Customer Service Manager

Nadine Grant

San Antonio, TX *****

***************@*****.*** - 210-***-****

To obtain a position within an innovational company that will allow me to grow and advance, to use and advance

my current skills and knowledge.

WORK EXPERIENCE

Cashier/Customer Service

Dollar Tree - Lake City, GA - September 2013 to Present

Responsibilities

Cashier,recovery,sales

Accomplishments

Obtained experience as cashier and trained for Asst. Manager responsibilities,cash handling,recovery,setting

displays,pricing items,opening and closing.

Skills Used

10-key, cash register

Case Mgmt. Consultant

Delanore Kemper & Associates - Atlanta, GA - 2011 to 2012

Manage all front and back end collections totaling 75 thousand accounts

• Bankcard, pay-day loans, collections, and telecommunications

• Contract negotiations

• Performance improvement planning

• Annual business plan

• Implements strategies

Cake Decorator

Kroger Company - Tucker, GA - 2007 to 2008

Take cake orders

• Preparing a variety of desserts and baked goods

• Design and decorate cakes

• Stock inventory

• Price labeling products

Direct Care-Assistant, II

Heinzerling Foundation - Columbus, OH - 2004 to 2005

Insert G-tube feedings

• Provide personal hygiene care to patients

• Apply therapeutic splints

• Hoyer lifting patients

• Record behavioral and accidents reports in patients charts

EDUCATION

Associates in Medical Assistant > pending

Gwinnett College - Lilburn, GA

2009 to 2010

Diploma

Sr. High School - Bristol, PA

1980

Associates

Lower Bucks Technical College - Fairless Hills, PA

1980

ADDITIONAL INFORMATION

Computer Skills:

• Internet

• Microsoft Office

• Excel

• PowerPoint

• Outlook

• Windows Vista

• EZ Soft

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