Management Project

Sridhar Munaga

*************@*****.***

Vice president-Executive & Global head of Quality & Product

Management, Office of the CIO

Summary:

. Over 15 years of Quality & Product Management Experience on various

levels of Software Development Life Cycle with expertise in Financial

Products.

. Over 8 years of experience in a Leadership role in driving company

towards continuous product and service quality by implementing process

controls, data analysis, directing and supervising vendor-supported

products maintaining effective compliance and corrective action

procedures.

. Spearheading the firm's QA departments, responsible for recruiting,

hiring and training staff, directing employees in matters of quality

and inspection, writing reports, surveys and quality audits for

management and helping businesses remain productive and profitable by

implementing and monitoring programs that ensure continuous quality.

. Continuously exceeding performance reviews by reaching IT & quality

assurance department's financial objectives by estimating requirements

accurately, preparing annual budgets, estimating expenses, defining

strategy, analyzing variances and initiating corrective actions.

. Strong hands on experience with technology tools like Win Runner,

Quick Test Pro, Rational Suite, Load Runner, and MQC/Test Director and

several other open source tools.

. Expertise in negotiating and implementing a document driven approach

across all teams involved in SDLC. QA specific being IT Test Plans, IT

Strategies, Test Scenarios, Test Scripts, Traceability matrix,

Reporting documents, Metrics etc.

. Experience in various technologies and languages such as J2EE, .NET,

Visual Basic, C#, C++, Java and ASP.

. Extensive experience in different software models and methodologies

like Agile, Spiral, Iterative, Rapid Application development,

waterfall, V-shaped, code and fix, Extreme Programming(Xp)

. Experience managing global teams' onshore-offshore model.

. Extensive experience in quickly identifying and implementing

frameworks for Automation across multiple applications thereby

decreasing effort and cost of manual testing. Expertise in Mercury

Products (Win Runner, Quick Test Pro, Performance Center, Load Runner,

Quality Center/Test Director) and Rational Suite

. Hands on experience partnering with development, business, and PMO

teams and thus help maintain a healthy environment which helps reach a

common goal.

. Hands on experience Interviewing, Hiring, Mentoring and training

staff, setting up realistic goals and expectations and helping the

team achieve and exceed expectations.

. Visionary in identifying emerging technologies which can be integrated

within the current framework or initiating effective implementation

through corrective actions.

Skills:

Testing Tools Quick Test Pro, Win Runner, Performance Center / Load

Runner, Team Track, Test Director, Rational Administrator,

Rational RequisitePro, Rational Test Manager, Rational

Robot, Rational Clear Quest, PVCS Tracker, Silk Test,

FogBugz, Bugzilla, Deskzilla, Testopia

Test Scripting TSL, VB Script, SQA Basic, 4Test

Languages Visual Basic, C#, C, C++, JAVA, SQL, PL-SQL

Web Technologies HTML, XML, JavaScript, VBScript, JSP, .Net, Cognos

Web Servers Tomcat, Apache, IIS, Web logic, Webspere

Tools Visual Studio .NET, J2EE, JDK, Visual Studio, MS SharePoint,

Dreamweaver, Siebel Actuate Reports, MS Office 2000

CRM Siebel

RDBMS MS SQL Server, Oracle, MS Access, DB2

O/S Windows NT 4.0/XP/2000/ME/95/98, UNIX

Professional Experience

JP Morgan Chase, NY

FEBRUARY 2009- FEBRUARY 2012

Sr Director WSS-Treasury Services

JPMorgan Worldwide Securities Services (WSS) is a global leader in

providing innovative products and services to the world's largest

institutional investors and debt and equity issuers. The core products

include Custody and Securities Services through our Securities Company;

Fund Accounting and Administration for Pensions, Mutual Funds, Private

Equity and Hedge Funds through our Funds Services group; and Securities

Lending, Clearance and Collateral Management supported by Financing and

Markets Products (FMP).

