Telephone: 301-***-****
E-mail: **********@*****.***
Oxon Hill, MD 20745
Renita Best
Objective To successfully excel in business, and management capacity.
I have provided over ten years of executive level administrative and management support to various
government agencies and corporate companies. In addition to being an expert in administration, I am
also very skilled and proficient in accounting.
Summary of Responsibilities:
• Responsible for overseeing operations, to include general office duties.
• Assisted with new hire orientation.
• Prepared and reviewed new hire paperwork.
• Received I-9 documentation (I-9 forms, social security cards, passports, visas, driver’s licenses, and
permanent resident cards, etc.), after making cop ies of original documents, I would enter them into E-Verify
(USCIS),.
• Handled all non-confirmations of employments.
• Scheduled new hires for their health assessments, drug screenings, alcohol testing, and CJIS fingerprinting.
• Created new hire ID badges.
• Trained other employees and staff on various jobs, and oversee staff.
• Arranged HR seminars.
• Researched information for new and ongoing projects.
• Processed A/P, A/R, invoices, timekeeping records and other collection items
• Prepared and processed payroll for office employees
• Processed child support deductions, retirements, transfers, within grade increases, awards, pay raises, and
TSP's.
• Prepared meeting material and assembles electronic equipment.
• Created standard order of procedure for retirement, advance sick leave, and voluntary leave.
• Created spreadsheets and databases for accounting purposes, mass mailing projects, etc.
• Prepared new hire paperwork and training materials to ensure successful on-boarding within agency.
• Maintained current employee and termed files.
• Maintained KRONOS database, and entered employees into the electronic database.
• Handles matters expeditiously, and proactively follows through on projects to successful completion.
• Evaluates deadline pressures and prioritizes conflicting demands.
• Conducts research on issues as assigned.
• Produced accurate documents, reports, letters spreadsheets, and presentation materials within tight deadlines.
• Provides assistance in preparing materials, compiling statistical information, performing reconciliations and
other special projects as assigned
• Records action-ite.ms and follows up with meeting participants on next steps.
• Served as an Executive Assistant to Deputy Directors, CEO's and Presidents of various government agencies
and private sectors.
• Reviewed and processed travel authorization, and travel grant requests.
• Assisted the Administrative Officer and Executive officer to ensure that procedures were established to comply
with appropriate federal procurement regulations and internal IBB policies on small purchases and contracting
activities.
• Managed government contracts including fixed price (FP), fixed-price incentive (FPI), cost reimbursement
(CR), amongst others
• Responsible for preparing, reviewing, and processing travel authorization and travel grant requests within an
accurate and timely fashion.
• Responsible for maintaining employee folder, and issuing all travel reimbursements, local, domestic, and
foreign.
• Sorted, prioritized and distributed incoming mail, and other documents.
• Received and screened incoming calls to direct requests appropriately in addition to responding to emails.
• Maintained accurate cuff records.
• Monitored security clearances, ensuring that appropriate vendors had valid documentation, in order to prepare
and process purchase order vendor payments.
• Served as first point of contact for all inquiries
• Composed correspondences as required.
• Coordinated conference calls, video conferences, and scheduled meetings and other events bases on
calendar availability.
• Coordinated and arranged for departmental meetings to include reserving the conference rooms, getting the
food, hotel arrangements as necessary, arranging clean up.
• Recorded minutes and distributed meeting agendas.
• Registered clients and doctors for upcoming conferences
• Collected rental checks and money orders from tenants, and from government agencies.
• Received all maintenance requests and assigned tasks to the maintenance supervisor and maintenance men.
• Developed relationships with colleagues, and clients to enhance communication.
• After I entered and posted all deposits, I then posted all payments into Yardi to the appropriate account.
• Prepared and completed UTA’s (Utility Allowance Reimbursement) reports for residents and also issued out
checks to residences.
• Served as account manager for over 5000 regional accounts
• Prepared and processed Annual Recertification’s for residents.
• Received all rental applications and enter them into the Yardi database.
• Prepared and processed IR’s (Interim Requests), which are changes for residents, which have changes to
their house to include, income, additional children, adding someone to their lease, etc.
• Created and mailed out all recertification reminders
• Ran report in Yardi for all delinquent accounts and then delivered 10 day notices for late rental payments
• Created and maintained spreadsheet in Excel, then I contacted the attorney to proceed with legal proceedings
accordingly.
• Created and received all purchase orders using Yardi. Upon receipt of materials or completion of contract work
being finished closed out all tickets.
• Served as point of contact for all contractors and vendors, via phone or email. Scheduled all work to be done
throughout the property. I also handled new vendors and, scheduled all contractors to complete any work. In
addition to getting their purchase orders approved.
• Receive, process, and enter in all monies into the banking software, and their accounts.
• Walked the property daily, to double check if there were any damages or maintenance work that needed to be
completed that was not reported.
• Handled all emergency calls from tenants, and trouble-shoot accordingly.
• Identified and monitored lease options relating to renewals, terminations, and lease expirations through move-
out.
• Scheduled and arranged all evictions.
• Handled annual inspections of all units; prepared maintenance tickets, and issued out work to maintenance
accordingly.
• Maintained all tenant files and records, so they would be ready for MOR inspection; while ensuring that they
were easily accessible.
• Ran monthly EIV reports and sending them to the corporate office, and filed accordingly.
• Assisted with year-end.
Relevant Work Experience:
Catholic Charities - DC 2014 – Present 2015
HR Assistant
Alpha Property Management 2010 – 2012
Office Assistant
NRI Staffing Resources 2010
Executive Assistant
Abbtech Staffing Resources 2009 -2010
HR Specialist
Jan-Pro 2008
Accounting /Office Manager
Abbtech Staffing Services 2007-2008
Travel Coordinator and Procurement Assistant
Southwest Distribution-Washington, DC 2006- 2007
Office Manager
Telesec Corestaffing- Washington, DC 2006 (Government Contract)
Executive Assistant
NIH-National Cancer Institute – Bethesda, MD 2004– 2006 (Government Contract)
Executive Assistant
Ardelle & Assoc. Agency-Alexandria, VA 2003 – 2006 (Government Contract)
Administrative Assistant
Alliance of Community Health Plans- Washington, DC 2002-2003
Administrative Assistant- Vice President of Communications & Director of Quality Programs
NRI Staffing Resources- Washington, DC 2001- 2002 (contract)
Administrative Assistant
HQ Global Workplaces- Washington, DC 2000- 2001
Telecommunications Specialist
Software Competencies:
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook,
Group Wise, Peachtree, Citrix, Lotus Notes, Quickbooks, GroupWise, Adobe, Internet Explorer,
Windows Media, Form Flow Filler, E2 travel solutions, Prism, DCAS, Masterview, ADP, Epic,
NFC Payroll System, Yardi, Gimp and Photoshop, E-Verify, SSCI (background screening checks), CJIS
Education:
Prince George’s Community College
1995-1996, Majoring in Business Management, and Accounting.
Completed training for Non-Compliance & EIV on Thursday, February 2, 2012. Earning a certificate of
completion.
Completed training, June 2012, received COS (Certified Occupancy Specialist)
Attending Strayer University, Pursuing Bachelor’s Degree in Accounting and Business Management.