Customer Service Representative
Resume:
Jessica Cruz
Union City, NJ *****
Email: acpeda@r.postjobfree.com
Ph: 201-***-****
Objective: To obtain a position that will utilize and further develop my skills to contribute to the success of your company.
Education: Advance Central College, San Juan, Puerto Rico
High School Diploma August, 2011
Experience:
Wal-Mart Super Center, San Juan, Puerto Rico
Cashier/ Customer Service Representative June, 2012- June 2013
Consistently kept a positive attitude and enjoyed helping people
Maintained and balanced a cash drawer daily
Assisted customers in locating merchandise
Assisted with training new employees
Cyber Massager, San Juan, Puerto Rico
Sales/ Customer Service Representative January 2012- June 2012
Boosted sales revenue for a new product launch
Promoted and educated clientele on a new product and its benefits
Provided multiple presentations to attract and generate customer sales
Provided excellent customer service
Solutions Tele-Services, San Juan, Puerto Rico
Telemarketing/ Customer Service February, 2011- January, 2012
Provided Exceptional Customer service
Expertly promoted business solution through telesales
Maintained a strong 75% closing ratio on products and services
Handled customer complaints calmly and professionally
Further skills:
Bi-lingual (Spanish, English)
Excellent problem solving skills
Fast learner
Reference Available Upon Request
Contact this candidate