. Owned Development and Maintenance of BDAS (Broker Dealer Automation

system), a mainframe system which controls the Loan Processing and

Collateral Management of the entire TirParty Loan business

. Managed team of 20+ Dev & QA resources

. Owned GCH (Global Collateral Hub), front end portal for all the

applications which use BDAS.

. Performed Backend testing for MIS(Mitigation integrates system) which

is

. Worked on IC (Investor Confirms), ICMS (Investor Cash Management

Systems)

. Tested Dealer Link through MQ messaging, swift channel, bulk uploads

. Tested on fixed income Collaterals like Bonds, MBS (Mortgage backed

securities),Treasuries, bills, cdo's to run the collateral engine from

Loan initiation to reversal.

Director PCWS-Investment Bank

The Private Client Workstation (PCWS) program will replace the current CISC

(Chase Investor Services Corp) and Washington Mutual Vendor-Based Trade

Clearance Platform with an In-House developed Clearance solution. The PCWS

program involves resources and technology from across the JPMorgan

Investment Bank, Corporate Technology and Retail operations, and is one of

the largest investment projects currently run in the firm. The PCWS program

provides the firm significant savings each year.

. Owned quality management for 3 huge applications. Morcom Groupings,

Client Entitlement Data and Portfolio Accounts. These new applications

developed from scratch. These applications were consumed by over

10,000 clients. Reached a quality of 97% and only 2 production tickets

(P1S3).

. Managed group of 16 QA testers of which 4 of them worked from offshore

location.

. Responsible for MORCOM Groupings business portal project, goal is to

provide a groupings function within the MORCOM portal that can be

utilized by Internal (JPMorgan Employees) and External (Broker Dealer

Services clients and other third parties) users.

. Facilitated in the conversion process of Fidelity's National Financial

Services (NFS) business to in-source Chase Investment Services

clearing business. Over 1.6 million accounts and 6 million positions

will be processed through the J.P. Morgan Clearing Corp using the

strategically upgraded Broker Dealer Services MORCOM Platform. The

product will be used by over 5,000 internal users (Financial Advisors

and Middle Office) and over 250,000 external users.

. Provided QA support for the new broker workstation which is a trading

and clearing platform providing front-to back trading for almost every

product and operational workflow, and can be customized to accommodate

both internal and external retail clients.

. Worked on leading-edge Adobe Flex technology, MORCOM's agile and

intuitive navigation and controls testing comprising of all the

advanced brokerage, operations, and reporting tools which provide

detailed account information, reporting, trading, risk analytics,

investment planning, and asset allocation

. Create, view and manage client accounts and account information,

seamlessly trade within client accounts and obtain trade status

generate, use, and archive reports, statements and documentation that

help manage transfer money and securities

. Also owned the cross impact application testing for all the impacted

applications portfolio, option trading, breakpoints, allocations,

global search, client summary, multiorder, & accounts.

. Responsible for leading and hands on testing of customization using

workflows and entity modification project for the Broker Dealer

Services (BDS) area.

. Ensured that all current features are available to post-integration,

the project proposes an upgrade to all h-Bear applications, MORCOM

Portal Checker, Report Writer and Portfolio (Enhanced) Reports

. Worked on enhancements to Client Statements which is to include a

Realized Gain (Loss) Summary (RGLS) section, a Realized Gain (Loss)

details (RGLD) section and a Realized Gain (Loss) on Transactions

(RGLT) enhancement to client statements.

. Worked on front end screen that would allow the Admin (in JPMCC

Operations) to determine the Broker-dealer clients who are entitled to

receive the new features being offered by Client Statements

enhancement. Worked on pilot batch execution, activity tracking, and

data management with check links and routines.

. Tested client portfolio reports containing details of the activity in

their accounts and the balances therein.

. Tested FX Derivatives, forward, fixed income and option sales

. Identify and provide the wash-sale calculations, short sales and the

cost basis required to determine the realized gain (loss) Used HP

Mercury Quality Center 9.2 as a full test management tool.

. Developed detailed test plans and test cases/scripts based on business

requirements, use cases, and functional specifications.

