Insurance Life

Mary Serapiglia

Mississauga, Ontario 647-***-**** ***********@*******.***

ca.linkedin.com/pub/mary-serapiglia/10/939/b20

Driven, determined and committed to continually add value while building

strong relationships with internal and external stakeholders. Work

effectively in a multi-dimensional business unit. Highly trustworthy with

the ability to handle responsibilities in a professional manner. Seeking

an opportunity to join an innovative, forward thinking organization for

growth and success.

Core Skills

Communication - Strong written and Negotiation - Manage business partners

verbal communication skills requirements/expectations

Organized - Set and manage budget. Leadership - Recognize people's

Positive and efficient approach to talent and use that to the business'

managing tasks advantage

Networking - Build and maintain business

relationships

Experience

RBC Insurance Services, Inc.

RBC provides a wide range of travel, life, health, home, auto, wealth and

reinsurance products and solutions, as well as creditor and business

insurance services, to individual and group clients. RBC Insurance has more

than five million clients in Canada and internationally. RBC is one of the

largest Canadian bank-owned insurance companies, and among the fastest

growing insurance organizations in the country.

Director, Reinsurance Placements & Counterparty Management

2012 - 2013

Responsibilities

. In addition to the responsibilities below, assisted in ceded reinsurance

counterparty credit exposures, by performing extensive due diligence of

all RBC Insurance business partners

. Provided advice and counsel relating to P&C reinsurance agreements

. Monthly monitoring of P&C catastrophe events

Director, Reinsurance Placements

2010 - 2012

Responsibilities

. Promoted to Director

. As an internal consultant and solutions provider, assisted in new

business opportunity development within RBC Life Insurance and across

RBC, providing advice and counsel to enhance opportunities through

reinsurance options.

. Provided information, advice and counsel relating to all reinsurance

market related inquiries from across RBC

. Worked with Life business units in understanding the use of reinsurance

. Provided leadership and supervision of life reinsurance

. Continued success in managing 200+ reinsurance treaties

Manager, Centre of Excellence

2005 - 2010

Responsibilities

. Successfully managed and maintained 200+ reinsurance treaties

. Provided advice and counsel relating to all reinsurance related

inquiries across RBC Life Insurance

. Instrumental in the implementation of an internal reinsurance treaty

portal

. Developed training documentation and conducted training sessions to 90+

users

. Received performance nomination for outstanding work

Sun Life Financial

Sun Life is committed to their customers and has been a leading player in

the Canadian financial services market. Sun Life has been part of the

Canadian landscape for nearly 150 years.

Analyst II, Treaty

1999 - 2005

Responsibilities

. Review, interpret and analyze reinsurance treaties and amendments within

the pre-set service standards. Ensure documents are in compliance with

industry standards while maintaining Sun Life policies and practices

. Maintain integrity of paper files and online documentation

. Initiate and maintain excellent communication with internal and external

business partners to resolve any outstanding issues in a timely manner

. Accurately input treaty & amendment details on in-house database

Swiss Re Life & Health (formerly Mercantile & General)

Swiss Re is a leading wholesale provider of reinsurance, insurance and

other insurance-based forms of risk transfer. Swiss Re has been a

significant player in the market for 150 years.

Group Marketing Support Technician

1995 - 1999

Responsibilities

. Ensured accurate preparation of new treaties, amendment and other

related treaty documentation by working closely with internal business

partners

. Maintained consistent industry practices with internal departments as

well as International offices

. Created training documentation for new employees and conducted training

sessions to outline company Corporate Identity standards, and company

practices and procedures

. Managed and conducted competitive survey project which assessed the

needs of the industry for premium and claims management

. Expedited and controlled the processing of new documentation by

maintaining an up to date treaty log

. Organized and maintained treaty and client correspondence files

. Performed administrative duties for the Group Marketing Support Director

Group Administration Specialist

1991 - 1995

Responsibilities

. Reconciliation of premium accounting entries on the General Ledger

. Verified accuracy of payments received and traced any discrepancies sent

by the clients in order to make necessary adjustment

. Received, reviewed and logged incoming claims information to in-house

claims database

. Liaised with internal Accounting and Financial Reporting departments

. Discussed and successfully resolved client related problems with senior

management

Training/Education

. Writing Dynamics, McLuhan & Davis Communications (2013)

. Fundamentals of Reinsurance, Guy Carpenter (2012)

. Performance Workshop, RBC (2011)

. Life Reinsurance, American Conference Institute (2010)

. Life Reinsurance Treaty Symposium, American Council of Life Insurers

(2008)

. Legal & Strategic Guide for Life Insurance, American Conference

Institute (2007)

. Creating Profitable and Secure Reinsurance Agreements, American

Conference Institute (2006)

. Terrorism Risk Management, RMS (2006)

. Actuarial Concepts for Non-Actuaries (2006)

. Accounting 1, Sheridan College (1990)

. George Brown College (1987 - 1988) - Hotel Management program

Computer Skills

. MS Office - Excel, Outlook, Power Point & Word

Contact this candidate