Sales Management

Lynda Eid

Lebanese- US Citizen

**** ***** ***** *****

Annandale Virginia 22003

Cell: 703-***-**** Home: 703-***-****

acpczz@r.postjobfree.com

Summary

Passionate & Belongs to the Sales and marketing department. Outstanding organization, account and event

management with a knowledge and experience to continuously improve and develop. Strong ability to

create and build long term business relationships with guests. Deliver exceptional results to reach

business goals, and set a strategic planning. Ability to multi-task; Leverage core strengths in planning and

time management while exceeding customer's expectations by perfectly tailoring his needs. Possesses

excellent interpersonal skills & communication skills and have a strong commitment to customer

service. Strong attention to details.

Demonstrates ability to analyze, prepare market studies to set strategies & tactics. Team player and Drives

revenue. Competitive Versus concurrence.

Employment History

Intercontinental Phoenicia Hotel Beirut

& Intercontinental Le Vendome Beirut

Cluster Senior Sales Executive October 2014 till April 2015

• Corporate & Social Events handling (Meetings, Incentives, Conferences and Events)

• Handling events from A to Z .Supervising and controlling event preparations and process.

• Accounts Management Building long term business relationships and increasing contacts and

directly supported the sales function.

• Working in parallel with other departments for effective event coordination with strong emphasis

on customer sales and service.

• Actively participated in business development goals and hotel planning to exceed the forecasted

goals and drive revenue.

• Focusing on the competitive set in terms of revenue and occupancy in order to push to get the

highest market share.

Cluster Sales and Marketing Coordinator August 2013 till October 2014

• Responsible for achieving sales goals, operations and performance goals.

• Effectively coordinate Sales and marketing activities.

• Loyalty program champion

• Administrative work for the Sales & Marketing Department

• Planning department budget, profit and loss.

• Weekly tracking of market study and competitive set

Internships

“L ‘Atelier” Restaurant, Beirut May 2013 till June 2013

Floor Supervisor

• Floor control

• Cash out and revenue

Phoenicia Beirut, Intercontinental Internship March 2013 till April 2013

Front Office

• Admissions, Check-in and Guest Relations

• Cash Register & Telecom

Le Vendome Intercontinental, July 2012 till September 2012

Sales & Marketing / Public Relations

• Market Study; competition analysis

• Revenue Management and In charge of Social Media

Four Seasons Hotel, Beirut October 2011 till February 2012

Housekeeping

• Time management & work plan

• Team work & communication

“L ‘Atelier” Restaurant, Beirut September 2011 till October 2011

• Service at USJ's main restaurant and main kitchen

Education

• St. Joseph University “U.S.J”– Bachelor degree in Business

Administration– Major in Hospitality and Tourism Management; Beirut

Lebanon

• Grand Lycee Franco-Libanais De Beyrouth (French mission)

Diploma Obtained: French Baccalaureate in Economics & Sociology

• Fluent in Arabic, French and English. (Verbal and Written)

Skills

• All Microsoft office & Other Windows 8 components -Fidelio- Opera ( PMS &

Sales and catering configuration)

• Advanced Leadership & Development Program certificate

• Sales Onboarding / IHG way of Sales and Solution Selling certificate

• Loyalty Program ( IHG Business Club And IHG Business Rewards) Trainings

• Antitrust/Competition Law Training, Data Privacy Training & code of conduct

Training

• Fire Life And Safety Training

• Awards: Excellency In Kitchen Obtained At “L ‘Atelier” Restaurant

References

Professional and personal references are available upon request.

Contact this candidate