. Performed test execution using Quality Center.

. Performed heavy data extraction, massage and recon from source data

stores (Oracle, DB2, and Sybase) through Mainframe backend.

. Prepared test data / files for business data validation.

. Performed defect management using HP Mercury Quality Center 9.2

. SME on financial, brokerage and trading applications.

. Tested on both client server and web based applications.

. Demonstrated strong time management skills, ability to multi-task &

handle multiple project assignments & prioritize work.

. Worked on Integrating of the Client Statement link which will take

users to the new Client Statement page in the MORCOM portal

. Tested The Account Profile link will take users to the existing Client

Profile page, tested all the screens and validating the data from the

back end systems.

. Test Portfolio Accounts applications which has Accounts linked to

Trades, Holdings, Balances, Income, Journal links which will take

users to their default/preferred page consolidated in a report

. Tested the View Group Profile, Edit Group and Group List links will

take users to the respective pages defined in Groupings project

. Tested Entitlements for all Broker Dealers (BD), Investment Advisor

(IA) users.

. Tested the data feeds coming from various upstream applications

flowing to the downstream systems, data sync for Intraday Real time

and End of day files.

. Built automation framework and Leaded the UAT cycle for the portal

separation phase 1 and phase 1A.

. Owned regression and automation of the framework, used QTP 9.2 for

test automation and Load Runner for performance testing of the

application as per the SLA.

. Run batch jobs on Autosys.

. Written and executed SQL queries on Relational Databases to check for

data integrity and correctness across multiple data sources oracle,

Sybase and DB2.

Environment: HP Mercury Quality Center 9.2, MSSQL SQL plus, UnixUtils

2001.11.11, Microsoft Project, Microsoft Dynamics CRM 3.0, MS Office,

Oracle client 7.3.4, DBArtisan 7.0.1, Sybase 12.5, DB2 Admin Client 8.1,

SUSE Linux, Java2 RTE 1.4.2.

SUMITOMO MITSUI TRUST BANK (U. S. A.), NJ

FEBRUARY 2012- Present

Global Head of Quality Management / VP, Office of the CIO

Global head of Software Quality Assurance Organization working in a Senior

Leadership role reporting to Information technology (IT) head (CIO), I

was responsible for IT operations of SMTB's (Sumitomo Mitsui Trust Bank)

150 plus software products, which included internet, intranet and vendor

based applications.

Within a period of one year I was able to achieve an overall savings of

$1,750,000 by introducing automated frameworks for all the in-house

applications, renegotiating vendor contracts, and by organized execution of

strategy thus reducing the effort almost by 50% and also ensured that the

existing systems functioned to work as expected and that development

project requirements have been met.

Under the OCIO performed IT management tasks delegated by the CIO, created

solid IT governance processes with a vision of repeatable IT processes,

clear lines of project accountability and consistent communication of

standards. Set a goal, a vision, a direction, and motivating and inspiring

environment.

As the director at the OCIO (Office of the CIO) had core responsibilities

of vendor management, communications, infrastructure, project management

and new technology decision making.

The improved communication at the higher levels allowed the executive

leadership to view technology as an investment

Although a Quality Assurance head while being under the umbrella of Senior

Management had horizontal responsibilities for Production Support, Vendor

Management, Information Security, Network Management and Release

Management. By setting up standards in these departments I was able to

achieve a drop of 35% fewer production incidents and by setting up a

release policies and procedures regularized changes funneling into other

environments decreased release managers time by over 50%. By introducing

new open source server monitoring tools like OPENNMS, Splunk, and ObserveIT

was able to cut down turnaround time of incidents/issues by 80%.

After initiating a reorg, managed team of 30 + highly skilled

professionals, comprising of Directors, Managers, Sr & Jr Analyst's, BA's

consisting of on-shore and off-shore resources, dotted line indirect

reports from IT Production support, network support, security services,

release and configuration management departments. And ~70 consulting

resources. Some of the projects managed are listed below.

