Customer Service Data Entry
Resume:
Deborah C. Campbell
Wilmington, DE 19805
**********@*****.***
Objective: To secure a Data Entry position.
Skills: 2007 Microsoft Applications Certified. 2013 Word and Excel, Nexus, Earth 365, Outlook and LIMS (Biotracker) experience. Other skills include: Typing 45 wpm, Data Entry 12,000 ksph, Filing, Lockbox, Opex Machine, Scanner and Mainstreet programs. Phoned customers for various reasons. Logical, organized with special strengths in comprehensive work and multi-tasking. Consistent, meticulous and motivated employee who can handle direct and indirect supervision while meeting deadlines. Able to complete duties efficiently and enthusiastically.
Experience:
Adecco, New Castle, DE
Office Clerk - Charles River Lab, Cash to Order Department
August 2014 to January 2015
Assigned to Charles River Lab, Newark, DE. Collected and filed laboratory test documents. Matched Outlook incoming lab test documents to tests already on file on the LIMS (Biotracker) system. Emailed customers for various required lab documents using Outlook. Transferred incoming calls to customer service representatives. Sorted and distributed mail. Scanned documents to Outlook for incoming processing. Transferred scanned test files to the Biotracker system. Filled in for the receptionist when needed. Used multiple computer monitors simultaneously with ease.
Kelly Services, New Castle, DE
Clerical - Acadia Realty Trust, Secretarial Dept.
February 2014-July 2014
Assigned to Acadia Realty Trust, Wilmington, DE. Used 2013 Word to prepare contracts for processing. Uploaded documents on Earth 365. Entered contracts, documents and listed information on 2013 Excel. Scanned documents using a USB to the Nexus program. Used multiple computer monitors simultaneously with ease. Proofed accounting on invoices. Arranged files and organized file cabinets. Used search engines to research locations. Updated tenant lists, contractor lists and insurance documents. Compiled tenant, contractor, insurance, lease and security manuals. Answered the phone and made calls to the customers and contractors for various reasons.
Adecco, New Castle, DE
File Clerk - PNC, Human Resources
September 2012 to April 2013
Assigned to PNC, Wilmington, DE. Put Personnel files in alphabetical and date order then filed the folders in corresponding order in their respective categories. Assembled new employee forms in their folders and filed them.
Adecco, New Castle, DE
Clerical - Citibank, Lockbox
December 2011 to August 2012
Assigned to Citibank, Newark, DE. Opened envelopes, removed applications, checks, and other documents. Calculated required fees as well as validated information. Bundled and prepared applications for scanning.
Contemporary Staffing, New Castle, DE
Clerical - AAA, Payment Dept.
July 2010 to July 2011
Assigned to AAA, Newark, DE. Coded and entered insurance forms into the computer. Batched and filed invoices, receipts and batch tickets. Verified date of invoices on the Mainstreet program for correct filing. Scanned documents into the computer. Used Outlook to email.
Fidelity Information Service, New Castle, DE
Computer Clerk, Balancing Dept.
July 2002 to November 2008
Entered checks and prepared transactions for correct balancing. Worked in a team environment under the scrutiny of deadlines while achieving high accuracy. Balanced Commercial Line transactions. Used the Opex Machine for Lockbox transactions.
Education:
Delaware Technical Community College
Stanton, DE
MS Office Application Certificate
Delaware Technical Community College
Wilmington, DE
Clerical Diploma
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