Customer Service Medical
Resume:
Amanda Santana
Spring Hill, FL 34606
**********@*****.***
A dynamic, dependable, detail-oriented professional who delivers excellent
customer service by being an exceptional listener and communicator. A
productive worker with solid work ethic who exerts optimal effort in
successfully completing tasks - an excellent addition to your team.
Education
Herzing University
Madison, WI
Diploma in Medical Office Administration to Medical Assisting Services
. Coursework focuses on lab procedures, records management, billing and
insurance procedures, business operations, medical terminology and
anatomy and physiology
. Anticipated graduation date of April 2014
Skills and Qualifications
Qualification (e.g. Customer Service)
. Hands-on experience in reviewing, updating or making changes to
customer accounts
. Track record of listening and responding to customers' needs and
concerns
Able to handle returns and complaints effectively
Qualification (e.g. Administrative/Clerical Experience)
. Well versed in managing multiple line phone system and handling
multiple incoming calls
. Excellent knowledge of administrative and clerical procedures
Expert in ordering, receiving and maintaining office supplies
Qualification (e.g. Communication Skills)
. Reputation for excellence and high quality service to clients.
. Resourceful and self-confident; can get the job done, and do it well.
. Sharp, quick learner; willing to get involved.
Professional Experience
Galactek (Eclipse), Brooksville, FL Tech Support
10/12 - Present
Child Life Preschool, Tampa, FL Preschool Assistant
05/10 - 12/10
Allied Barton Security Services, Orlando, FL Site Supervisor
01/08 - 07/09
La Fitness, Orlando, FL Receptionist
06/07 - 02/08
Contact this candidate