Management Manager

Summary:

. A dynamic professional, Team Lead, Team member, Solution Architect with

more then 12+ years of experience in the areas of Business Analysis,

Software Testing and Quality Assurance for ERP / SAP, Database, and Web

applications.

. Experienced with design define various framework and implementation of

test strategy from Unit to End-to-End, and Regression to Performance test

and analysis.

. Strong experience in Software Quality Assurance and process validation

with SAP ECC 6 and R/3 in OM, SD, APO, EDI, MM, IM, WM, Oil & Gas, QM, PP,

PM, MDM, Logistics Ex., CRM, SRM, BI/BW, BPC, FI/CO, E-Commerce, HCM, BN,

PA, PD, E-Rec, LSO, ESS, MSS, Travel, ESO, CSSAP, Xi, PI and Solution

Manager with emphasis on Business flow, Data, Requirements and System

Validation in Supply Chain, Retail, Transportation, Railroad,

Manufacturing, Insurance and Pharmaceuticals Industries.

. Detailed knowledge in QA methodologies and processes. Worked extensively

developing test cases, software work Flows and functional requirement

specifications (FRS). Legacy data validation.

. Highly developed team and project leadership skills demonstrated through

projects delivered on time and on budget.

. Effectively mentored colleagues who are team leads on other projects.

. Reduced Total Cost of Ownership by effectively transferring knowledge to

team members through use of workshops, white papers, and hands-on system

sessions.

. Provided recommendations that also lowered the projects' Total Cost of

Ownership by analyzing business process, functionality, and best practice

for different system and tools.

. Extensive knowledge of business analysis and different processes like

Order to Cash, Procure to Pay, Record to Report, and area of Customer and

Supplier Relationship Management, Interaction Center / call center, Order

Account Management, SAP Mobility, IS Utility, IS Oil & Gas, Budget

planning and controlling and HCM such as benefits management, payroll

processing, Learning Solution, E-Recruiting, Travel / Expense management,

Time management.

. Expertise in test strategy and execution for Manual and automated Test

Scripts and Test Scenarios.

. Automated Integration scenarios for Performance, Stress, Functional,

Integration and Regression testing.

. Extensive knowledge in HP QC/ ALM, Load Runner, Performance Center, QTP,

BPT, SAP TAO, and Worksoft Certify.

. Expertise in Load / Stress Testing with Load Runner for various work load

model with SAP ECC, SRM, CRM, BW/BI, HANA, ESO, BPC, E-Recruit, HCM, EDI,

Web, NAKISA, Netweaver, E-Commerce consumer, vendor, and Interaction

Center portal, Order Account Management, IVR, Genesis, Utility, Oil & Gas,

SAP Mobility etc., Applications involving servers such as ABAP, Java

stack, database such as Oracle, SQL, DB2.

. Experienced in Performance test planning, designing workload test model,

VU Gen scripting, Controller scenario designing, execution, monitoring, LR

Analysis for test data analysis and identify bottleneck.

. Expertise in Load Runner VU Gen scripting with editing script snippets

using descriptive scripting, check points, various conditions implication,

manual correlation, transactions, parameterize, joining and dividing

script for any business process.

. Experienced with Load Runner protocols such as Web(HTTP/HTML), SAP GUI,

SAP Web, Siebel, Ajax, Web Services, Windows Sockets, Com/Dcom, Web Click

& Script, SAP Click & Script, and protocol analyzer.

. Experienced with collecting raw data from BPOs, Technical Leads, End

Users, and from application under test.

. Experienced with designing and executing SQVI for getting valid data for

various testing.

. Experienced with monitoring Application under test for performance from

system, experienced monitoring with Wily.

. Expertise in various testing and analysis like Unit, Integration, System,

functional, Regression, End-to-End, Performance, Stress, User Acceptance

(UAT), and management with HP QC / ALM.

. Experienced with Requirements, Test, Defects management, reporting

solution in HP QC/ ALM, reporting to management, team and business owners.

. Well acquainted with Software Development Life Cycle (SDLC), Software

Testing Life Cycle, and Bug/Defect Life Cycle.

. Experienced with management of user authorization and security system.

. Experienced in different domains like Supply Chain, Retail, Sales and

Distribution, Material Management, Maintenance Management, Finance,

Business and vendor management, Automotive, manufacturing industry and

Healthcare.

. Exceptional verbal and written communication skills that were developed

through negotiating with customers, and through preparing and delivering

pre-sales demos, interviewing BPOs, and users and team members hands on

training.

