Insurance Service Representative

MICHAEL CHANG

**** **** ******, *** **, Brooklyn, NY 11214

Tel: 917-***-****

Email: *********@*******.***

Objective: To obtain a position that will utilize my experience for future growth

Experience:

United States Post Office, Lawrence, NY 06/07 to Present

Letter Carrier

• Sorting of incoming mail for delivery

• Delivery and pick-up of letters and parcels

• Responsible for town collections

• Operation of mail vehicles

CNA Insurance, New York, NY 05/06 to 06/07

Policy Service Representative

• Issuing new and renewing policies

• Responsible for endorsement revisions for policies

• Daily communication with underwriters

Arch Insurance Group, New York, NY 02/05 to 04/06

Premium Audit Department

• Prepare and assign audit requests to company audit venders

• Prepare statement letters sent to brokers, agents and policyholders

• Daily communication with underwriters and technical assistants

• Correct and update database of audit tracking system

• Maintain audit department filing system

Ram Abstract Ltd., Queens, NY 05/04 to 11/04

Recording Department

• Process legal documents for recording in ACRIS system

• Daily communication with Title Closers and Attorneys

• Calculate figures for premium and recording disbursements

• Ensure closing packages are complete and recorded on a timely matter

Tower Insurance Company of New York, New York, NY 11/00 to 10/03

Statistical Analyst

• Interact with other departments to correct errors in data filings

• Report all commercial lines statistical data filings to ISO

• Report workers compensation unit statistical reports to rating bureau ( Beep Program )

• Correct and update database of client policies

• Research and mail monthly data reports to clients

• Review and maintain all monthly policy reports

• Assist Policy Issuance department with data entry, preparation and mailing of policy packets

• Assist Coding department with decoding of clients’ policies

• Assist underwriters with correction of error(s) on clients’ policies

New York Compensation Insurance Rating Board, New York, NY 11/95 to 11/00

Statistical Reporter

• Review computer print outs

• Examine unit statistical reports for possible errors

• Correct and update unit statistical reports

• Process new unit statistical reports

• Locate file number for insurance policies

• Mail correction notices and changes to insurance carriers

• Daily communications with brokers and carriers

Education: Fort Hamilton High School, Brooklyn, NY Graduate: 1991

Apex Technical School, New York, NY Graduate: 1996

Special Interests: Fitness, Bowling, Bicycling, Snowboarding

References Furnished Upon Request

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