Customer Service Executive
Resume:
Resume
K. Sunder
Pandav Nagar,
Delhi- 110091.
Mobile: 886*******, 704-***-****
Email: *********@*****.***
Objective: To obtain a position in a well established organization that
will utilize my skills thereby contributing to the company's growth.
Key Skills: Efficiencies and high level of quality. Enjoys sharing
knowledge and encouraging development of others to achieve specific team
goals.
Total Years of Experience: 6 years
Current Industry: BPO
Current Functional Area: BPO / Customer Service / Operations
Current Location: Delhi
Location Preference: Delhi/NCR
Education:
< B.A (Arts) from Delhi University - in 1996.
Experience:
Worked with Lokhit Bharti Credit Co-operative Society Ltd. Delhi since June
2013 to August 2014 as Executive (Operations).
Worked with Innodata India Pvt. Ltd. Noida since Oct 2011 to Dec 2012 as a
Production Associate C&C.
Worked with Exl Services.Com (I) Pvt. Ltd. in Noida. Since July 23, 2007 to
21 September 2011 as a Customer Care Executive.
November 2010 to September 2011 - Exl Service SEZ BPO Solutions Private
Ltd.
Job Profile:
Back Office Executive / Insurance Associate
Opportunities:
Got opportunity of working in different Process (Level 2 of U.K. & U.S.A
Clients).
Moved from previous process to a new one to establish it successfully at
our Company.
Responsibilities at Exl Service:
> Processing Insurance policies for clients and their requests for
renewal and cancellation of motor policy.
> Maintaining team Quality report and update log.
> Mentoring new hires floor support.
> Productivity report
> Maintaining attendance tracker.
Responsibilities at Innodata Isogen:
> Data Capturing and Conversion.
> Quality Auditor.
Responsibilities at Lokhit Bharti Credit Co-operative Society Ltd.:
> In operations handling administrative works like sanctions and
reporting to DVP.
Key Skills:
Word, Excel, PowerPoint, Internet & Email & English Typing 50 W.P.M.
Personal Details:
Father's Name: Late shri. M. Karan.
Date of Birth: 21st Jan 1974
Nationality: Indian
Marital status: Married
Health: Good
Languages Known: English, Hindi, Tamil.
Interests and Activities
Currently include: Surfing on Internet and Listening Music.
Date :
Place : Delhi
(K. SUNDER)
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