Functional & Technical Skills:

. GUI, Functional, Unit/Segment, Integration, End-to-End, Regression,

Performance, and User Acceptance (UAT) testing.

. Functional and configuration knowledge of SAP SD, MM, IM, WM, IS Oil &

Gas, PM, FICO.

. Very good understanding of SAP Basis / Net Weaver landscape and

monitoring transactions.

. Bug/Defect Recording and Tracking throughout Bug Life Cycle.

. Planning and managing the Quality Assurance framework in the

organization.

. Overseeing the collection and calculation of test metrics and

communicating to various stake holders.

. Designing and documenting test cases and test scenario using techniques

like boundary-value analysis, Equivalence partitioning, parameterization,

check points, error guessing, etc.

. Testing tools expertise in Quality Center (QC /ALM), Load

Runner/Performance Center, QTP, BPT, TAO, Worksoft.

Professional Experience:

Client: DE May

2014 to till date

Lead QA - Performance

Responsible for leading performance test efforts for ERP/SAP and other

integrated applications. My responsibility includes:

. Leading performance test activities and responsible for designing

framework and strategies for performance test activities for various work

load models.

. Responsible for end-to-end planning performance test activities,

gathering business and technical raw data from BPOs, Technical Leads, and

experiencing application under test.

. Responsible for distribution and development of Load Runner VU Gen

scripts ensuring full requirement coverage.

. Responsible to test all VU Gen scripts in controller ensuring working

with multi Vusers with check points and conditions.

. Experienced with designing controller test scenario, administering

controller and execution of performance test.

. Responsible for monitoring performance test and analysis of result data.

. Analysis of test data and provide inputs for functional and performance

issues to relevant team.

. Experienced with highly complex VUGen scripting involving various

business functional conditions.

. Experience with ECC 6.0, ISU, CRM, FICA, BW, Genesis IVR applications,

VOXI, E-Commerce Web application Interaction Center, Order Accounts

Management systems, and SAP Mobility Application (D2D).

. Experienced with SAP mobility functional and performance testing on

Agentry SAP mobility platform.

. Very good understanding about test & business data, and experienced with

test data collection with sqvi.

. Responsible for managing test activities and documentation with HP QC /

ALM.

. Successfully identified core issues functionally and performance wise

helping developers, Basis, functional team in order to achieve quality

improvement of the system.

. Actively interacting with Basis, Infra, Functional, BPOs, Developers,

DBAs, and other team members.

Environment Summary: Load Runner/ Performance Center, QC/ ALM, ERP/ SAP ECC

6, Java, ABAP, ISU, CRM, FICA, BW, Genesis IVR, VOXI, E-Commerce, Database

application, SAP Mobility Agentry platform, Unix, Oracle, MS Office

Client: UPS August 2013

to April 2014

Load Runner Expert

Responsible for performance test activities for legacy and ERP integrated

systems. Details of my responsibility are:

. Responsible for designing and implementation strategy for performance

testing using Load Runner.

. Experienced with VUGen scripting with SAP GUI, SAP Web, Web protocols

with complex integrated business scenario and business conditions, single

and multiple protocol scripts.

. Expertise in correlation, parameterization, business and data conditions

implication in VU Gen scripts.

. Development & testing of Load Runner scripts in VU Gen and controller

ensuring ability to perform anticipated scenario.

. Controller Scenario design, execution, & monitoring, Collection of test

result data from various monitoring resources.

. Experienced with monitoring and analysis of test results and

identification of performance issues.

. Actively participated in performance analysis with team and feedback

inputs for performance improvement for client support model for business

process such as Order-to-Cash, Inventory / Warehouse, & Material

Management system, PI/XI, Business Intelligence system, e-commerce portal

applications integrated with other application.

. Successfully performance tested EDI messages and B2B Gentran system

integrated with PI/XI, ECC.

. Analyzed and configuration of functional gap for client support model for

O2C, master data, MM, IM, LE.

. Manipulating & Mockup IDOCs, EDI, Master data, sqvi for various

functional validation and business data.

. Responsible for Implementing performance test strategy for client

support, order management, billing, and Inventory / Warehouse, & Material

Management environment.

. Design performance test methodology for IDOCs & EDI inbound / outbound e-

commerce messages viz., 850, 855, 856, 810, 940, 945, 944, 861, 862, 947,

846, 101, 808 etc.

. Planning and management of performance test activities, QA process and

framework documentation using Load Runner & HP QC /ALM ensuring compliance

with Pharmaceutical standards.

. Supporting and guide developers for identified performance issue area and

optimization of code to improve performance.

