Customer Service Human Resources

Location:

Posted:

April 23, 2015

Oneika T. Kenyatta

****************@*****.***

Customer Service

Dynamic, creative, passionate, goal/results-oriented professional with

experience in all aspects of organizational administration: customer

service, human resources, training and education

Customer Service

*Established and kept open line of communication with educational

administration and parents in person, via email or telephone

*Provided relevant feedback to educational administration, parents

and students

regarding test scores and student achievement

*Established and maintained atmosphere conducive to learning

*Conducted workshops/meetings to inform parents of latest educational

trends

Human Resources

*Frequently updated a database system that provided precise

confidential student

records

*Conducted training for educational personnel

*Managed 3 permanent employees (within grade level)

*Spearheaded committee to promote cultural diversity

Program Monitoring

*Analyzed data to determine student progress

* Implemented developmentally appropriate curriculum for students

Experience

Literacy Facilitator, Magic City Kids, Miami, Florida

Educator, Oscar Thomas Foundation, Ft. Lauderdale, Florida

Educator, Sugar Creek Charter School, Charlotte, North Carolina

Educator, Miami Dade County Public Schools, Miami, Florida

Outreach Specialist, James E. Scott Community Association (JESCA), Miami,

Florida

Education

B.S. Elementary Education, Minor: Reading, Florida International

University, Miami, FL