EUDORA BOHLER

**** ****** *** ** **********, AL, 35816

734-***-**** acpdku@r.postjobfree.com

Objectives

Seeking entry level position with an established organization that supports the development of working

professional while rewarding performance and work ethic with the opportunity for advancement.

Experience

Customer Service Representative

West Corporation - Huntsville, AL

April 2014 to Present

ResponsibilitiesFilling perscriptions for Optum Rx Customers, Taking payments, also answering insurance

questions

Customer service Representative

Minacs - Farmington, MI

August 2013 to January 2014

Assist customers with bill pay through Western Union

Customer Care Representative

February 2011 – April 2013

Newcorp 589 Coley Rd. Tupelo, Ms 38801

Answering incoming calls from customers to take orders, answer inquiries and questions, handle

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complaints, troubleshoot problems and provide information.

Provide customers with product and service information

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Document all call information according to standard operating information

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Enter new customer information into system

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Update existing customer information

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Identify and escalate priority issues

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Verbal and written communication skills

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Problem analysis and problem solving

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Customer service orientation

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Organizational skills

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Attention to detail

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Skills

Microsoft Word

Avaya phone

Siebel System

Power Point

Excel

Education

Bruce High School

May 2009 Di p l o m a

Henry Ford Community College

April 2011

References

Aaron Vetovitz Supervisor 662-***-****

Michelle Crumpton Supervisor 662-***-****

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