DEVIKA SHARMA
******.********@*****.*** 609-***-**** Plainsboro, New Jersey
A Computer Science Engineering graduated with excellent academic credentials and extensive experience in
Software Quality Assurance in Retail banking, Cross Border Payments Solution, Foreign Exchange, Sanctions,
SEPA and SWIFT standards.
EXECUTIVE SUMMARY AND OBJECTIVE:
● An ISTQB certified Software professional with 3+ years of experience in Quality Assurance.
● Strong knowledge of all phases of Software Development Life Cycle & Software Testing Life Cycle from Test
planning to defect Tracking and managing Defect Life cycle.
● Extensive experience in preparing Test Plans, Test Scenarios, Test Cases, Test Reports and Traceability
matrix’s.
● Expertise on Validating SWIFT and MT Messages (MT103, 202,101 etc.)
● Agile Scrum Experience; Planning Meeting, Daily Stand up meetings, Demo meetings, Burn Down Charts,
User Story Estimation, Capacity Planning.
Good exposure to SQL queries written in MS SQL server.
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Worked on IBAN implementation in countries like Guatemala/Croatia/Pakistan etc.
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Worked on implementing Self service capability for CITI remote cheque clients.
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Good understanding of AML regulatory obligations like Office of Foreign Assets Control (OFAC).
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Expertise in Initiating and validating payments with H2H/BACS/ISOXML/INPS/CD PACS etc. access channel
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● A Motivated team player with strong Interpersonal skills, excellent communication and writing skills capable of
handling multiple tasks and responsibilities at the same time.
TECHNICAL SKILL:
Selenium (Beginners )
Testing Tools LoadRunner (Basic)
Quality Centre (Expertise)
Systems Integration, Usability Testing, Compatibility Testing,
Testing Knowledge
Functional/Domain Testing
File Transfer Tool SSH(Secure Shell host)
Languages C, C++, Core Java, Ruby on Rails
Databases MS Access, MY SQL
Test Management & Defect Tracking tool Quality Centre
Operating Systems Windows 9X/Me/2000/XP,
EXPERIENCE SUMMARY:
Organization: TATA Consultancy Services, Mumbai
Client: Citi Bank, New York
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Application: GPP (Global Payment processor)
Duration: (July 2013 Nov 2014)
Role: Senior software tester and CR Leader/Owner
Description
World Link Payment Services is a Citigroup global leading Cross borders payables product that delivers Value of
Citigroup’s global presence and cash management processing capabilities to offer complete Cross border
Payables financial solution. WorldLink Payment Services enables you to make in payments in over 135
currencies via funds transfers, remote checks, on site checks, cross border ACH and cash.
WorldLink GPP Application enables an easy solution to facilitate cross border payments across several countries.
It Support different access channels like (H2H, BACS, INPS, ISOXML etc.) and different payment modes (ACH,
WIRE, MASSPAY, REMOTECHEQUE, SEPA etc.).
Responsibilities and Accomplishments
● Analyzing business as well as functional requirement for every changes request in every release.
● Going on FRD review calls with technology, operations and product to understand the change and
Its impact on the existing process by putting up relevant queries with respect to UAT testing.
● Determining test approach, Test plan and scope for every CR.
● Identified testable areas using business requirement, preparation of test condition, test scenarios and test
cases and traceability matrix
● Test cases execution and updating the result in HP Quality center
● Reporting Bugs or defects and tracking the same on HP Quality center
● Successfully implemented a new Sanction Process (Express flow) for validating all the payments against AML
regulations.
● Coaching and mentoring new member of team on technology and business to help them deliver to the client
expectation
● Has been awarded Star Performer of the Quarter for successfully Implementing Self service Capability
(photocopy and stop cheque) on GPP application.
Organization:
QA Agility
Technologies Pvt. Ltd, Mumbai
Duration: (Nov 2011 July 2013)
PROJECT 1
Client: TATA Communications Payment and solution LTD
Role: Senior Tester and Defect manager
Description
This was a financial Inclusion Project Developed by Tata communication Payment and solution Ltd. for
Janalakshmi Bank to provide Loan & EMI Collection through Application for Lower Middle Class people
especially in urban areas. TCPSL has developed a smart card based solution on Janalakshmi’s requirement and
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our team was responsible for entire functional testing of the handheld device application, Host Testing as well as
complete web backend testing. We were also responsible for running the regression test and flow test which
includes web view model, handheld device and host testing for the complete application.
Responsibilities and Accomplishments
● Managing and controlling all defects within the in House development environment
● To own and chair daily defect calls with lead Development, Test and Operational Teams, and to provide clear
minutes and actions
Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping
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processes, and to promote this with all customers.
Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their
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lifecycle.
Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to
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defect status outside of the published defect process
Worked with a cross functional team to triage and escalate defects.
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Performed root cause analysis Identify improvements to the Defect Management process.
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Facilitated the collection of processes to resolve defects through the defect lifecycle.
Coordinated support team for investigating defects to resolution for on time completion
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PROJECT 2
Client: MoneyMatters Financial Services Ltd.
Role: Software Test engineer
Description
MoneyMatters is one of the leading NBFC’s on India. OmniFin Loan Management system is a Web based
centralized architecture solution for automating the back office operations for repayment life cycle and loan
account servicing, supported by business event based accounting transaction generation. It manages every
activity involved in servicing a customer account right after disbursement till closure of a loan
Responsibilities and Accomplishments
● Analyzing the Requirements from the client
● Preparing Test Scenarios, Test Cases and Test Data for the assigned modules
● Preparing Test Environment to execute the test cases
● Executing the Test Cases during integration and system testing
● Defect Tracking and interaction with BA and development team
● Giving mandatory information of a defect to developers in order to fix it
● Preparing MIS and daily dashboard
Organization: L&T Infotech, Mumbai
Client: Barclays Africa Group (ABSA)
Duration: (2 May 2011 to 1 July 2011)
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Role: Software testing trainee
Description
ABSA Group is one of Africa’s major financial services providers offering personal and business banking, credit
cards, corporate and investment banking, wealth and investment management as well as bank assurance. The
project aims at facilitating a wide variety of transactions and get instant information on customer accounts, as well
as accessing a host of other financial and investment services online.
Responsibilities and Accomplishments
Understanding all requirements of a project or product.
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Follow IEEE 829 standards while documenting test cases with required test data and test environment,
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Participating in test cases review meeting along with the test lead.
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Conducting Smoke test on initial software build
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Executing test cases by using test data on SUT in test environment to detect defects.
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Defect reporting and tracking
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Personal Information
Date Of Birth 10 Sep 1990
Visa Status L2 (EAD permit)
Present Location New Jersey, USA
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