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receptionist, switchboard operator, customer service, data entry

Location:
Providence, RI
Salary:
$14.00/hr
Posted:
April 24, 2015

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Resume:

Resume'

Deborah M. Carrera

** ******** ******

Rehoboth, MA 02769

401-***-****

****************@*****.***

QUALIFICATIONS: Data Entry Coordinator, accomplished at entering large

amounts of data with accuracy and speed. Highly organized and detail-

oriented. Productive and driven to accomplish data entry tasks on time or

ahead of schedule.

EDUCATION: 1973: Graduated Business course; Pilgrim High School, Warwick,

RI

EMPLOYMENT:

7/2004 to 5/2013: Home & Hospice Care of RI

1085 North Main Street, Providence, RI

Data Entry Coordinator:

Responsible for data entry of patient/medical staff activity

information into company software (Misys) system via patient

charts and staff activity logs on a

daily and timely basis.

Assisted in Payroll Department and Receptionist duties as required.

Organized forms, photocopying, faxing, email, preparation of

correspondence, and reports.

Outlined appropriate processes and procedures necessary to fulfill

and

complete inquiries from other departments.

9/1991 to 3/2004: Zebra Technologies, 30 Plan Way, Warwick, RI

Receptionist (9/91 to 3/97) : Greeted visitors to company,

answered 15-line switchboard including paging system. Processed

invoices

via data entry on daily basis. Filing as necessary. Mail distribution

to departments.

Promoted to: Customer Service Representative (3/97 to 3/04):

Processed purchase

orders received through email, fax, Oracle, and EDI (Electronic Data

Interchange)

Provided customer support in all areas including shipping dates,

proofs of

delivery. Worked closely with Credit, Shipping & Receiving, Sales &

Marketing

Departments. Processed credit card purchases using IC Verify system.

Trained

new employees within department. Certified ISO-2000 Internal

Auditor,

performing internal audits of various departments within organization

(2002- 2004).



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