Project Manager Customer Service

ANIEMEKE ONYINYE FRANCES

. **, Marlboro Street, Apt. 1G, Quincy, Ma 02170 ( Home: 617-***-****

( Mobile: 781-***-**** *****@*****.***

Experienced Veterinarian with project management experience and a project

management professional certification from PMI. Successful in managing a 7-

man staff veterinary clinic in Nigeria, developing, organising,

implementing and managing successful project teams. Strong yet flexible

leadership style adaptable to the varying demands of both the health and

business sectors.

Key Skills/competencies

EXCELLENT COMMUNICATOR (2013 TOEFL Flexible team player, a goal driven

SCORE 101/120, READING -27/30, leader with strong ability to work

LISTENING-25/30, SPEAKING-24/30, with diverse workforce in

WRITING-25/30). multicultural settings

Exceptional analytical skills with Proven relationship builder with

demonstrated talent for identifying, unsurpassed interpersonal skills.

improving and working out complex Highly adaptable, resilient,

processes. knowledge-hungry learner, confident,

Computer skills- Highly proficient with honest and loyal with an excellent

Microsoft office applications, mac work record.

systems, project 2013

Professional Experience

BEE TEE VETERINARY HOSPITAL (2012-2015)

Managing Veterinarian and Project manager

- Manage clinic operations

- Perform surgeries on pet animals

- Make house calls

- set up from scratch of two modern veterinary hospitals in lagos,

Nigeria

Carecore Foundation (NGO) 2012-till present

Chief executive Officer/MD

- Registration with the Nigerian corporate affairs commission and set up

of organization

- Secure approval from the Lagos state government and the ministry of

education.

- Successful mentoring and upliftment of 12 public secondary students in

the lower 5% of the chosen class.

- Raising and working with a team of 15 volunteers and partners.

- Program and project coordinator

NN24 LIMITED (Digital Television media house) - January 2009- January 2012

Health Programme producer

- Research on health topics to be produced for television audience.

- Organise interviews with relevant authorities and government officials

- Audio and video editing of documentaries on relevant topics using mac-

pro

- Responsible for quality of programmes produced.

Head writer (May 2010-january 2011)

- Head, 12-man writing team

- Research and editing of articles.

- Schedule management for the writing team

- Supervisory role.

Reporter/writer (May 2009 -May 2010)

- Video recording of news reports

- Audio and video editing of reports on Mac pro

- Research and Write up news reports

PHARMABASE Nigeria Limited (pharmaceutical) - October 2008 - April 2009

Medical representative

- Successful marketing of drugs and promotion of drug awareness

- Carrying out enlightenment presentations on proper use of drugs

- Penetration new market areas to increase network of drug reach.

- Excellent record keeping.

Bee Tee Veterinary Hospital - October 2007-September 2008

Veterinarian

- Carry out veterinary procedures on pet animals

- Make house calls

{Awards/Achievements}

- Successful management of a veterinary clinic increasing customer base

from 27 to 73 in two years.

- Successful registration and set up of a non-profit organization called

CARECORE FOUNDATION

- Successful planning and execution of projects in conjunction with the

Lagos state government of Nigeria and its ministry of education.

Education

. PROJECT MANAGEMENT INSTITUTE USA

Project management professional (PMP #1770947) - 2014

. University of Ibadan Oyo state Nigeria

Doctor of veterinary medicine (DVM) - 1999 - 2006

TRAINING SUMMARY

. Supervisory Management Skills

. Leadership Excellency in Customer Service - People source Consulting

. Effective Leadership Short Skills Training Programme - U-Connect

Telecommunication service

HOBBIES

. Reading and Travelling

BIO -DATA

. Nationality - Nigerian.

. Marital Status - Divorced

REFERENCE

. Available on request

Contact this candidate