Customer Service Sales
Resume:
DAVID PHILLIPS
Miami Dade, FL H ***. ***. **** *******************@*****.***
SUMMARY
Entrepreneurial vision and passionate about building productive relationships with clients,
partners and team members. New customer acquisition expert who emphasizes a mix of
online and offline marketing strategies.Customer service and sales expert who identifies
customer needs and delivers solutions to problems. Customer Service Associate
knowledgeable of the latest trends in the market. Successful at converting calls into new
sales.
HIGHLIGHTS
• •
Advanced mathematical aptitude Fluent in English and Spanish
• •
Superior communication skills Effective team player
• •
Cheerful and energetic Superior organization skills
• •
Flexible scheduling Staff training and development
• •
Savvy negotiator Dependable and reliable
ACCOMPLISHMENTS
• Developing people on building businesses from home in the telecom, energy, and financial
industry.
Spearheaded all company-wide prospecting, marketing and closing endeavors.
•
• Staff Development
Mentored and coached independent business owners resulting in a increase in productivity.
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EXPERIENCE
Customer Acquisition
PRC Cutler Bay, FL
Accountable for increase sales including overall customer satisfaction.
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Giving excellent customer service to DIRECTV customers. Assisting customers on completing
•
orders and subscriptions.
Telemarketing, answering incoming calls, Sales Rep.
•
Marketing, Sales and Recruiting
Dynasty International North Miami, FL
Contributed to relevant blogs, conferences and events both off-line and online to increase brand
•
awareness.
• Designed and created marketing Power Point presentations for sales meetings, trade shows
and company executives.
Warm and Cold Market Networking.
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Innovative in creating new business opportunities.
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Hospitality, Chef
Miami Lakes Ale House / Taverna Opa / Soyka Brickell/ Miami Lakes, FL
Assisting in the basic preparation of food under the supervision of the Head Chef.
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Deciding on the quantities of food to be cooked and size of portions to be served.
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Creating dishes for clients with special dietary or cultural needs.
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• Making sure that kitchen staff always wear appropriate clothing and head wear in accordance
with the relevant guidelines.
Negotiating with sales representatives on the price of orders and supplies.
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• Maintaining the correct level of fresh, frozen and dried foods in the store room
Audio Engineer, Sales, Marketing
Midtown/Miami, FL
Midtown Studios and Films
• Mixing and mastering
• Editing musical compositions with talented musician for numerous instruments including vocals,
drums, percussion, keyboards, bass, and guitar.
Giving tours and presenting the state of the art facility to new clients.
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Setting up social media outlets and marketing.
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Creating new sales with incoming and outgoing calls.
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EDUCATION
Certified Specialist Audio Engineer 2007
SAE Miami, FL, USA
High School Diploma 2015
Miami Dade College Miami, FL, USA
2015-Present
Associate In Arts Degree In Accounting
Miami Dade College
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