Customer Service Quality

Joseph Song

** ******* **. *********** ** M*C *C3

Phone: 647-***-****

E-mail: *******@*******.***

OBJECTIVE

To provide a team attendant position where my skills and knowledge

can be utilized to benefit the organization

HIGHLIGHTS OF SKILLS

. Compassionate RN year 2 student with knowledge, skill and experience

. Clinical experience as a student nurse in Med-Surg unit in Rouge Valley

Health System

. Six years experiences in providing excellent customer service and

support in a fast

paced environment

. Good communication and time management skills

. Work well independently as well as part of a team and able to adapt

easily to new work environments

. Friendly, punctual, hardworking, and willingness to help others

VOLUNTEER EXPERIENCE

Care aide

Tony Stacey Centre(Long Term Care)

Dec 2011 - Mar 2012

. Visiting and feeding residents and assisting activity and exercise

Diabetes Education Centre in Scarborough Centre Healthy Community Jan

2012 - Mar 2012

. Assisting diabetic clients and filing documents

Events Coordinator/instructor

University Bible Fellowship, North York Ministry, Toronto ON

2007 - Present

. Teaching the bible and providing basic counseling to fellow members

EMPLOYMENT HISTORY

Food Basics / Clerk (Produce)

2013 - 2014

. Providing high quality of food service in produce department

. Arranging stocks and giving customer services

Customer Service

Magic B.M. Trading Co. Ltd., Toronto, ON

2007 - 2012

. Taking orders and requests from customers while ensuring high quality of

service

. Organizing stock accordingly and taking accurate count of inventory

EDUCATION & TRAINING

Ryerson University Registered Nursing program

Bachelor of Science in Nursing-Collaborative Nursing Degree(Centennial

Site) Program

Toronto, ON 2013 - Present

Bachelor of Science in Physics

Chonnam National University, South Korea

References Available Upon Request

Contact this candidate