Manager Customer Service

JUSTIN HOLT

979-***-****

*******@*****.***

SKILLS

Managerial High leadership abilities. Experienced in several different settings of retail

leadership

Customer Service Excellent service and customer handling skills. Highly experienced in

various areas of hospitality industry

Bookkeeping Experienced with a complex bookkeeping system within high volume

retail stores

Communication Outstanding in all forms of written and verbal communication

Event Planning Successful and strategic event planner and executer

Sales Expert in many selling environments as well as leading and developing a sales team

Coaching Passionate and driven leader, teacher, and coach. Achieves success

through development and education of employees

EXPERIENCE

08/13-present Clinique Business Manager, Dillard’s

Manage all aspects of high volume business, drive sales and grow

business, handle inventory and ordering, and facilitate visual

merchandising of product. Manage and handle all elements of employees

at counter.

02/13-09/13 Store Operations Supervisor, Office Max

Served as third manager in chain of command. Ran the store frequently as

the manager in charge. Oversaw all logistics and inventory aspects of

store. Aided and developed employees in selling and other various roles.

04/07-02/13 Assistant Service Manager, HEB Grocery

Supervised large volume front end checkout including many workers. Fielded all

customer and employee issues while aiding in bookkeeping and key Business

Center duties. Developed employees with large emphasis on coaching.

EDUCATION

08/09-05/11 BLINN College

Grad 09 A&M Consolidated High School

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