DEEPTI JAIN 302-***-****
** ****** *****, *** **, Newark, DE 19702 ******@****.***
BUSINESS ANALYST & CONSULTANT PROFILE
Consistent top performer with excellent academic record; competent problem solver with exceptional
commitment to quality, visualization and communication, with proven ability to conceptualize and
implement effective solutions. A result oriented individual, with extensive experience in handling large
amounts of data, with some of the most important software packages in the industry. A keen and a fast
learner with exceptional collaborative and interpersonal skills.
CORE QUALIFICATIONS
Certified SAP HCM Consultant Expert in MS Office Suite UML
Knowledge of Visual Basic & Macros SQL & SAS / R UAT testing
Business Process Modeling Problem Solving Adobe Forms
Data Visualization & Reporting Data Sanitization XML & XBRL
EDUCATION
Masters of Science, Information System & Technology Management
University of Delaware – Courses include: Statistical Data Analysis for Business, Decision Support and
Analysis, Database design, networks and implementation and Business process modeling.
GPA: 3.96/4 May 2015
Masters of Business Administration
Indian Institute of Planning and Management April 2008
Bachelors of Arts
University of Delhi April 2006
PROFESSIONAL EXPERIENCE
ORANGE BUSINESS SERVICES, INDIA
Is a global integrator of communications solutions for multinational corporations.
Assistant Manager
Handling HR information systems and technology.
Improved new hire and onboarding business processes by automating the processes and removing
redundancies.
Created process documentation and business blue prints for new processes.
Payroll analysis and report creation.
Assisted employees in troubleshooting applications.
Trained new employees on HR IT applications.
Uploaded and monitored data in HR systems weekly and performed quality checks with reference
to ISO standards.
Automated appraisal communication to employees across the organization.
Awarded “Employee of the Quarter” for solving the work problem: manual intervention of
communicating annual compensation review results.
February 2012 to October 2012
NOKIA SIEMENS NETWORKS, INDIA
Is a leading global enabler of telecommunications services.
HCM Specialist
Promoted to fulfill a broad range of SAP HCM functions, including implementation/upgrades for OM,
PA, PT, BBP preparation of PY implementation & updating LCD documents for India & APAC Region.
Understanding requirements from Region HR for SAP enhancements and raising change requests to
Global team, HR data analysis, Spearheaded Annual compensation reviews & off-cycle increments.
Created Monthly MIS & HC Reporting.
Assigned the relevant groupings for personnel area/sub area combination and employee group
and sub group combination.
Customized Screen Modifications, Header Modifications, and Info type menus
Customizing hiring action, termination action and change of pay actions.
Maintaining organization and position relationships up-to-date and as per organizational hierarchy
and cost center allocation.
SAP Quality & Integration Testing – UATs for RMS/ESS & MSS launches.
Implemented & trained users for RMS & ESS/MSS.
Data quality checks & Monthly HR dashboard/reporting creation for SAP Master Data: using R &
MS Access.
Automating HR tasks like Master data uploads, HR analysis, surveys, HRBP feedbacks & Exit
questionnaires – creating Adobe & MS Excel forms incorporating macros.
Member of M&A data transfer team – to transfer SAP data for the new employees in client
system.
Awarded “SPOT Award” for “contribution in continuous innovation” in Annual Compensation
Planning, RMS, & HR data processing.
April 2010 to February 2012
FIDELITY INFORMATION SERVICES, INDIA
Provides banking software and tools, architectures and information technology solutions.
Executive
Exposed to HR analytics & database management – primarily responsible for compensation analysis,
SKIP analysis, and other HR database and analytics activities.
Created Attrition Prediction Tool (APT) on MS Excel (Macros) to perform predictive analytics on
probable attrition causes and numbers.
Automated HR processes and procedures by using MS Excel.
Created process documentation.
Maintained employee database in MS Access for HR analytics – Dashboards and Scorecards.
Awarded “Champ of the Quarter” for creating APT tool for India region and successfully
implementing it.
April 2009 to April 2010
MEMBERSHIPS & ACTIVITIES
Volunteer at Faithful Friends Animal Society– Wilmington, DE and Prahladpur Dog Sterilization
Center– Delhi, India.
Enjoy playing harmonium (pump organ).