. Actively worked with functional consultants, BPOs, developers, technical

leads, and other business partners.

. Excellent verbal and written communication skills, and co-ordination with

team and other team within the project.

Environment Summary: HP Load Runner, QC/ ALM, QTP, SAP, PI, XI, Gentran,

GWS, ALE EDI, Java, ABAP, SQL, Oracle, Unix, MS Office, Windows 7

Client: NS Corporation March

2011 to July 2013

QA SAP / Lead Performance Analyst

Responsible for test activities for SAP implementation. Details of my

responsibility are:

. Implemented strategy for performance testing for various business

processes and transactions.

. Connectivity of QC with Solution Manager and managing the requirements

and Blue print.

. Reduced Total Cost of Ownership by effectively transferring knowledge to

team members through use of white papers, and hands-on system sessions.

Provided recommendations that also lowered the projects' Total Cost of

Ownership by analyzing business process and transaction for load causing

functionality.

. Actively worked with functional consultants, developers, technical leads

and business partners.

. Successfully implemented strategy and framework for performance test with

Load Runner 9.52.

. Collection of data for day in life scenario for performance testing.

. Data collection for landscaping and system concerning business process.

. ECC and portal script recording, debugging and enhancement with Load

Runner / Performance Center.

. Reported all functional validation check points in VU Gen script.

. Developed VU Gen performance script for Procure to Pay, Record to Report,

HCM, Payroll processing, E-Rec, LSO, PA, PD, BN, PI/XI, E-Sourcing, SD,

CRM, MM, SRM, IM, WM, FICO, PM, ESS, MSS, CSSAP, SolMan, E-Commerce

Consumer and vendor portal, BI/BW, BPC, and custom transactions.

. Developed end-to end business process script for performance testing with

capturing and using environmental variables.

. Controller scenario design for work stream like O2C, P2P, R2R, HCM, E-

Rec, LSO, PA, PD, Benefits, SRM, ESO, CSSAP, Payroll, consumer and vendor

portal, BI/BW, and BPC for load, volume and stress test.

. BPC performance test using Fiddler2 and Load Runner.

. Test scenario execution and online monitoring with Load runner

performance monitor and Wily introscope.

. Worked with EAS team to setup load generator and Load Runner Analyzer.

. Actively worked with basis team for analysis of test result and

performance tune up of the system.

. Responsible for design end to end reporting solution in HP QC / QTP /

Load Runner.

. Co-ordination with Basis, AIX, and network/server administration team for

landscaping and performance tune-up and with business partners,

developers, Security, and functional team for business process and data.

. Successfully analyzed and addressed performance data to all stake holders

and help basis to tune-up the performance.

. Experienced working with SAP BI/BW, HCM, SD, CRM, MM, SRM, PM, Solution

Manager, BPC, NAKISA, PI modules.

. Implemented manual and automation test framework with TAO, QTP 10.0., QC

10.0, Solution Manager and TDMS.

. Define and design test strategy for SAP implementation from segment/unit

to SIT and End-to-End functional testing.

. Actively worked with functional consultants, developers, technical leads

and business partners.

. EDI, IDOC validation for O2C, P2P business processes for e-commerce SRM,

CRM portal application.

. SAP Basis and Netweaver architecture landscaping knowledge and understand

ABAP code.

. Experienced with managing new/CR with SolMan and also experienced in

ticket management with HPSM.

. Good working knowledge in TAO and expertise in QTP for test automation.

. Exceptional verbal and written communication skills that were developed

through negotiating with customers, and through preparing and delivering

pre-sales demos, white papers, and customer proposals.

Environment Summary: SAP ECC 6, QC 10.0, QTP 10.0, TAO 2.0, Load Runner

9.52, SQL, Oracle, Unix, MS Office

Client: Honda November 2010 to

February 2011

QA

Responsible for Automation testing for Regression and user acceptance

testing. Details of my responsibility are:

. Co-ordination with business users and gathering business requirements.

. Managing change request with Solution Manager.

. Efficient Regression test planning with re-usable automation scripts

including Logistics, Order management, Production planning, Asset

management, inventory & material management, Quality management, Billing

applications and systems.

. Implemented test strategy for regression testing for various business

process for integrated applications with QTP 11.0

. Enhancement of QTP Script and building scenarios after recording for O2C,

P2P business processes.

. Responsible for planning and strategies load test using Load Runner.

. Load test script enhancement, controller scenario design and execution.

. Responsible for monitoring test and analyzing the result.