. Tax Reclaim &Income Office---Managing a team of 10 dedicated resources

was able to achieve successful architectural changes with no incidents

reported in Production. Responsible for the QA of domestic tax

reporting workflow for the Income and Tax Collection department by

leveraging the existing TRACR framework for 1042-S tax reporting. The

product TRACR- tax reporting application goal is to achieve an

accurate, efficient and cost effective domestic tax reporting method

thereby reducing existing manual processes and the risk for potential

errors.

. Securities Lending Office---Introduced orthogonal array/pairwise test

input techniques thus reducing the overall time for test execution.

Responsible for enhancing LAVA (Securities lending and loan adjustment

platform) in order to provide functionality for a bulk interest rate

adjustment, reallocation of equity shares, re-booking loans when

changes occur in key fields like securities, broker, finder, etc., and

adjust the quantity of equity shares due to a corporate actions.

. Settlement reporting &Middle Office---Responsible for testing the

Lending Daily Limit and Triparty Report in MO 'Better application to

fulfill the firm's risk management, regulatory, and customer

requirements, this is to provide reporting services relating to the

Bank's Indemnification of Client Lending. As part of the Bank's

Indemnification of Client Lending, additional accounts will be

classified as indemnified. One of the various key projects for QA is

to test the modified Lending Daily Limit Report which details account

usage for indemnified and non-indemnified accounts.

. Global Custodian & Corporate Actions Office---Tested the enhancement

to BaNCS (TCS-Corporate Actions) application which was originally

built to handle reconciliation between loan positions and corporate

actions so to automatically generate dividend claims. Subsequently it

was also used to handle complex income such as Australia, where for a

single payment 3-6 different rates and rounding rules have to be

applied - a level of complexity that could not be handled by Global

Plus (SunGuard Application).

. Holdings, Positions & Balances for Security Lending Office ---Worked

on Global Custody, securities processing, international banking,

securities lending, and corporate actions processing.

. Foreign Exchange Department-Helped the Treasury and the FX desk---

overcome the limitation of creating internal and external tickets

manually and inputting FX trade information for regular FX

functionality (MTM, position keeping etc.) and interface with SWIFT in

message formatting capability through FxBlotter application.

. FX Back Office and Settlements---Fully automated the support of the FX

and BackOffice activities with minimum manual intervention. The

elimination of this process by creating FX Blotter System helped in

achieving higher operational efficiency for the Bank. The new system

provided functions to generate ticket, calculate P/L based on spreads

and workflow for ticket approval.

. Client Relationship, Business planning and promotion Office--- The web

portal rebranding project will cater to Users running Adhoc reports,

Scheduled reports, automated delivery with ability to run reports in

different formats.

. Account Management & Fee Management- --Streamlined various

enhancements related to General Ledger and custody administration

achieving 100% success rate on producing deliverables.

. Set priorities and allocated resources as necessary, and directed

staff toward test-cycle delivery.

. Followed appropriate System Development Life Cycle procedures. Worked

with business users to establish appropriate measures for mitigating

risk of production changes.

. Planed and tracked project tasks. Reported on project status and

projections.

. Revamped the old architecture of the systems and guided the build of

the newer systems by embracing new technology concepts (P2V,

virtualization, Clustering), faster infrastructure, better resilience,

testing, use of open source software helped getting better working

products with lesser overall maintenance costs.

. Suggested and created processes and procedures to make the group more

streamlined and efficient in all the following areas:

o Analyze and document existing production systems functions.

o Automated testing scripts to facilitate efficient test

turnarounds.

o Prepare regression test plans for existing production systems.

Writes and execute regression tests to ensure continued

operation of production systems.

. Prepared acceptance test plans for new development, maintenance and

enhancement efforts, including in-house development and vendor

development, to ensure that project objectives have been met, and that

new software functions according to specifications.

. Maintained the system regression test facility for testing of new

releases of in-house and vendor software, and assists in

planning/scheduling of environment use.

