Quality Assurance

A ndrea “Lynnette” Patrick

*********@*****.*** Permanent Address:

864-***-**** 145 Sheldon Drive

Moore, SC 29369

Objective

To obtain a position in Quality Control / Quality Assurance using my training, knowledge, skills and work experience

to ensure complete customer satisfaction, low COPQ and compliance to the Quality Management System.

Education

Limestone College Gaffney, SC Dec 2010

Bachelor of Arts –Major Psychology

Minor: Packaging Science

GPA: 3.0

Training

Caliso9000

ISO 9001/ISO 19011 Lead Auditor Training Feb 2014

Greenville Technical College

Understanding ISO 9001:2000 and ISO/TS 16949:2002 Jun 2006

Greenville Technical College

Internal Auditor and Audit Program (Process Approach) Jun 2006

Employment

Coveris, LLC (Formally Exopack, LLC) Spartanburg, SC

May 2004 – Current

Quality Systems Coordinator

• Schedules and coordinates internal audits

• Issues CAR/PAR’s from audits

• Ensures calibration of equipment critical to quality is calibrated per the schedule

• Tracks customer complaints and root cause analysis for effective corrective actions

• Schedules the return of nonconforming product by issuing RA’s

• Tracks the progress of reworking nonconforming product

• Manages document control and master records control

• Issues credit requests for the return product

• Tracks nonconforming material using an access database

• Tracks COPQ on daily, weekly, and monthly basis for the management team

• Project leader for DMAIC process

Greenville, SC Mar 1998 – Apr 2003

Hitachi Electronics

Quality Inspector

• Inspector of PRT for televisions

• Inspector of CRT for televisions

• Adjustor for PRT televisions

• Refurbishing of rejected CRT’s to Grade 1 product or reject

Spartanburg, SC Feb 1989 – Jan 1998

MEMC Electronics

Quality Assurance

• Data entry of test records to create COC’s and COA’s

• Thermal Oxidation Furnace Operator

• Calibrated Inspection Equipment

• Developed SOP’s

• Created Calibration Standards

Leadership

Coveris, LLC Spartanburg, SC

Safety Activities and Off the Job Safety Subcommittee Chairperson Jan 2014-Current

• Coordinates and leads safety activities related to act ivies within and outside the facility.

DEC Machine 452 DEMAIC Project Leader Aug 2014-Current

• Plans and coordinates the activities required to bring the machine to like new state. Inspect for deficiencies

and develop effective countermeasures. Monitor KPI’s to determine if the countermeasures are effective.

Ensures team members are performing their required tasks.

Lead Operator June 2006 – July 2010

• Coordinated with the QSM the activities performed by the auditors and compiled reports

MEMC Electronics Spartanburg, SC

Lead Operator June 1992 – July 1995

• Coordinated with the QSM the activities performed by the auditors and compiled reports

Safety Star Leader Jan 1995- Mar 1997

• Lead safety meetings for my department as related to assigned training by the facility.

Awards and Activities

• Attendance Awards

• Service Awards

• Certified Internal Auditor

• Certified ISO 9001:2008 Lead Auditor

• Certified Job Instruction Training

• Certified Leadership Skills Development

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