. Actively worked with technical leads, business users, functional users,

and other stake holders.

. Managing project testing activities with QC 11.0 (ALM)

. Responsible for QC administration and reports for management, Client and

team members.

Environment Summary: QC 11.0 (ALM), QTP 11.0, Load Runner, SQL, Oracle,

Lotus Notes 8.0, MS Office 2003-2007, Windows XP, Acrobat Reader

Client: HP February 2010 to October

2010

QA Test Lead / Administrator - SAP (SCIT)

Coordination and Management of test activities for Lumens EMEA, GALATA and

PSG TAM SAP Supply Chain IT global projects includes SAP modules and work

stream like OM, APO, SD, MM, Procurement, CRM, Logistics Ex, FI CO, WEB,

GBP etc. Project team is geographically separated across the globe

(Americas, EMEA and Asia Pacific). Details of my responsibility are:

. Planning of testing strategy and project timeline.

. Simultaneously managing three SAP SCIT projects. Coordinating SAP

consultants, developers, and testers located in different time zones

worldwide.

. Unit, System Integration, User Acceptance testing for Discrete and End-to-

End flow.

. Host global meetings to track testing activities using HP Virtual Room.

. Manage test activities and progress using HP QC (Quality Center) 10.0.

. Responsible for Quality Center Administration.

. Connectivity of Solution Manager and QC 10.0 for requirement and Blue

print management.

. Using SolMan for managing change request tickets.

. Responsible for user access control, project creation, created release

and cycle, project upgrade to latest version of QC, version control,

release, cycle creation for testing phases and frame work creation,

project database maintenance etc.

. Manage test requirements using QC and Caliber RM. Upload test cases from

excel to QC.

. Defined test execution sequence and manage execution grid in QC.

. Preparation of coding standards, best practices to be followed for QTP

Automation scripts as per HP's format and QTP Descriptive programming

using VB Script.

. Write and executed test cases for business process (system) integration

to validate integrity of different modules.

. Successfully validated IDOCs, EDI, and EDI X12 maps used for various e-

commerce portal and order management apps.

. Designed & Created management and team reports and graphs for testing

progress and Bug tracking from QC.

. Educate and trained the testers for QC.

. Performance and volume testing of web portal using Load runner

Environment Summary: SAP ECC 6, EDI, IDOCs, QC 10.0, CaliberRM, QTP 10.0,

load Runner 9.5, SQL, Oracle, HP Virtual Room, Share point, MS Office

Project 2007, MS Office 2003-2007, Windows XP, Vista, Acrobat Reader

Employer: Newtech March 2003 to

January 2010

IT Professional

Newtech Computer Centre provides software and services for Database, Web

Portal, E-Commerce, SAP/ ERP, & other customized applications in various

domains. As a Sr. QA with Newtech, I Designed and Executed Automated and

Manual test plans. Major accomplishments at Newtech are:

. Designed test cases and scripts based on requirement specifications for

SAP / ERP, customized ERP, SAP B1, ECC, R/3, ISU, IS Oil & Gas, IS Retail,

CRM, SRM systems with supply chain, retail, utility, oil, manufacturing,

service, health care.

. Experienced with managing test activities for Java, Ajax, VB, Database

applications.

. Performed functional, regression, Performance, UAT, manual and automation

test with QC, Load Runner / Performance Centre, BPT, QTP, Bugzilla.

. Performance test various ERP, Web, Java, Ajax, E-Commerce, Siebel,

Database, ETL, Batch jobs applications and systems.

. Experienced with Scripting with LR VU Gen script, Controller scenario,

Monitoring from system, Interactive LR Analysis.

. Used Quality Center to facilitate maintenance and tracking of metrics,

Requirements Coverage, Bug tracking, reporting and QTP Script Management.

. Experienced with testing various reports from different reporting tools

OBIEE, BObj, Crystal Report for data validation and reporting performance.

. Managed test activities with Microsoft Test Manager (TFS) for various

projects.

. Reviewed and analyzed defects, developed release notes, Maintained

release history and defect summary reports.

. Contributed to the requirements review, Conducted status update and

Pre/Post Release Review calls.

Environment Summary: Load Runner, QC, QTP, BPT, Oracle, SQL, Management

Studio, Data Services, Business Object, Crystal Report, MS Office, Adobe

reader, Windows XP

Education:

. Electrical Engineering.

. ISTQB (International Software Testing Qualifications Board) Certified.

. Network Engineering certification

. Microsoft Certified Professional (MCP), Microsoft.

. Functional SAP ECC, R/3

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