Administrative Assistant Customer Service

APRIL J. Pytlarz

Administrative Assistant

*** *. ***** ****. #*** Pompano Beach, FL. 33062 954-***-****

*****@*******.***

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QUALIFICATION SUMMARY

. Provided administrative support for Executive Level & Managerial staff in

the Real Estate, Property Management, Development, Construction,

Architecture and Finance industries.

. Managed multiple calendars, handled travel arrangements and served as

an effective gatekeeper by created friendly and professional

impressions for the general public and visitors. Ability to interpret

complicated documents, writing routine reports, correspondence and

demonstrated companies mission and values by complying with policies,

procedures and objectives.

. Experienced user of Citrix, MS Office (Word, Excel, PowerPoint, and

Outlook), Lotus Notes, Share Point, CTI, Type 50 WPM. I also have the

ability to learn use other databases or software quickly.

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PROFESSIONAL EXPERIENCE

Administrative Assistant, 2006 to 2015 ? Weingarten Realty Investors ? Boca

Raton, FL.

. Increased branch productivity in assisting to develop a construction

department within the local branch

. Ensured profitability by maintaining Tenant Coordinator

responsibilities that provided lengthy relationship with tenants

. Developed a report now utilized within the entire branch office that

resulted in higher profitability.

. Implemented time savings process for reviewing and approving drawings.

. Safeguarded the company against any construction violations issued by

city or county

. Selected vendors and negotiated favorable terms, saving several

thousand dollars

. Dispensed contracts, maintained budgets, processed invoices for

payment

. Submitted building permit applications, followed up with city building

department and architect to respond to comment and supervised permit

runner to ensure we met project deadlines

. Trained new employees (for other branch offices)

. Enhanced communication between construction, property managers and

leasing teams, fostering a sense of teamwork and collaboration

Administrative Assistant, 2002 to 2006 ? Scottrade Inc. ? Ft Lauderdale,

FL.

. Handled account transfers to and from financial institutions

. Worked in multiple databases to create financial reports

. Aided branch manager and stock brokers with research

. Assisted clients with opening new accounts and processing payments

. Educated clients on how to navigate the website and provided stock

quotes

. Created daily reports with intake of monies and stock certificates,

filed electronically and ensured safe delivery to Corporate

. Trained and supervised college interns

. Contributed to the companies excellent customer service reputation

Office Manager 1998 to 2002 ? KPAA Associates ? San Diego, CA.

. Scheduled calendars for President, Executive staff and architectural

consultants

. Arranged flights and hotels for business travel

. Transcribed statistical reports and legal papers

. Supervised receptionist and trained new employees

. Delegated work for project managers including arranging for

architectural consultants

. Handled reports and researched material to be used in deposition and

trial preparation

. Played key role in preparing architects for site inspections,

including equipment and presentations

. Generated expense reports for CFO

. Handled daily office management tasks supporting 20 employees

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Education & Training

Business Classes, 1998 SDCC San Diego, CA.

Training Completed:

Computer Applications & Information Systems

Introduction to Business Processing

Business Communications

Public relations

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