Customer Service Office
Resume:
Elizabeth Balbuena
Waukegan IL 60085
**.********@*****.***
Objective
Position in which I can help coordinate warehouse office with other departments to ensure smooth flow of
work, communicate warehouse procedures and address and resolve production and orders issues,
inquiries and problems.
Experience
1994 to 2013
Chelsea & Scott LTD
Lake Bluff IL 60044
Warehouse Office Coordinator
• Oversaw and performed all the clerical functions in the Warehouse Office.
• Ensured clear communication with other departments to address and resolve production and order
issues, inquiries and problems in accordance with company policies and procedures.
• Provided outstanding customer service and problem solving skills.
• Completed special projects and maintained all required paperwork.
• Provide employees with guidance in handling difficult or complex problems.
• Entered all required data into the computerized system, ensuring accuracy.
• Ensured pickers are supplied with adequate pick sheets to maintain a high level of productivity.
• Ran credit card authorization according to procedures.
• Processed, printed, sorted, verified dates and locations and batch orders in the most efficient
manner possible, and ensuring accuracy.
• Followed and complied with all safety and work rules and regulations.
• Applied basic computer skills.
• Ensured employee and customer pick up orders are picked and packed according to procedures.
Education
General Office Certificate
Expected May 2015
College of Lake County, Grayslake IL
High School Diploma
Summer 2013
College of Lake County, Grayslake IL
Special Skills
• Ten years of experience as Office Coordinator
• Excellent communication and Organization skill
• Competent at speaking and writing Spanish
References
References are available on requests
Contact this candidate