Service Sales
Resume:
Maria
Mossner
Charlotte,
NC
T:
***-
822-
4867
E:
*****.*******@*******.***
Objective
Secretarial/
Assistant/
Customer
Service
Position
in
professional
environment.
Experience
InterNet
Services
Corporation
–
Customer
Service
Rep/
Receptionist
(Ft.
Mill,SC)
Feb
’15
-
Present
Customer
Service-
Individual
tasks
are
but
not
limited
to
data
entry
virtual
and
hard
copy,
Accounts
payable,
Accounts
n
receivable,
Event
ticket
sales,
subscription
data
orders,
call
tracking,
STS
log
data.
Receptionist
–
Responsible
for
calls
for
the
building
which
holds
InterNet
and
three
other
companies,
transferring
to
n
adequate
department.
As
well
as
all
packages
coming
in
and
going
out.
Responsible
for
tracking
all
visitors
who
come
in
and
out
and
holding
confidential
information
for
personnel
upon
request.
Brand
Ambassador-
Bear
Claw
Events
Inc.
(Charlotte,
NC)
April
’14-
Jan
‘15
Bear
Claw
Events
Inc.
Marketing
under
contract
with
the
top
retain
companies
of
the
country
(
SAMs,
Costco,
Harris
Teeter,
and
pending
Publix)
takes
a
different
approach
in
sales.
Rather
than
using
basic
marketing
techniques
such
as
posters
or
commercials
the
company
promotes
the
products
for
the
client
through
direct
marketing.
I
have
acquired
skills
being
apart
of
this
hands
on
fast
paced
environment.
Bear
Claw
Events
is
relatively
new
to
North
Carolina
being
that
they
branch
off
as
they
promote
within.
All
hired
begin
at
entry
level
and
the
goal
is
to
train
and
grow
to
continue
to
expand
and
open
as
many
offices
with
the
existing
clients.
They
took
a
5
year
marketing
course
and
summed
it
up
to
5
week
rigorous
training,
with
that
said
only
30%
who
start
stay
and
complete
it
Accomplishments:
Completed
course
n
Became
team
leader
in
two
months
rather
than
four.
n
Built
a
team
and
created
a
new
leader.
n
Front
Desk
Agent
Residence
Inn
Charlotte
Uptown
(Charlotte,
NC)
April
’14-
Oct
‘14
Duties
were
but
not
limited
to
welcome
guests,
check
them
into
rooms
following
procedures.
Most
importantly
give
above
and
beyond
exceptional
service.
Excellence
is
not
an
act,
but
a
habit.
Server/
Hostess
Aug
’13
–
April
‘14
Park
Place
Restaurant
(Charlotte,
NC)
Was
both
hostess
and
server
at
the
time
of
employment.
Both
welcomed
and
served
as
needed
as
well
as
assisted
per
request.
Page
2
Secretary
Church
of
God
Ministerial
of
Jesus
Christ
(Weston,
Fl)
Aug
2010-
Aug
2013
Duties
were
but
not
limited
to
Answering
multiple
phone
lines,
track
incoming
and
out
going
mail,
send
and
order
supplies
for
office
and
other
locations,
set
up
travel
arrangements
as
well
as
business
dinners
and
conference
calls.
JROTC
(Western
High)
Held
the
position
of
battalion
S-
4
which
means
Logistics
and
supply.
My
position
was
responsible
for
all
the
tangible
items
given
to
the
program
by
the
U.S.
Army.
Responsible
for
both
virtual
and
hard
copy
inventory
of
all
items.
Entered
reports,
production
items,
sensitive
items,
shipping,
and
receiving
for
the
program
from
2009-
2013.
I
also
assisted
the
SAI
and
planned
events
accordingly
as
directed.
Accomplishments:
•
Received
highest
score
during
formal
inspection.
•
held
such
position
as
a
freshman
rather
than
the
recommended
senior.
•
Put
a
team
together
to
not
only
help
myself,
but
as
needed
by
other
staff
members
as
well.
Created,
organized,
and
set
up
information
SOPs
for
the
yearly
inspection.
Results:
Access
information
quickly
and
have
job
complete
accurately
with
updated
system .
Skills
•
Bilingual-
fluent
in
Spanish
all
areas.
•Outlook
•
Excellent
organization
•
Strong
customer
service/
HR
skills
•
Computer
literate
•
Data
entry
•
Filing
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