Director

QUALIFICATIONS PROFILE

Highly talented professional equipped with remarkable ability in all facets

of performance management and professional development, with emphasis on

increasing productivity while simultaneously reducing cost. Excels at

facilitating training to team members while maintaining high ethical and

quality standards, professional demeanor, and a cooperative attitude.

Accustomed to working with people of diverse cultures and highly capable to

multitask in a fiercely competitive, challenging, and fast-paced

environment. Balanced strategic and financial acumen.

CORE STRENGTHS

Change Management Employee Engagement

Collaborative Problem Solving Leadership Development

Communication and Presentation Training Organizational Culture and Behavior

Conflict Resolution and Team Building Peak Performance Training

Cross-functional Team Leadership Performance Management and Process

Improvement

EMPLOYMENT HISTORY

Through the Box Performance Advisory ( Alpharetta, Georgia, USA

Chief Inspiration Officer 2012-Present

Coaching for peak performance. Provides innovative coaching for high

performance employee engagement, team building, conflict resolution, and

change management. I believe that no one should be denied access to a

performance coach regardless of one's geographic or economic limitations.

My Mission is to touch, move, and inspire people powerfully into action!

Notable Achievements:

. Successful high-performing clients include a published author, a fine

artist, a world-class cyclist, aspiring Life Coaches, insurance agents,

entrepreneurs and individuals the world over.

E C Lawrence Insurance Services / CLICO ( Port of Spain, Trinidad

Director-Training and Development 2005-2012

Convened with the Regional Sales Director to redefine a corporate culture

consistent with the organization's vision, mission, and value set. Fostered

a positive working environment and motivated agents to consistently produce

award-winning results. Initiated the implementation of effective

electronic client communications. Drove all efforts in establishing a

streamlined group field underwriting process. Championed re-organizing the

sales and support staff with approval of the Regional Sales Director.

Notable Achievements:

. Developed a 40-yr old $800m business into a $1.6b concern over a

strategic 4-yr period

. Achieved 100% successful pass rate through introduction and facilitation

of a computer literacy program

. Qualified as CLICO Leader's Club Member from 2007 to 2011

. Received the Trinidad & Tobago Association of Insurance & Financial

Advisors Mega Award and Centurion Award in 2008

. Qualified as a Million-Dollar Round Table Member from 2006 to 2008

. Achieved the CLICO East-West Region Top Rookie Award in 2006

Executives in Motion ( Alpharetta, Georgia, USA

Managing Director 2001-2012

Provided expert advice and strategic leadership for people and

organizations seeking excellence through innovation. Challenged paradigms,

perceptions and preconceptions to effectively transform productivity and

employee engagement.

Notable Achievements:

. Exclusively contracted by the Pan-Caribbean region's largest multi-

national conglomerate from 2005 to 2012

. Modified staffing objectives and conducted training for Sign Stop, Inc.,

eventually nullifying employee turnover in 2005

. Authored Powerful Word Shortcuts for MS Office 2003

. Authored Powerful Word Shortcuts for MS Office XP

. Authored Powerful Word Shortcuts for MS Office 2000

. Authored Powerful Excel Shortcuts for MS Office 2000

CACAO, Inc. (Caribbean Contemporary Art Originals) ( Alpharetta, Georgia, USA

President and Co-founder 2002-2009

Co-produced, marketed, and distributed original multimedia fine artworks by

renowned Trinidadian artist, Marco Mark.

Notable Achievements:

. Donated an original artwork on canvas to raise funds for a critical

prostate cancer surgery recipient in 2009

. Produced numerous commissioned fine artworks from 2004 to 2009

. Produced a series of nine contemporary gicl e prints to raise sponsorship

for Team Sellier Revolution from 2005 to 2009

. Produced an architectural series inspired from original photographs of

The Magnificent Seven historic homes in 2007

. Produced a series of three thoroughbred racing gicl e prints to

commemorate the Triple Crown in 2006

. Produced a celebrity series of multimedia original fine artworks on

canvas from 2005 to 2006

. Produced a commissioned large format contemporary multimedia artwork on

canvas for Soca Restaurants Group in 2004

. Generated $27K in a charity art auction of two original artworks,

providing crucial funding for a kidney transplant recipient in 2004

. Commissioned and published the retrospective autobiography The Art of

Marco released as an eBook in 2004

ICON Health & Fitness ( Atlanta, Georgia, USA

SE Regional Merchandising Manager 2001-2003

Developed a consistent and coherent theme and flow across each of the

Southeastern region's NordicTrack mall stores to optimize customer traffic

engineering and strategic exposure of key profit lines in conjunction with

the Regional Sales Manager. Maximized merchandise and soft goods sales by

upgrading all fixtures and store window displays.