Environment: Bugzilla 4.0, Deskzilla 4.0, OTRS 4.0, SQL server 2000, 2005,

2008,2010 MSSQL SQL plus, Oracle 11G, .Net, SUSE Linux, Cognos 10.21.0,

weblogic 10.35.1, OpenNMS, ObserveIT, .IIS 7.0, 7.5, Jboss, SI, NAP.

TD AmeritradE, NJ

August 2008-February 2009

Quality Assurance Manager/AVP

The PMO group (Project Management Organization) needed to implement a new

Market Data Simulator tool (MDS) that will be used to record and

generate/simulate market data to generate reports and integrate with TDAM

Testing and QA teams. This required a more flexible solution / alternative

to the Port Reader/Writer and Exchange recorder solutions currently in use.

The simulator will generate raw market data in the precise format and

protocol as that used by the exchanges. Additionally, the simulator will

provide the functionality of a TDA "publisher" (equities, funds and news)

and "decoder" (options), to facilitate propagating market data to TDA

applications in TDA format. TDAM requires a true simulator that sits

outside their environment and is capable of feeding any market data

application capable of receiving these feeds; with the added value of

generating propriety data formats.

. Worked on Market data feeds from various exchanges (NASDAQ, SIAC,

COMSTOCK, OPRA, and CBS Market Watch).

. Managing testing deliverable phase for enterprise-wide projects.

. Working with both technical and business members of the team, and

acting as a Project Manager of testing efforts.

. Working across multiple lines of business to manage efforts and

stakeholder expectations.

. Handling escalated testing issues, regarding new application releases

and project timelines.

. Leading and coordinating multiple system test processes and team

members through all project test cycles.

. Ensuring process meets all criteria for successful testing and launch

of test strategies, test plans, environments, timeline, and

methodology.

. Coordinating with Vendors and multiple LOBS' to ensure all System and

UAT testing components are tied together (e.g. end to end testing,

regression testing, and negative testing) before full sign-off and

implementation.

. Pro-actively identifying and tracking cross-functional issues, risks

and defects and coordinated/facilitated their resolution across

Vendor's and LOB's.

. Facilitating testing and testing related communications across LOBs.

. Ensuring team leads and members follow a consistent methodology for

testing and deployment.

. Creating a Master Test Plan.

. Creating Business use cases, test cases, UAT documents.

. Executing SQL queries to check right messages are being recorded and

to recon it with playback files.

. Parsing of large chunks of data transported in flat files to test for

data quality, integrity and correctness.

. Working on Linux machines to check the recorder and playback

functionality

. Performing stress test and performance testing to test if the

application was working on huge data sets.

. Performing Back end testing -Built SQL queries to test conciliation

breaks using Oracle SQL Developer, TOAD.

. Building automation scripts in MQC for reporting and defect tracking

purposes.

. Creating Xml's for configurations to run on any platforms.

. Keeping an eye on the big picture while effectively analyzing details.

. Working in Agile methodology of SDLC.

. Checking data quality and parsing of raw data into tables.

. Performance script scheduled testing of HVTP (Heavy volume transaction

processing) system.

. Performing Regression testing of the Recorder, Exchange, Playback

modules.

. Performing End to End testing of the whole system.

Environment: SUSE Linux, DBArtisan/SQL Developer, Beyond Compare (Scooter

software), Java & C++, Sun Studio12, Rational Rose, Microsoft Project,

Lotus Notes, MS Access, MS Office.

Barcalys wealth /Lehman Brothers, NY

January 2008 - August 2008

Senior Test Manager/AVP

Investment Management Division initiative of Wealth Management Reporting

(WMR) project objective is to provide Relationship Managers (Investment

Representatives, Wealth Managers, Portfolio Advisors, Trust Administrators)

with the ability to generate Wealth Management reports for their High-Net

Worth Individual (HNWI) clients that consolidate client investments and

summarize them in a manner consistent with the current IMD Wealth

Management offerings, including comprehensive Performance Reporting and

multi-portfolio/multi-entity views.

