Registered Chemist

LUISA GALINDO BIHAG

Registered CHEMIST

B** L** Zennia St., Elvinda Subd., Brgy San Vicente

San Pedro, Laguna, Philippines 4023

Mobile Nos. +639*********/ +639*********

email address: ***********@*****.***

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Personal Profile Licensed Chemist with experiences in research, trading,

management of food manufacturing laboratory and technical

sales of analytical laboratory equipment.

Education Bachelor of Science in Agricultural Chemistry

University of the Philippines at Los Ba os, Laguna

Qualifications Licensed Chemist

Technical Sales/Product Specialist -Analytical Laboratory Equipment

Applications Chemist - Food & Feed Chemical Analyses

Laboratory Management - Food Manufacturing

Key Account Management - Food, Feed, Pharmaceutical,

Cosmetics, Coconut Oil Refineries, Oil

& Gas, Government & Academe

Science Researcher & Online Educator

Computer Literate - MS Office: Word, Excel, Power point

With valid Driver License (Philippines)

Competencies

Team worker, customer focused and result-oriented

Strong organizational skills

Multi-tasking ability

Good selling skills - can handle cold

calls and difficult clients

Good presentation skills - actual product demonstration or

power point presentation

Good negotiation skills to secure contract

Can handle government and private biddings if required

Can take the leading role in managing national and local

exhibits, conventions/seminars

Can deliver highest level of customer service to create

loyalty and repeat orders

Ability to solve problems and make decisions based on

company policies

High sense of responsibility and can work with minimum

supervision

With initiative to widen client database

Proficient in verbal and written English

Current Work:

Sales Support Professional November 2014

- present

Convergys Philippines, Inc.

North Gate Cyberzone, Alabang, Muntinlupa City, Phlippines

* US Sprint Program/voice - online sales of mobile, mobile broad band

devices and services/plans

Responsibilities:

> Inbound Sales Account: accommodates incoming calls from US customers

of Sprint

> Resolves sales issues and creates opportunities for sales of products

and services

Senior Director November 2013 -

Sept 2014

Uberlessons Co. Ltd.

University of the Philippines at Los Banos Campus

Los Banos, Laguna, Philippines

* Into online training/tutorial/reviewer in preparation to the

Philippine Science High School (PSHS) yearly competitive entrance

examinations.

Responsibilities

> Material developer for science - biology, chemistry, general science,

physics (fundamentals)

> Oversee team of Science Developers

> Marketing

Relevant Working Experiences

Chemist/Sales - Technical Sales Specialist March 2012 to

January 2013

Alpha Analytical South East Asia Corp, Mandaluyong City, Philippines

> Successfully promoted product lines of Thermo Scientific

Chromatography, Anton-Paar ASC/Rheometers, and Peak Gas Generators to

government and private research and analytical laboratories

> Managed key sales accounts in food, pharmaceuticals, cosmetics, paint

and chemical industries, Oil & Gas, government and academe.

Chemist/Sales - FOSS CA/NIR Product Specialist May 2008

to March 2012

PHILAB Industries, Inc., Makati City, Philippines

> Marketed FOSS instruments: Soxtec, Kjeltec, Fibertec, NIR: Infracana,

Cane Analysis System (CAS), NIRS System II, InfraXact, XDS, DS2500, DA

1650, Cole Parmer Products, among others

> Managed key sales accounts in food, feed, sugar, pharmaceuticals,

coconut oil industries, Oil & Gas, government and academes.

> Conducted actual product demonstration as a pre-sales activity

> Provided after-sales services, including commissioning and

troubleshooting

> Performed other tasks as directed by Management in relation to sales

functions.

Special Project while at Philab Industries, Inc. for the period January

2009 to March 2012

Oil & Gas Project : JGC PHILIPPINES, INC.

Project Name : Isabela Bioethanol and Cogeneration Project

Product Sold : FOSS

INFRACANA CANE ANALYZER for Bioethanol Production

Achievements at Philab Industries, Inc.

> Underwent FOSS NIR software trainings in Bangkok, Thailand: ISIscan

operating software and WinISI 4.0 method development software

> Attended FOSS Sales and Product Trainings and updates in Bangkok,

Thailand

> Attended Knauer HPLC Sales Training in Berlin, Germany

> Closed a very difficult sales transaction at JGC Phils. (Japanese Bio-

Ethanol Refinery) for one unit of FOSS Infracana and tandem Cane

Corer; closed three (3) units of FOSS NIRS 5000 to iFeed, Phils

(Korean Feed Manufacturer) for their three (3) Plants.

> Trained three (3) analysts at Food and Drug Administration (FDA) on

the operation and maintenance of FOSS Fibertec E for Dietary Fiber

Analysis.

Chemist - Central Laboratory Head/Supervisor

August 2005 to April 2008

General Milling Corporation, Laguna, Philippines

Responsibilities:

> Managed the Central Laboratory's operations and records.

> Planned, supervised and conducted required analyses of submitted

samples. Inspection, sampling and quality assessment of Packaging

Materials, Raw Materials, Food Ingredients and Finished Goods

deliveries.

> Routinely conducted microbiological testing on the Packaging

materials, RMs, Food Ingredients, FGs, processing sites, machines and

swabbing of operators and workers hands.

> Responsible in the validation of Customers' Complaints using product

traceability scheme, analysis of retention samples; and submission of

findings and recommendations to the Corporate QA Manager.

> Involved in QA audits of Plant facilities, laboratory and warehouse.

> Prepared and reviewed Laboratory procedures, work instructions,

specifications and related Laboratory Internal Management Systems

(LIMS) documents as inputs to the company Quality Management Systems

(QMS).

Achievements:

> Established and implemented Good Laboratory Practice (GLP) in the

laboratory

> Handled the role of Company signatory to the Philippine Drugs

Enforcement Agency (PDEA) transactions on controlled chemicals

> Core member of Plant Hazard Analysis Critical Control Point (HACCP)

Tea

Other Endeavours

Chemist - Chief Analyst Quick Step Drug Testing Center

Feb 2005 to Aug 2005

Quezon City, Philippines

Asst. Manager Family Business -

FMCG/Agri/Construction Oct 1987 to Dec 2004

Mindanao, Philippines

Chemist - Science Researcher Philippine Tobacco Research & Training

Center July 1985 to Aug 1987

Batac, Ilocos Norte, Phils.

Professional Affiliations

> Chemical Society of the Philippines, Southern Tagalog Chapter

(KKP)

> Integrated Chemists of the Philippines (ICP)

> Philippine Junior Sugar Technologists, Inc.(Philjustech)

Personal

Nationality : Filipino

Sex : Female

Status : Single

Birthday : August 12, 1963

Reference

Ms. Alice T. de Ocampo

QA Manager (former Superior)

Tolman Manufacturing Corp.

Carmelray, Canlubang, Calamba City

Tel. No. +634*-***-****

Mobile +63-915*******

Email Address: **********@******.***.**

************@*****.***

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