Notable Achievements:

. Instituted an inventory-tracking model for the southeastern region,

maintaining a less than 5% variance

. Minimized human reporting errors through the development of a sales and

revenues reporting model measuring progress to goal as well as variances

. Played a vital role in achieving the lowest shrinkage and returns among

metro Atlanta stores

. Recognized as GLG Council of Advisors' industry expert

Ducati Atlanta ( Atlanta, Georgia, USA

Sales Manager 2000-2001

Applied dynamic leadership talents to day-to-day activities of an exclusive

Ducati North America factory store specializing in new and used franchised

and non-franchised motorcycle and scooter sales.

Notable Achievements:

. Earned distinction by restructuring the organization, returning its focus

and emphasis on its core business

. Employed strong negotiation skills to settle all past due franchise fees

and outstanding short-term loans

. Improved revenues and expenses forecasting and maximized cash flow

management by utilizing trend analysis

. Seamlessly integrated sales, parts and accessories, and service into a

coherent and customer-centered experience

Equifax Information Services ( Atlanta, Georgia, USA

Project Manager 1998-2000

Empowered process improvement manager working in collaboration with senior

management throughout the organization, including the Vice President, to

cross-train personnel and re-engineer the workflow to increase productivity

and reduce costs, while adhering to stringent Federal and State

regulations. Directed and coordinated day-to-day operational aspects of

three departments determining staffing requirements while strategically

recruiting, hiring and training employees to enhance overall operational

efficiency.

Notable Achievements:

. Contributed to the crucial development and testing of Equifax.com - the

pilot Internet-based online consumer investigation interface, which

effectively turned a cost center into a $39M-a-year revenue center

. Created and chaired company-wide value added employee recognition

program, thus earning provisional authority as Vice President responsible

for managing budget throughout its successful execution

. Demonstrated exemplary analytical and negotiation skills in successfully

influencing senior management to revalue employee compensation packages,

resulting in unprecedented 17% average salary increases where there

existed a 5% annual cap

. Developed a quantitative and interactive employee performance measurement

and evaluation model

. Engineered and led the initiative to outsource two departments overseas

completing the 120-day project 30-days ahead of schedule

. Optimized operational efficiency by re-engineering and process-mapping

twenty-seven functions across eight divisions to exceed cost and

productivity targets

. Singularly responsible for Equifax Information Services office and

employee relocation, planning and executing all relocation-related

technology and facilities initiatives

. Systematized the development of a superior adaptive productivity and

staffing forecasting model, leading to a nominal 7% variance

EDUCATION & CREDENTIALS

Master Financial Advisor

Insurance

( LIMRA International, Inc., Windsor, Connecticut, USA: 2006-2008

One-Year Credits for Executive MBA

International Business

( Kennesaw State University, Kennesaw, Georgia, USA: 2002-2003

Bachelor of Business Administration

Personnel and Industrial Relations

( Georgia State University, Atlanta, Georgia, USA: 1985-1989

Honored by Outstanding College Students of America for outstanding academic

and extracurricular achievement

PROFESSIONAL TRAINING

The Role of the Leader in Retaining People: June 2000

Managing for Performance Excellence: February 2000

Correcting Performance Problems: October 1999

Preventing Harassment in the Workplace: August 1999

Leading Change: Manager Version: July 1999

People Management: September 1998

ACTIVITIES

Avid Mountain Biker and Road Biker, Inline Skater, Kayaker, Competition

Driver, Motorcyclist: Present

Dragon Boat Regatta Champions: 2007

Athens to Atlanta Open-Road In-line Skate Race: 2003

Georgia Track Cycling Championship: Match Sprint 4th Place: 2000

Skip Barber Race Series: Tied 1st Place in Rookie Points Race: 1997

Hosted Team Shaklee-Atlanta Olympic Games: 1996

TECHNICAL PROFICIENCY

Operating System: Mac OS X 10.5, 10.6, 10.7 Windows 95, NT, 98, 2000, ME,

XP, Vista, 7

Software: Microsoft Office Suite 95, 97, 2000, XP, 2003, 2007

Other Technologies: MS Visio MS Access MS Project MS Outlook Lotus

Notes Kronos Pillar Exceed

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