. Develop Wealth Management Reporting: consolidation of multiple

accounts/investments into a single portfolio report with multi-

strategy asset allocation and performance reporting versus benchmarks

. Develop Family Office Style Reporting: consolidation of multiple

portfolios, reporting by legal entities, aggregation of held away

investments, highly customized "platinum" reporting

. Analyzed applications and created Master Test Plan. Built and executed

test cases to validate user requirements and exercise all system

functions.

. Promoted data consistency and data quality.

. Back end testing -Built SQL queries to test conciliation breaks using

DB ARTISAN 8.1.1 Embarcadero.

. Built automation scripts in MQC (Mercury Quality Center, JIRA) for

reporting and defect tracking purposes.

. Written test condition, test cases, test plan documents for each

component tested and certified by Data Consolidation QC

. Worked on gathering the requirements from business and put together a

BRD, FSD document for QC knowledge transfer/sharing

. Worked on Microsoft project for scheduling and time tracking of

different tasks.

. Performed team lead functions on all the integration projects for the

WMR data consolidation initiative.

. Built a regression test bed

. Created Master Test Plan. Built and executed test cases to validate

user requirements and exercise all system functions.

Environment: Quality Center Suite 9.0, QTP Siebel 8.0, Oracle 9i SQL plus,

UnixUtils 2001.11.11, rogue wave xml object link 1.2, clear vision

Lehman Brothers/Neuberger Berman, NJ

July 2007 - December 2007

Senior Test Manager/AVP

The Investment Management Division's IMD-DIA (Data & Information

Architecture) initiative establishes a framework for consolidating,

integrating, and delivering data across the division on a consistent basis.

An incremental growth of applications resulting from organizational

combinations between Neuberger Berman, Lehman Brothers and Lincoln Capital

(et al) has created several data challenges.

. Created centralized view and organization of IMD's data

. Built a regression test bed for assigned projects utilizing advanced

scripting methods and performed the appropriate load/stress testing.

Assisted in the user acceptance test (UAT) process to support the end

users, to ensure that the project development managers are following

guidelines and to ensure that proper testing environments are in place

for test case execution.

. Created and Maintained qualitative metrics in order to improve test

coverage, determine application stability and reliability, and enhance

QC team's effectiveness.

. Worked on complex SQL queries to test data consistency and data

quality across several databases in order to determine the accuracy of

the data after the data was integrated in one common repository coming

from different source systems of Lehman systems and Neuberger Systems

. Analyzed applications and created Master Test Plan. Built and executed

test cases to validate user requirements and exercise all system

functions.

. Promoted data consistency and data quality

. Provided a foundation for IMD's future informational needs - 'Build to

Grow'

. Leveraged Lehman standard technology investments and infrastructure

. Discovered integration and quality improvement opportunities

. Increased productivity, minimized future maintenance and enhancements

effort

. Segregated the data layer from application layer thereby increasing

productivity and decreasing downtime for key application outages.

Environment: Quality Center Suite 9.0, QTP Siebel 8.0, Oracle 9i SQL plus,

UnixUtils 2001.11.11, rogue wave xml object link 1.2, clear vision

Lucent Technologies/Alcatel, Berkley Heights, NJ

January 2006 - June 2007

QA Manager

Worked on "SAP archiving", which is a sales system specifically designed

for high performance pricing and transaction processing.

. Provided Program/Project managers with a high-level estimation of

Testing Level of Effort, to include test planning, test environment

setup, test data, test execution, and test analysis.

. Analyzed Business and System requirements and extensively collaborated

with Business Analysts, Project manager, UAT resources to develop a

high level Master test Plan

. Designed and developed a Master Test Plan and Release Specific

Addendums or Individual test plans for different areas

. Identified test environment needs and coordinated with

Infrastructure/Configuration teams to create an Integration Test

Environment that exactly mirrored Production

. Created project users and created project fields using Quality Center

. Created test plan and detailed test cases using Quality Center

. Developed and executed test cases and verified actual results with

expected results.

