Sales Customer
Resume:
John A Grenier Sr.
** ******* ** ********* ** ***06
********@*****.***
ACCOMPLISHMENTS and KEY ATTRIBUTES
• Strong record of success working with customers and sales representatives as evidenced through
increased year to year revenue and market share growth in the most competitive segment of the
semiconductor photoresist market
• Market and product strategist aligning customer needs and demands into corporate goals
• Proven success with strong sales and customer-focused interactions both domestic and international at
leading-edge companies such as Samsung, Intel, IBM, and Toshiba
• Proven ability to multitask in a dynamic, technical, fast-paced, ever-changing environment
• High energy, self-motivated, and team oriented individual with strong analytical, project and planning
skills geared toward achieving organizational goals
• Excellent collaboration skills with internal groups such as R&D, Engineering, Quality, EHS, and
Manufacturing
• Experienced in multichannel marketing including wholesale, retail, OEM and direct B2B.
EMPLOYMENT HISTORY
Sr. Product Manager Watts Water Technologies Oct 2012 – May 2014
Marketing, Water Delivery Solutions, Building and Construction
Developed a new vision of required improvements to the New Product Development process and
managed and implemented Stage Gate process for NPD.
Responsible for product strategy, defined product roadmaps using market research analysis and
executed on actions supporting the goals
Current performance shows increased sales revenue of 6% YOY and 1% GM increases
Managing 6 product lines with revenue > $50MM per year. 2000 individual SKUs while also
moving 3 projects through NPD process pipeline and leading ideation and VOC efforts for NPD.
Analyzed sales and profitability trends and recommended changes to the product, promotion,
pricing, or distribution to provide increased returns.
Interfaced with marketing communications to develop customer communications, literature, and
advertising campaigns/trades show materials
Managing strategic pricing process to balance share and unit growth
Global Product Manager Dow Chemical Co. Jan 2008-Oct 2012
Marketing, Advanced Lithography, Semiconductor Technologies
Increased revenue from 2008 to 2012 by over 300% for products in my segment’s portfolio
Overseen market share increase from 2% in 2008 to an estimated 12% in 2015
Managed and targeted specific technology leaders in the semiconductor industry for large volume
applications with the highest revenue and growth potential for innovative mass-customized
opportunities
Ensured that internal resources were aligned to achieve or exceed our commercial goals and
customer expectations
Additional activities included:
Vendor management to drive cost reduction programs in a highly competitive
environment
Constant monitoring of portfolio GM and initiating and executing strategies
for improvement
Drive the early stage-gate process for all new opportunities through R&D and
Engineering. Complete stage-gate process through commercialization.
Manage all customer sampling and product promotion
Responsible for product catalogue and advertising content (trade show posters)
Training of technical sales and account management on new product offerings
Product Quality Engineer Dow Chemical Company Aug 2006-Dec 2007
Product Quality Engineering
Special Project - Selected as the
technical lead located on site at a major semiconductor manufacturer, successfully running trials
for Dow products to expedite adoption and implementation of Dow technology resulting in
faster revenue streams and improving the customer relationship and experience.
Led major photoresist segment
project after a major specification shift due to an equipment issue that affected over $25M of
product
Led a product improvement
project for a legacy photoresist segment which enabled manufacturing to reduce cycle time by
up to 10%
Performed standard PQE duties
such as:
Responsible for all technical Requests for Action (RFAs) which required interfacing
with Sales and customers to quickly resolve issues at their FABS
Dispatched Customer Quality Investigation Reports (CQIRs) requiring close customer
contact throughout the investigation
Respond to Manufacturing First Pass Yields(FPYs)which usually required statistical
analysis
Visited key customer sites for application support
Received supplier quality training from Intel’s San Jose site
Other Positions at Rohm and Haas (11 Years of Experience)
Advanced Lithography Process Engineer
Customer Quality Engineer
Engineering Technical Services
Applications Engineering
Pilot Plant Lead Operator
Education
BS, Business Administration 2005
Eastern Nazarene College, Quincy, MA
Major: Business Administration
MBA (Concentration in Finance) 50%
complete
Norwich University, VT
Certificate in Project Management 2007
North Eastern University, Boston, MA
Accredited 5.6 CEUs
Six Sigma Greenbelt 2005
Rohm & Haas Co
Competencies
13 Years of military service USMC and ARMY
Voice of the Customer (VOC)
Real-Win-Worth
Plan-It
Microsoft Project, Word, Excel and PowerPoint
Enterprise Management Systems SAP/NEA
JMP
Pro Data
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