Administrative Assistant Customer Service
Resume:
Jennifer Montgomery
*** *. *-**, *******, TX ****3 ? Cell 214-***-**** ? *********@******.***
PROFILE
Exceptional Administrative Professional with 17 years of demonstrated
ability in supporting all levels of management. Energetic, self-driven,
goal and service oriented with a positive attitude, strong work ethic and
willingness to take ownership over a wide range of responsibilities.
Possess excellent verbal and written communication skills. Superior
organization and prioritization skills. Ability to work proactively in a
fast paced environment. Extensive experience in accounting, purchasing and
customer service. Thorough knowledge of computer applications.
COMPUTER SKILLS
Microsoft XP MS Word MS Excel MS Outlook
Internet Explorer MS Power Point Cerner
Adobe Acrobat
EMPLOYMENT HISTORY
May 2013 - present Office Administrator The Hair Club
of Dallas
Recent Responsibilities:
. Provide administrative support to Manager, Staff and Salon Personnel.
. Prepare and submit monthly inventory report to corporate.
. Book appointments for 500 + clients daily.
. Check clients in and out daily in HCM software database.
. Receive and send inter-company documents to transfer clients in and
out of center.
. Balance cash drawer, credit cards and financing daily.
. Take daily bank deposits to BOA.
. Assist with special projects/other duties as requested.
Jan 2013 - May 2013 Administrative Assistant Encana Oil &
Gas USA
Recent Responsibilities:
. Provide administrative support to Group Lead (GL) & Supply Management
Team
. Phone, email and calendar time management for GL
. Coordinated travel arrangements using the following
agencies/apps:SABRE, CONCUR.
. Prepare and submit monthly expense reports for GL and team
. Manage Supply Management contract routing and tracking
. Preparation of PowerPoint presentations, correspondence and reports
. Assist with insurance certificate records related to contractor
management
. Participate in regular administrative assistant meetings
. Assist with special projects/other duties as requested
2011 - 2012 Administrative Assistant North Texas
Pathology Laboratories
Recent Responsibilities:
. Report directly to Medical Director and Office Manager support 6
Physicians and various staff
. Act as liaison between various levels of hospital staff.
. Oversee CAP program for the lab and ensure all kits are completed and
reported
. Prepare paperwork and documents for credentialing, memberships, and
licensing for Pathologists and staff
. Schedule internal and external meetings, organize logistics, catering
and room set-up.
. Produce spreadsheets for financial reporting and tracking.
. Prepare, validate and submit expense report submissions, invoices and
check requests.
. General office duties such as answering phones, ordering supplies,
filing, faxing, scanning, handling mail, heavy data entry and various
other duties as requested.
1997 - 2011 Administrative Assistant Baylor Research
Institute, Dallas, TX
Recent Responsibilities:
. Report directly to Medical Director and Office Manager support
Physician and various staff
. Act as liaison between various levels of hospital staff.
. Coordinated travel arrangements using the following
agencies/apps:SABRE, CONCUR.
. Assist the research team by coordinating patient visits and organizing
critical information
. Schedule internal and external meetings, organize logistics, catering
and room set-up.
. Produce spreadsheets for financial reporting and tracking.
. Prepare and validate expense report submissions, invoices and check
requests.
. General office duties such as answering phone, ordering supplies,
filing, faxing and handling mail.
. Directed preparation of records such as agendas, documents for
meetings.
EDUCATION
1994-1995 Trinity Valley Community College Some college coursework
completed Athens, TX
1994 Tyler Community College Some college coursework
completed Tyler, TX
1994 Mabank High School High School Diploma
Mabank, TX
PERSONAL REFERENCES AVAILABLE UPON REQUEST
Contact this candidate