. Defined test sets and scheduled test runs using Quality Center

. Used Quality Center for defect management- adding defect, tracing

changes and sending defect e-mail messages.

. Tracked changes made to the requirements, tests and defects using

Quality Center

. Analyzed testing process by creating reports and graphs

. Edited the Quick Test Pro scripts through the expert view, by adding

conditional statements, loops and other user-defined functions.

. Created text output, check points and added objects to the object

repository for coding purposes through active screen.

. Used the Data Table library extensively for creating data-driven tests

by reading data and writing data to the excel sheet.

. Programmed VBScript libraries for generating HTML reports, handling

file operations and manipulating strings.

. Edited the test object's properties by writing regular expressions to

handle the dynamic properties of the test objects.

. Used quick test command line launcher to kick off quick test scripts

through a batch file for unattended testing.

. Worked with the document object model to write libraries for emailing

through the Outlook express mail client after the script execution.

. Developed and executed UNIX shell scripts for scheduling jobs

. Involved in database testing by writing SQL queries and making

validation for the result tables based on the expected values on

database

. Performed Load and Performance testing using Load Runner

. Responsible for conducting Stress and Stability testing for the

identified business processes

. Involved in setting-up the monitors and controller for protocols like

HTTP for performance testing and analyzed the performance result.

. Created scripts that randomized test data and parsed responses for

Session ID information in order to dynamically update virtual user

scripts while running load tests

. Used Ramp-up and Ramp-down features provided in Load Runner to

initiate virtual user actions at specified time intervals to emulate

the real world scenarios

. Coordinated with team in defect validation and assisted development

team in recreating defects.

. Involved in recording and closing bugs through out the test life

cycle.

. Maintained Test Matrix for latest test results information.

Environment: Quick Test Pro, Load Runner, .Net, Quality Center, Siebel

Actuate Reports, Web Sphere, XML, XSLT, MS Visio, MS Office,

Oracle UNIX (Solaris), Windows XP

Metavante, Allen Town, PA

Metavante-Online Bill Payment

November 2004 - December 2005

Senior QA Engineer- Consultant

Online Bill Payment enables users to make payments from their checking

accounts to any payee, regardless of kind of payment, whether payments are

electronic or paper-based. Payment solution enables financial institution

customers to pay bills using a variety of devices including personal

computers and wireless applications.

Worked on testing various modules of the application like Payee Management,

Payments, and OFX (Open Financial Exchange) Server Certification

. Responsible for setting up the test environment

. Led and managed the testing effort for the AUT and delivered a bug-

free product against an aggressive timeline

. Developed QA Test Plan from technical specifications and requirements

for this project which deals mainly with two areas i.e. presentation

tool, integrated genesis selling tool.

. Carried out Regression testing by coding automated test scripts using

Win Runner.

. Facilitated meetings between Business and Test team to get Test Plan

approvals, resolve issues etc.

. Guided a team of three testers for completing the testing phase of the

projects.

. Created Test Cases and Test Scripts for different application modules

. Executed test cases manually to check GUI and Functional features of

the AUT, compared and analyzed actual with expected results and

reported all deviations to the appropriate individual(s) for

resolution using Quality Center / TestDirector

. Used extensively SQL queries to test the database for Back-end

Testing.

. Close interaction with designers and software developers to understand

application functionality and navigational flow

. Analyzed business requirements and functional design documents to

prepare master test plan to define objective, scope and strategy of

the project.

. Followed the Software Development Life Cycle in all stages of the

project

. Created the strategy document that defines the test environment,

phases of testing, entrance and exit criteria into different phases of

testing and resources required conducting the effort

. Configured Quality Center / TestDirector to automatically notify

members via e-mail each time changes are made to specified defect

fields.

. Used Quality Center to create a report in Microsoft Word document

containing a project's requirements, planning, test list, test

execution, and defect tracking data.

. Prepared test data for positive and negative test scenarios for

Functional Testing as documented in the test plan.

