Staff Director

ALICIA SCHEIDEGER

*** ***** **** ******, ********, TX 79079

806-***-**** *************@*****.***

OBJECTIVE

To obtain a position where my experience, skills, and abilities can be utilized at the fullest potential

EDUCATION

HIGH SCHOOL DIPLOMA

MAY 2002

OAKDALE HIGH SCHOOL, OAKDALE, LA

MEDICAL ASSISTING DIPLOMA AND CERTIFICATION

JUNE 2005

REMINGTON COLLEGE, LAFFAYETTE, LA

• DEAN’S LIST

• COMPLETED SIX MONTHS OF CLINICAL WORK

• RELATED COURSEWORK: MEDICAL BILLING AND CODING, PHLEBOTOMY, OFFICE AND

CLINICAL PROCEDURES

EXPERIENCE

ACCOUNT MANAGER/ HOUSEKEEPING SUPERVISOR

HEALTHCARE SERVICES GROUP INC.

MAY 2014- PRESENT

• •

SCHEDULING MAINITING AND

UPDATING PERSONEL

• INVENTORY CONTROL

AND COMPLIANCE FILES

• CUSTOMER RELATIONS

• ENSURE SAFETY

• HOUSEKEEPING DUTIES

GUIDELINES ARE

• FLOOR CARE

FOLLOWED

• PAYROLL

• QUALITY CONTROL

•

LEAD DISPATCHER/DISPATCH TRAINER

DIGITAL DISH AUG

2011-MAR 2014

•

• ASSIST CUSTOMERS

• RESOLVE ISSUES WITH WORK ORDERS THAT CAN NOT BE COMPLETED

THE SAME DAY

• PROVIDING STATUS UPDATES FOR CUSTOMERS AND TECHNICHIANS

• UPDATING AND REMODELING TRAINING MANUAL

• ASSIGNING SAME DAY WORK ORDERS TO TECHNICHIANS

• ROUTING WORK ORDERS FOR NEXT DAY COMPLETION

• TRAINING NEW DISPATCHERS

• SELECTED FOR TEAM LEADERSHIP PROGRAM

• RECOGNIZED FOR THE CHARACTER TRAIT OF SOWING FOR EXCEPTIONAL

SERVICE

• NUMEROUS COMENDATIONS FOR TEAM BUILDING AND BOOSTING MORAL

REFERENCES AVAILABLE UPON REQUEST

ALICIA SCHEIDEGER

603 SOUTH MAIN STREET, SHAMROCK, TX 79079

806-***-**** *************@*****.***

INSURANCE AGENT / TELEMARKETER JAN

2009-APR 2011

PCCW/INFLUENT

• TELEMARKETING FOR COMPANIES SUCH AS US BANK, BANK OF AMERICA AND

BALBOA INSURANCE

OTHER SKILLS

MICROSOFT OFFICE, MULTI LINE PHONE SYSTEM

REFERENCES AVAILABLE UPON REQUEST

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