Customer Service Front Desk
Resume:
TAYLOR HICKMAN
Pontiac MI *****
********@*****.***
Career Highlights
• 5 years of Administrative Support
• Manage variety of Administrative and clerical functions in a high volume office. Work
independently with little or no direct supervision
• Proven ability to prioritize and handle multiple task in a challenging environment
• Usage of multi-line phone system; routing the caller to the appropriate person receiving messages
• Address any inquiries regarding company policies and procedures
• Maintained daily office duties; answering phone, faxing, copying, scheduling appointments, data
entry, cashier
Special Skillls:
• Oral And Written Communications, Organized filing system, Computer Operator, Telephone
Communicator, Document Processor,40 wpm,
Computer And Software
• Window Vista Window XP
• Microsoft Word, Excel, Access, Outlook, Publishing
• Internet Websites: MSN, AOL, Yahoo, Google
Work Employment
One Source Talent 2014-2015
Customer service rep
• Outgoing calls from and to prospective talent. After receiving and viewing new talent applications
via CRM.
• I make the call to initiate contact for pre-interview and update of information.
• Also to then find out if they are serious and truly interested in getting into the industry.
• With some retention skills come into play.
• I then schedule them with the office director for assessment and marketability.
Andrew Pettress & Co. 2014-2013
Receptionist
Pontiac MI
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person
requests for information.
• Maintained the front desk and reception area in a neat and organized fashion.
• Received and distributed faxes and mail in a timely manner.
• Currently responsible for set up of monthly breakfasts for the poor and homeless.
Lord And Taylor 2013
Sales Associate
Auburn Hills MI
• Assist customers with finding the merchandise that they are looking for.
• I cash the customers out at the registers and make sure that the customer is finding everything that
they need
Light House Of Oakland County 2013
Receptionist
Pontiac MI
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person
requests for information.
• Maintained the front desk and reception area in a neat and organized fashion.
• Received and distributed faxes and mail in a timely manner.
• Currently responsible for set up of monthly breakfasts for the poor and homeless
Taco Bell 2013
Crew member
Pontiac MI
• Provide customer service.
• Greet customer
• Taking orders
McDonalds 2011-2012
Crew Member
Waterford MI
• Provide customer service.
• Greet customer
• Taking orders
Oakland Technology Educational Center 2011-2008
Receptionist
Pontiac MI
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person
requests for information.
• Maintained the front desk and reception area in a neat and organized fashion.
• Received and distributed faxes and mail in a timely manner.
WHRC Elementary School 2009
Teachers Assist - Pontiac MI
Pontiac City Clerk Office 2009
Receptionist - Pontiac MI
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person
requests for information.
• Maintained the front desk and reception area in a neat and organized fashion.
• Received and distributed faxes and mail in a timely manner.
Tiny Tot Day Care 2006-2007
Assistant Care – Pontiac MI
Family Life Center Banquet Facility 2005-2006
Hostess/Waitress - Pontiac MI
Education
Rochester High School 2010
Rochester Hills
Oakland Technology Educational Center 2011
Pontiac MI
Oakland Community College 2011
Auburn Hills MI
Contact this candidate