Customer Service Relation

TUYET PHUONG NGUYEN

Permanent address: ***/**/*5 Huynh Tan Phat Street, Binh Thuan Ward, District 7,

Ho Chi Minh City, Vietnam

Contact number: +84-909-***-***

Email address: *****.************@*****.***.**

GOAL:

To obtain a full time position in a professional and international environment which offers

me great knowledges, expriences and reaches higher in my career ladder.

QUALIFICATION:

JAN 2015: IELTS Certificate

OCT 2014 - JAN 2015: FAME INTERNATIONAL COLLEGE

Kuching, Sarawak, Malaysia

English Programme

MAY 2014: INTERNATIONAL MANAGEMENT INITIATIVE FOR VIETNAM

HCMC, Vietnam

Certificate of Completion Delivering Customer Service

2009 – 2011: COLLEGE OF FOREIGN ECONOMIC RELATIONS

HCMC, Vietnam

Intermediate Professional Education Diploma in Business Administration

WORK EXPERIENCES:

FEB 2015 till now: WMC GROUP, HCMC, VIETNAM

The Reverie Saigon, District 1

Guest Service Agent

OCT 2012 – OCT 2014: SAVILLS, HCMC, VIETNAM

The Waterfront Property, District 7

Team Leader Receptionist

2011: MAI HOTEL, DISTRICT 1, HCMC, VIETNAM

Receptionist

2010: KFC, HCMC, VIETNAM

Call Center

Operator

ACTIVITIES:

AUGUST 2014: Took part in 1 Day Charity for celebrating Moon Day for poor children in

Dong Thap Province.

DECEMBER 2013: Got Certificate of Nomination because of acting enthusiastic at work

from Savills.

SKILLS:

Computer: Literate at Microsoft Word, Exel and Power Point.

Languages: Vietnamese, English and basic at Korean.

Good at Customer Relation Skills.

Experience working varied schedules.

Enthusiastic, self -motivating, hard-working, responsible, honest and eager to learn.

HOBBIES:

Learn foreign languages.

Travel to new countries and discover new cultures.

Listen to music.

Read books.

REFERENCES:

Mr Cameron Mackenzie

Former Resident Manager at The Waterfront Property, District 7, HCMC, Vietnam

Contact number: +841-***-***-***

Email address: ********@****.***

Mrs Beth Schultz

Tenant at The Waterfront Property, Unit 170

Contact number: +84-938-***-***

Email address: *******@*****.***

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