Sales Customer

GAZMIR SHIMA

** ****** ******, *** ** Phone: (***)

***-****

Boston, MA, 02116 E-mail:

*************@*****.***

SUMMARY OF QUALIFICATIONS

. Proven track record of success in sales by demonstrating great

customer experience and achieving top sales

. Resourceful and dedicated with a strong desire to learn and succeed in

sales and finance

. Effective in working and building loyalty with customers. Fast learner

willing to assume increased responsibility with excellent

communication and people skills.

OBJECTIVE

. To obtain a position in an established firm and create strong

professional foundations in sales and finance and further develop

current experience and education

EDUCATION

UNIVERSITY OF TIRANA Tirana, Albania

September, 2012

School of Economics

Bachelor degree in Business Management

EXPERIENCE

AutoNation Honda Clearwater, FL

Dec 12 - Mar 15

Sales Consultant

. Interacted with customers to help guide them to their ultimate

vehicle purchase using a consultative selling process and achieved

top sales each quarter

. Gained superior product knowledge as well as created leads by

following up with customers to ensure 100% satisfaction by providing

additional support in educating customers on financial options

. Established and maintained good working relationship with several

finance sources and finance managers, including the manufacturer

and earned the ability to have a strong influence on the approval

of loans

ABM Minimart Clearwater, FL

May 09 - Jun 12

Store Owner

. Managed the business of a convenience store by dealing with a variety

of customers on a day to day basis, hired personnel, assigned sale

prices and other tasks as required by the seasonal phases of the

business

. Maintained the documentation on sales with and without tax, close and

check cash registers daily, maintained and reported lottery sales in

compliance with state and local laws

. Oversaw purchase orders and inspected the receipt of the merchandise

by tracking and monitoring the inventory levels and status in the

store

Planet Travel Agency Durres, Albania

July 04 - Dec 08

Travel Agent Assistant

. Assisted the travel agents with sales of airline and cruise tickets as

well as vacation packages by promoting offers and gained a deep

understanding of European competitors

. Maintained customer information; assisted customers with research on

different travel and tour itineraries and provided information about

visa/passports for international travelers to ensure compliance with

international regulations

. Developed a 5 year business plan for upcoming growth in the travel

industry and analyzed opportunities

SKILLS

. Proficient in Microsoft Office applications, Microsoft Project,

Customer Relationship Management (CRM) system

. Fluent in English, Albanian and Italian

Contact this candidate