Service Representative Quality

**** **** ****. ***** - 618-***-****

Granite City, IL Email - ********@*****.***

62040

Brandi N. Ficker

Objective To obtain a challenging position with a community

minded department that allows the opportunity to

make a difference, implement responsibilities and

warrant broad exposure to new skill.

Qualifications Detail and structure oriented, able to succeed

under pressure

Innovative thinker, adept at problem solving and

analysis

Outstanding written and verbal communication

skills

Credible and sensible individual

Experience 8/2003 - 1/2015 GCS Credit Union Granite City, IL

Member Service Representative

Provided quality and comforting member service.<>

Open and close a variety of accounts specific to

the member's needs.

Set up power of attorneys, payable on death and

designate beneficiaries.

Assist members with loans, including signature,

auto, share, CD secured<>, motor sports, open end,

visa cards, and take applications for home equity

loans

Set up or remove stop payments on checks or

automatic withdrawal.

Other MSR duties that include but are not limited

to: debit cards and transactions, temporary

checks, check orders, moving accounts, transfer

funds, certificates of deposits, balancing

accounts, payroll distributions, loan maintenance,

pull and explain credit reports, title work,

setting up GAP insurance, extended warranties,

loan extensions, wire transfers, verification of

deposits, collection issues, repossessions,

payment plans and assisting with electronic

services.

Notary Public

8/2001 - 8/2003 GCS Federal Credit Union Granite

City, IL

Teller

Represent the Credit Union by providing quality

front line member service

Balance and dispense large quantities of cash on a

daily basis

Deposit, withdraw and transfer funds.

Process savings bonds, teller checks and admission

tickets.

Deposit IRA contributions.

Process property taxes.

Education 8/1999 - 1/2001 Lewis & Clark Comm.

College Godfrey, IL

General Studies

Maintained a commendable GPA as a student athlete.

Accomplishments Over 70 Certificates of Achievement for

successfully passing courses in Enhanced Learning

Initiative through CUEQ Online University.

Contact this candidate