such as photocopying, scanning, faxing, organizing internal mail, and maintaining office supplies.

McNulty CPA, New York, NY (January 2012 to March 2013)

Administrative Assistant

Managed the president’s calendar, scheduled appointments, and greeted visitors. Coordinated client meetings and catering

services for special events. Assisted with entering client tax information into tax software. Maintained an electronic and paper

database of confidential client records.

State Chemical, New York, NY (August 2010 to December 2011)

Temporary Account Executive

Oversaw existing client accounts and developed relations with sales prospects. Secured new client accounts by recognizing the

individual needs, requirements, and concerns of clients.

Shalom International, New York, NY (July 2008 to November 2009)

Administrative/Sales Assistant

Managed office inventory and reduced costs by sourcing different vendors. Updated sales spreadsheets and processed invoices

for payment. Coordinated meetings, conference calls and office travel. Secured catering for company special events. Helped co-

workers with computer issues. Organized the showroom for market week.

Global Home Loan and Finance, Richmond Hill, NY (June 2004 to March 2008)

Administrative Assistant

Coordinated travel arrangements for the director. Arranged meetings with executives at mortgage companies and other

businesses. Processed invoices for payment. Proofread mortgage applications. Contacted underwriters to obtain information for

clients. Processed credit reports and ordered titles and appraisals. Followed up with customers to obtain documentation needed

to process loans. Maintained spreadsheets of all clients who applied for loans. Secured catering for company special events.

Trebbianno, New York, N Y (October 1998 to January 2004)

Administrative Assistant/Sales Assistant

Greeted clients and assisted designers in setting up product displays for corporate clients. Organized and filed business

documents. Managed cash accounts and reconciled expense reports. Prepared invoices for customers and resolved billing

discrepancies. Reviewed customer claims, prepared claim outcome letters, notified sales representatives of claims, and followed

up with customers to resolve discrepancies.

EDUCATION: Diploma, Richmond Hill High School, New York

SKILLS: Over a decade of office-management experience. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint,

Publisher, and Visio), Inuit Quick Books, Delphi and the Points Program.

REFERENCES: Furnish upon request.

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