Customer Service

RESUME

Contact No: 974-***-**** Name: KAVYA V.M

#41’14th Main Email : *******************@*****.***

Opposite to SBI Bank Date: 23.04.2015

Hongasandara begur road

Bangalore 560068

Date of birth :19.01.1994

Educational Qualification: SSLC & PUC

Personal strength:

• Good communication skills.

• Good Learning capacity.

• Team spirit, punctuality, Dedication

Type of working

Excellent writing and verbal communication skill

Excellent problem solving skill

Ability to understand and produce technical documents

Ability to work in teams

Job Description:

1) Maintain quality

2) Improve soft skill deal with customer

3) Achieve my target.

4) Respond to the customer query complaint

Computer knowledge: C++,Ms-excel, Ms-Office, internet browsing, etc.

Work Experience:

• Serco BPO 2 years(senior executive)

• Cogent E-Service BPO 6 months experience as C.S.E and got promoted to ED taking (Escalation

calls) for 2 months

Language known

• English, kannada, Tamil, Malayalam.

Hobbies

• Listening music, Playing tennis, reading story books.

CTC currently: 12,000 rs/-

FROM

KAVYA V.M

#41’14th MAIN OPP TO SBI, HONGASNDARA

BEGUR ROAD BANGALORE 68

DATE : 23.04.2015

SUBJECT: APPLYING FOR JOB

SIR/MADAM

I KAVYA V.M, I WOULD LIKE TO BE AS PART OF YOUR PORPERTY WERE I CAN

GAIN THE BEST EXPERIENCE AND KNOWLEDGE,HAVE A GROWTH FOR LONG TIME,AT A

PEACEFUL AREA.

THANKING YOU

YOURS SINCERELY

PLACE: BANGALORE

(KAVYA V.M)

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