Customer Service Representative
Resume:
EUDORA BOHLER
**** ****** *** ** **********, AL, 35816
734-***-**** **************@*****.***
Objectives
Seeking entry level position with an established organization that supports the development of working
professional while rewarding performance and work ethic with the opportunity for advancement.
Experience
Customer Service Representative
West Corporation - Huntsville, AL
April 2014 to Present
ResponsibilitiesFilling perscriptions for Optum Rx Customers, Taking payments, also answering insurance
questions
Customer service Representative
Minacs - Farmington, MI
August 2013 to January 2014
Assist customers with bill pay through Western Union
Customer Care Representative
February 2011 – April 2013
Newcorp 589 Coley Rd. Tupelo, Ms 38801
Answering incoming calls from customers to take orders, answer inquiries and questions, handle
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complaints, troubleshoot problems and provide information.
Provide customers with product and service information
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Document all call information according to standard operating information
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Enter new customer information into system
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Update existing customer information
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Identify and escalate priority issues
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Verbal and written communication skills
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Problem analysis and problem solving
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Customer service orientation
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Organizational skills
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Attention to detail
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Skills
Microsoft Word
Avaya phone
Siebel System
Power Point
Excel
Education
Bruce High School
May 2009 Di p l o m a
Henry Ford Community College
April 2011
References
Aaron Vetovitz Supervisor 662-***-****
Michelle Crumpton Supervisor 662-***-****
Contact this candidate