Customer Service Data Entry

S tephen Jackson

*.**********@*****.***

832-***-****

EXPER IENCE

Office Team

H ouston, TX May 2014 –

A / R Agent temporary assignment-Rig Runners

J anuary 2015

• Set up new filing system for 2014 Accounts Receivable - approximately 800

documents

• Cleaned up 2013 Accounts Receivable f iles - approximately 3,000 documents

• Verified 500 customer addresses via US Postal Service website and corrected the

computer system files to reflect any changes

• Assisted Credit & Collections by fulfilling customer requests for invoices and

supporting documents to expedite payments

• Provided support on various projects and ini tiatives as requested by Controller

Burnett Specialists Houston, TX February 2014 – April 2014

Data Specialist t emporary assignment- Ho rizon Outreach

• Entered client data into excel spreadsheets

• Called clients to get an update on how they were progressing towards their goals

t hey set, when they initially signed up with Horizon Outreach

• Called potential clients to have them sign up with the program

• Went to outreach events to sign up potential clients and volunteers for the company

• Made participation packets for future clients

• Entered case notes from weekly calls or walk ins into the database

• Set-up meeting rooms for events

• Broke- down meeting rooms after event was over

• Called potential partners to t ry and set up partnerships with Horizon Outreach

• Made supply list for office materials

• Print, Copy, fax, email documents

• Organize office document such as case files and sign in folders

• Covered front receptionist position during lunch breaks or for the day if they called

off work

A lliance Supply Management Humble, Texas March 2013-August 2013

A dministrative Support

• Entered Ship Documents into MSS system

• Filed data away into filing cabinet

• Audited data entry

• Quoted prices to ships for the materials requested

E xpeditors I nternational Humble, Texas June 2012-January 2013

F reight Data Entry Clerk

• Filing, opening and sorting mail, photocopying and assisting Freight Team with

daily tasks

• Enter data to include Shipping, packing lists and commercial invoices

• Examined ship manifest and bills of lading prior to releasing cargo from ship

• Audited and scanned Shipping documents

H e rtz Houston, Texas J une 2010 – Ma rch 2012

T ransporter

• Transported vehicles safely within the airport and off airport locations

• Provided outstanding customer service by maintaining a courteous and professional

behavior and appearance

• Followed all company safety policies and procedures and protect company assets

H EB Grocery Store A tascocita, Texas August 2007 – June 2010

Seafood Clerk

• Ensured the seafood cases were maintained

• Received stock, cut, prepare, wrap, weigh, price, and att ractively merchandise

seafood department products

• Maintained inventory control and product rotation

• Customer service

Diversified Management Consultants H umble, Texas D ecember 2002 – January

2007

Customer Care Representative

• Trained and supervised Data Ent ry Clerks in daily data entry activities

• Made sales call to potential clients relating to the types of services we provided

• Created and entered Client’s data into QuickBooks

• Made weekly calls to existing clients regarding the mailing of their data and

collection of funds due

• Monitored calls on a daily basis to ensure quality assurance

S KILLS

M icrosoft Office

QuickBooks Pro

E DUCAT ION

Humble H igh School

H igh School Diploma

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