Customer Service Sales Associate

Rolston Harley

**** ******* ******

Bronx, NY ***66 ********.**@*****.*********: 646-***-****

EDUCATION

Evander Child High School Bronx, NY Sept 1987-

June 1989

EXPERIENCE:

AMERICAN OUTLET, New York, NY

Delivery Driver May 2010- Oct 2014

• Received stock and put it away in designated area

• Pulled orders, packaged the order, and prepared it for delivery

• Traveled on interstate, highways making deliveries to customers

T.N.T. Construction, Bronx, NY May 2006–Aug 2009

Electrical assistant

● Assisted in home inspections.

● Consulted with engineering technicians and maintenance workers when performing installations.

● Assisted in installing electrical systems, either below 40,000 watts or above.

● Installed sound systems, security systems and voice and data systems.

● Installed lighting, electrical outlets, and circuit breakers.

Used tools such as conduit benders, screwdrivers, pliers, knives, hacksaws, and wire strippers.

●

Walmart Stamford, Connecticut July

2003- Nov 2005

Sales Associate

● Greeted customers and determined their needs and wants

● Discussed type, quality and number of merchandise required for purchase

● Recommended merchandise based on individual requirements

● Advised customers on utilization and care of merchandise

● Provided advice to clients regarding particular products or services

● Explained the use and advantage of merchandise to customers

● Answered customers’ queries and concerns

Bronx Zoo Bronx, NY Sept

1999 – Aug 2002

Cashier

Provided excellent customer service such as assisting customers with their product selection and provided details about the latest

product trends

● Greeted customers entering department.

● Answered customers' questions, and provide information on procedures or policies.

● Bagged, boxed, wrapped, or gift-wrapped merchandise.

● Computed and recorded totals of transactions.

● Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that

mmm mthere is adequate change.

● Established or identify prices of goods, services or admission, and tabulate bills using cash registers, or

nnnnnn optical price scanners.

● Issued receipts, refunds, credits, or change due to customers

SKILLS:

Microsoft Word, Office, Excel, and Power Point● Team Player •Problem solving ●Leadership

Rolston Harley

4634 Murdock Avenue

Bronx, NY 10466 ********.**@*****.*********: 646-***-****

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