Customer Service Insurance

John Aulicino, CPIA

** ***** ****** ● Bethpage, New York 11714

Phone: 516-***-**** ● Email: **********@*******.***

PROFESSIONAL SUMMARY

Top performing insurance producer with extensive success selling commercial, health, and life insurance solutions

to consumer and commercial clients who delivers exceptional customer service and value to clients while

contributing significant revenue and profits.

PROFESSIONAL EXPERIENCE

2013 to present BFA Of NY, Inc. / Pinkham Agency, Inc. (Top Producer Wholesale Insurance solution

Services)

Responsibilities include wholesale products/service sales to retail brokers.

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Training new clients for on line quoting system.

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Provide marketing intelligence to retail brokers to help expand their market

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penetration.

Contracted with over 300 retail brokers in Brooklyn territory in less than 1 year.

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2010 to 2013 OLYMPIC COVERAGE CORP., Astoria, NY

VP Operations. All duties of day to day operation.

2008 to 2010 WELLS FARGO INSURANCE SERVICE OF NEW YORK, INC., New York, NY

Sales Executive/Insurance Producer

• Focused on mid market property and casualty commercial and employee benefit accounts.

• Established long term relationships with new accounts in pharmaceutical companies, Nurses Union,

and hospitals.

• Marketed to the not for profit industry.

• Used Salesforce.com to track pipeline of prospects by adhering to department operations and

providing timely and accurate data to be monitored.

• Identified through personal research prospects that met Wells Fargo's client profile.

• Engaged the appropriate industry group (banking clients) for target markets.

• Became active member of various trade associations to network towards center of influence.

• Gathered internal and external information on prospects to be sent to marketing department for

quoting.

• Used Advisen as a resource for prospect data.

• Successfully submitted over $9 million in premiums.

• RFP in the health industry proposed voluntary benefit account to multiple hospital account in NY.

• Closed on $250.000. in revenue.

2006 to 2007 BROWN & BROWN, Garden City, NY

Insurance Producer

• Focused on mid market property and casualty commercial and employee benefit accounts.

• Pursed parking garage and real estate accounts and wrote $175.000 in revenue.

• Targeted employee benefits accounts with 250 plus employee's.

• Identified new opportunities through lost and non renewed accounts of Brown & Brown.

2003 to 2006 HERBERT L. JAMISON & CO. LLC, New York, NY

Senior Account Representative/ Insurance Producer

• Focused on mid market commercial and benefit accounts submitting over $9,000,000 in premiums.

• Arranged contract agreement with new carrier for pharmacy program.

• Prospected for account revenue size of $25,000 to 250,000.

• Submitted accounts using self insured TBA in the elevator industry.

1999 to 2003 STERLING & STERLING, Woodbury, NY

Insurance Producer

• Commercial, health, auto, and life sales; responsible for writing over 200 retail pharmacies

policies.

• Provided package and umbrella policies for professional liability, workers compensation, and

commercial auto.

• Generated over $275,000 in new revenue from pharmacies, and secured relationships with two

pharmacy associations.

• Directed work assignments for marketing and customer service representations.

1989 to 1999 M & R MARCUS CO. INC., East Meadow, NY

Insurance Producer

• Commercial and Personal Lines Sales.

• Focus on agency industry target of the food industry.

• Distribution, restaurants, and manufacturing.

1977 to 1989 PRUDENTIAL INSURANCE CO., Massapequa, NY

Insurance Agent

• Winner of Regional Business Conference Award for five consecutive years.

• Focused on personal lines: Life, Health, IRS’s, Umbrella, Auto & Homeowners.

• Utilized life insurance as vehicle for survivor option in retirement plans.

CERTIFICATIONS

NEW YORK STATE PROPERTY AND CASUALTY LICENSE

NEW YORK STATE LIFE AND HEALTH LICENSE

NEW YORK STATE NOTARY PUBLIC

CPIA, 2004

Volunteerism Actively involved in The ManKind Project. The Buddy Mentoring program.

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