Management Service

HENRY OFORI

PSC ** Box **** ~ APO, AE *****

Tel: +44-79-675*-**** *****.*****@*****.***

PROFILE

Extensive training and experience in the performance, supervision and

management of a wide variety of office communications, security and

information management activities including staff support, publishing,

records, administrative communications and workgroup management. Highly

organized with an exceptional ability to manage multiple projects, tasks

and priorities effectively and in a timely manner. Outstanding

communication skills; effective at all organizational levels. Core

competencies include:

( Information Assurance ( Superb Presentation Skills (

Process Optimization

( Total Customer Focus ( Security Plans/Programs (

Statistical Analysis

( Coordinates Work Flows ( Project Management (

Excellent People Skills

PROFESSIONAL EXPERIENCE

Administrative Support Specialist. A seasoned administrative support

specialist proven successful in the most challenging assignments.

Resourceful and adaptable, exercising superb competence and efficiency with

every task. Career highlighted by success and constant achievement.

. Hits the ground running; quickly relieves supervisors of administrative

details; strictly ensures that all project milestones are met or

concluded well ahead of schedule.

. Oversees Base Records Management (BRM) including the Web Portal and

Collaboration Sites for an overseas command encompassing 7K+ U.S. and

British military personnel.

. Synchronized Privacy Act (PA) guidelines across 44 units; tracked 1.6K

certifications.

. Superb IT skills; built 38 network accounts; established email and LAN

access; enabled up-to-date aircrew training and access to required

forms.

. Focal point for scheduling and tracking Directorate's Video Tele-

Conference Calendar.

. Developed and implemented Admin Office Standard Operating Procedures

(SOPs).

. Upgraded 13 computers to Windows 7; purged outdated files and enabled

security requirements.

. Transferred 245 record boxes and cleared five office spaces for cost

savings of $825K.

Security Specialist: Progressively responsible experience in security

operations, including Information Assurance (IA) activities and program

management. Resourceful and adaptable, exercising superb competence and

efficiency with every assignment.

. Executed 426 system security patches; guarded 1.2K assets valued at

$860K; secured network from cyber attack; verified 40 security

clearances using electronic systems.

. Enforced IA security practices and user compliance with local

requirements; meticulously validated 1K+ NIPRNet and 100+ SIPRNet

accounts.

. Key player in the revalidation of 262 NIPRNet accounts during Air Force

security incidents, ensuring100% compliance in a record 24 hrs.

Leadership & Supervision: A superior leader with demonstrated performance

in high-pressure environments. Improved organizational performance through

hands-on training and a leadership approach that emphasized decision-making

through active listening.

. Superbly managed and motivated as many as four personnel; earned a

reputation for firm, yet compassionate mentorship.

. Oversaw the operation and routine maintenance of assets valued in

excess of $1M.

. Proven proficiencies in training new personnel; provided

training/guidance/assistance for as many as 875 personnel; renowned for

professional expertise.

Continued ...

Henry Ofori R sum / Page 2

EMPLOYMENT

U.S. AIR FORCE, Various Duty Stations 2008 - 2014

ADP Equipment Custodian Records Custodian, 48th Communications Squadron,

2012 - 2014

Knowledge Operator, AFELM, 2011 - 2012

Client Support Technician (CST), 432d Maintenance Group, 2010 - 2011

Functional Area Records Manager / Client Support Tech, 432d Maintenance

Group, 2009 - 2010

Knowledge Operations Manager, 432d Maintenance Group, 2008 - 2009

EDUCATION & TRAINING

Awarded the following Air Force Specialty Codes (AFSCs) concurrent with

these equivalent civilian job descriptions as defined by the Dept. of

Labor's Dictionary of Occupational Titles (DOT), the Occupational

Information Network (ONET), and the Occupational Employment Statistics

(OES):

. AFSC 3A051, Knowledge Operations Management Journeyman

. AFSC 3D071, Knowledge Operations Management

. Administrative Clerk (DOT 219.362-010)

. Clerk, General (DOT 209.562-010)

. Clerk-Typist (DOT 203.362-010)

. Desktop Publishers (ONET 43-9031.00)

. Document Management Specialists (ONET 15-1199.12)

. General Office Clerks (OES 55347)

. Typists, Including Word Processing (OES 55307)

. Word Processing Machine Operator (DOT 203.382-030)

Selected Military Training: SERE 100.1 Level A Code of Conduct Training;

Airman Leadership; Information Management Apprentice; Basic Training

Computer Skills: SharePoint; MS Office Suite (Word, PowerPoint, Excel,

Access)

Selected Awards: Joint Service Achievement Medal (x2), Military

Outstanding Volunteer Service Medal, Meritorious Unit Award, Air Force Good

Conduct Medal, National Defense Service Medal, Kosovo Campaign Medal,

Global War on Terrorism Service Medal, Korean Defense Service Medal, Air

Force Overseas Ribbon Short, Air Force Expeditionary Service Ribbon with

Gold Border, Air Force Longevity Service, Air Force Training Ribbon, NATO

Medal

Military: Senior Airman (E-4), U.S. Air Force (Honorable Discharge, 2014)

REFERENCES

Excellent references furnished upon request.

Contact this candidate