. Run jobs in the batch mode using Unix Shell scripting

. Executed Unix shell scripts to analyze log files and reports

. Created data driven tests using actual user data such as Login,

Personal Information etc

. Performed defect reporting and Tracking using Quality Center

. Managed Application Source Code using Visual Source Safe.

Environment: Win Runner, TestDirector, Load Runner, HTML, JavaScript, Java,

JSP, Siebel Actuate Reports, PowerPoint, Weblogic Server,

Oracle, Windows XP, UNIX

Hawaii Telecom, Las Vegas, NV (Bearing point)

December 2003 - October 2004

Sr.QA Consultant- Consultant

The Carlyle Group (Hawaii Telecom/Verizon Telecom) is one of the world's

largest private equity firms, with more than $30.9 billion under

management. With 32 funds across four investment disciplines (buyouts,

venture capital, real estate and leveraged finance), Carlyle combines

global vision with local insight, relying on a top flight team of more than

300 investment professionals operating out of offices in 14 countries to

uncover superior opportunities in North America, Europe and Asia.

. Analyzed business requirements from Black Box testing perspective,

business process and system architecture/design.

. Developed Test Strategy and Test Plans to ensure that test cases

reflect user needs for the functional, User Interface, Performance,

Usability and Security requirements.

. Developed manual test cases for Positive, Negative, Functional and

Performance testing.

. Followed software testing methodologies and plans to ensure software

product quality.

. Prepared Test Data for system testing as per the specifications

. Executed Manual Test cases using TestDirector

. Conducted navigational testing for the web links using Quick Test Pro

to identify defects such as broken links, permanently moved pages

. Prepared test scripts using Quick Test Pro with checkpoints using

regular expressions for checking web pages, web objects, images, texts

and tables

. Developed test data to meet requirements.

. Enhanced VB scripts with programming by adding methods, conditional

statements, and comments to the test and sending messages to test

results

. Created data driven test scripts to test the application with

different sets of input data using Quick Test Pro

. Created Data Driven Tests to validate the same scenario with different

test data.

. Involved in setting the environment identified the monitors and

performed Load/Stress testing of watch list module using Controller.

. Performed Integration testing for all the modules of the application.

. Responsible for creating both Manual and Goal oriented scenarios using

the Controller and analyzed the results using the Analysis Tool.

. Performed database testing using SQL queries by using Left, Right

Joins & conditional Queries, for the test database used to identify

the anonymous users of the application.

. Used extensively SQL queries/Unix shell scripts for data verification

and backend testing.

. Documented the Daily Defects Status with the help of Test Metrics

. Identified defects were reported using TestDirector

. Participated in Walkthrough's and Technical Reviews all through the

testing phase.

Environment: Quick Test Pro, TestDirector, Load Runner, Java Script,

Servlets, J2EE, EJB, Mainframe, XML, HTML, Oracle, DB2, Windows

2000, UNIX

Charter One Bank, Las Vegas, NV

QA Analyst

December 1999- November 2003- Consultant

Charter One Bank is one of the major financial service providers in Ohio

with on-line account credit decision, on line retail deposits. Charter One

Bank has developed online credit decision application, which enables the

customers to open checking Account and applies for various loans online

through the website.

. Analyzed the business requirements document (BRD), created the test

plan and prepared detailed test cases for the AUT

. Executed test cases manually to check for the GUI and functionality

features of the AUT application.

. Managed project requirement and traceability using Test Director

. Tested the application for Broken Links to ensure proper navigation

. Conducted cross-browser testing with IE and Netscape

. Automated test scripts for functionality and regression testing using

WINRUNNER

. Developed Base line TSL scripts for testing the future releases of the

application using Win runner.

. Created user defined functions to enhance the maintainability of

scripts.

. Developed test procedures and used various checkpoints.

. Designed & Developed mortgage system used to originate and underwrite

loans, pull and review credit reports, and create user accounts in

order to service brokers, loan offices, account executives and

investors worldwide, as well as provide training, data and services to

end users.

Education: Master's in Computer Science, East Stroudsburg University of

Pennsylvania.

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