CHRIS MALONE
HUMAN RESOURCES PROFESSIONAL
CHRIS MALONE
**** ******* **** * New Braunfels, TX 78132 * 210-***-**** * **********@*****.***
HUMAN RESOURCES PROFESSIONAL
® Extensive background as an HR Generalist including experience in employ ee recruitment and
retention, conflict resolution, benefits and compensation, HR records management, HR policies
development and legal compliance.
® Demonstrated success in employ ee development by creating training programs for field locations,
corporate office and manufacturing facility . Instituted 'Lunch and Learn t raining program.
HR SKILLS
Employ ment Law
FMLA/ADA/EEO/WC
Staff Recruitment & Retention
HR Program/Project Management
Benefits Administration HR Policies & Procedures
Employ ee Relations
PROFESSIONAL EXPERIENCE
INSPERITY, INC. " SAN ANTONIO, TX
Insperity, Inc. is the nation's leading professional employ er organization (PEO), serving as a full-service human
resources department for small and medium-sized businesses throughout the United States.
Human Resources Specialist, October 2010 to present
Serve as a consultant to clients with a focus on employ ee relations, handbook development, job descriptions and
recruiting.
EYE CARE CENTERS OF AMERICA, INC. " SAN ANTONIO, TX
Optical Retail Company which provides customers ey ewear and contact lenses, while employ ing a workforce of
approximately 6000 associates.
Regional Human Resources Manager, November 2006 to April 2010
Generalist duties to include training provided to department managers to ensure all associate issues were
handled in accordance with company policy . Provided field training for management which focused on handling
of associate issues and harassment training, as well as change management. Supported the corporate office,
manufacturing and distribution center, along with 110 retail locations in 7 states with approximately 3,500
associates. Managed three direct reports.
Key Results:
® Cost savings of $12,000 in 2009 by partnering with benefits associates on workers compensation
and unemploy ment claims. Served as representative for company on all unemploy ment claims.
® Helped reduce turnover from 50% to 38% by creating training modules for management,
conducting regular training classes for managers and leads while instilling a positive work
environment.
EARTH TRANSPORT COMPANY " SAN ANTONIO, TX
Trucking company that provides hauling services for construction companies, while employ ing a workforce of
approximately 100 employ ees.
Human Resources Manager / Employ ee Relations Specialist, November 1999 to November 2006
Focus on employ ee relations including new hire process, field support and coaching of field management. Directly
counseled employ ees on HR issues to include separations and partnered with field management and owners on
employ ment decisions. Recruitment and direct management of all field employ ees.
Key Results:
® Responsible for all unemploy ment claims which included representing the company during
unemploy ment hearings resulting in a substantial savings to the company .
EDUCATION
UNIVERSITY OF TEXAS AT SAN ANTONIO " SAN ANTONIO, TEXAS
Bachelor of Business Administration (BBA) in Management, 1992