Customer Service Control

Amadeu Fernandes

*** ******* **. ***. *

774-***-****

*************@*****.***

EDUCATION

University of Coimbra, Coimbra Portugal

Integrated Master in Electrical and Computer Engineering - Specialization in Automation

Graduation date: September, 2012;

Thesis: “Ad Hoc Communication in Mobile Robotics Teams Using ZigBee Technology”

SKILLS

Programming Language: Assembly, C/C++, PLC Omron Programming (Grafcet and

ladder), Microcontrollers PIC24F from Microchip and ATmel ATmega

Software: Matlab/Simulink, LabVIEW, Microsoft Office, CX-Programmer, Microsoft Visual

Studio, MPLAB, Arduino

RELEVANT COURSE WORK

Industrial Automation, Feed Back Control System, Digital Control, Non-Destructive

Control, Digital Control Design, Quality Control and Maintenance, Instrumentation and

Measurements, Electronics, Mechatronics, Electrical networks & Installations,

Telecommunications Networks, Signal Processing, Intelligent Sensors, Robotics, Robotic

Systems & Mobile Robotics, Computer Vision, Computer Programming, Computer

Networks, Operative System, Real Time Systems, Software Engineering

PROJECTS

Mobile Robotics Laboratory – Institute of System and Robotics – University of Coimbra

Portugal,

Researcher, Sept. 2011 – Sept. 2012

Implement the communication between different members of the team of mobile robots,

making the integration and functionality of the module XBeeTM OEM RF platform via

serial commands standard Arduino (based on C/C++) and compare with other wireless

technologies like Bluetooth and Wi-Fi

EXPERIENCE

Volunteer, Brockton, MA,

IT Consultant, Feb. 2013, to Present

Computer repair and troubleshooting of hardware, software and network

UPS, Brockton, MA

Seasonal Driver Helper, Nov. 2014 – Dec. 2014

Olympus, Coimbra, Portugal

Technician, Dec. 2005 - Oct. 2007

Repair Digital Cameras, models FE 130/140 and C370

McDonalds Portugal, Coimbra, Portugal

Customer service, Sept. 2002- Dec. 2007and May. 2008 – Jan. 2013

1 P age

PUBLICATION

International Journals:

M. S. Couceiro, A. Fernandes, R. P. Rocha and N. M. F. Ferreira - “Understanding the

Communication Complexity of the Robotic Darwinian PSO”, Robotica, Cambridge University

Press, 2013

DOI: 10.1017/S0263574714000058

2 P age

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