Human Resources Management

OLUSOLA BALOGUN MBA, CHRL

****-** ***** ******* ******, Toronto, ON M9N 3T8

647-***-****. E-mail: ***********@*****.***

Human Resources Business Partner / Manager

A top performing Human Resources Leader with extensive experience within

the profit and nonprofit, unionized and non-unionized sectors.

Versatile generalist and typically characterized as the "go to resources"

in responding to challenges, providing guidance and coaching that will

enhance partnership, employee engagement and productivity.

PROFESSIONAL PROFILE

. Comprehension of business and management principles involving

strategic planning, resource allocation, HR modelling, leadership

techniques, change management and coordination of people and resources

. Good knowledge of the Ontario Labour Relations Act, Employment

Standards Act, Human Rights Code, Employment Equity principles and

Collective Agreements

. Ability to use tact and discretion when dealing with senior executives

and handling confidential information

. Sound judgment, problem solving, investigative, research and decision

making skills

. Proficiency working in an automated environment with MS Office Suite,

HR information systems, relational databases and spreadsheets

. Excellent analytical and conceptual thinking skills, proactively

identifying issues and suggesting solutions

. Outstanding relationship-building, organizational, time management and

communication skills

Subject Matter Expertise includes:

Strategic HR leadership, develop and lead HR policies and procedures,

create HR process documents, labour / employee relations, talent management

(recruitment and selection, succession planning, performance management),

training and development, total compensation and occupational health and

safety

WORK HISTORY:

OLUSOLA BALOGUN CONSULT (Independent HR Consultant)

2012-2015

Business partner:

. Pro-actively design, deliver and support HR Programs

. Coordinate all aspects of organizational change when / where necessary

. Build strong business relationships across your stakeholders.

Strategic partner:

. Maximize the value of the human capital and align it with the mission,

values and goals

. Cross-functionally provide complex HR Projects services including and

not limited to:

. Technical writing and process documentation

. The administration of human resources policies, procedures and

programs that will result in an employee-oriented, high

performance culture.

These emphasize employee engagement and empowerment, quality productivity

and standards, goal attainment, recruitment and ongoing development of a

superior workforce while protecting both management and employee interest

in accordance with the HR policies, organizational culture, governmental

laws and regulations.

AON Hewitt

2012, 2013-2015

HR Technical Writer - PMO (Contract)

Reported into the VP, Implementation & Project Management Office.

Work with Project / Program Managers, Quality Analysts and Subject Matter

Experts (SMEs) on sundry HR Business Process Outsourcing projects,

coordinating all aspects of Knowledge Management.

. Responsible for all aspects of creating documentation for client HR

business processes

. Captured procedural knowledge from internal and external clients to

create and update Standard Operating Procedures (SOPs) and Operations,

Procedures and Tools (OPT) Manuals

. Worked in collaboration with the Aon Hewitt knowledge development team

to provide documentation status updates to Project Teams

. Liaised with team members for peer reviews to validate document

accuracy

. Collaborated with the technical standards team to ensure completeness

of work in accordance to agreed conventions and Service Level

Agreements

. Tracked project progress and saved signed-off documents on client

facing dashboard and repository respectively

Selected Achievements:

. In converting a wide range of Mid-Market client Standard

Operating Procedures (SOPs) into MS Visio flow charts, I

documented the pros and cons of the process for management. This

led to a better understanding of the bigger picture and the

development of a more intensive quality control process.

. Successfully provided the much needed documentations for

effective knowledge transfer (KT) for all business processes

across client, irrespective of time needed, keeping training

cost on budget.

Echelon General Insurance Company

2011

HR Coordinator (Contract)

Reported into the Vice President, Human Resources.

. Assisted the VP HR to develop and provide consultation and support

regarding the interpretation and implementation of HR policies,

programs and procedures

. Analyzed trends and metrics in partnership with the HR group to

develop solutions, programs and policies

. Performed training needs analysis, promoted internal course offerings,

conducted research for external course offerings and delivered

training on specific HR programs, policies, practices and procedures

. As business partner, worked with division managers in start-to-finish

recruitment and selection process

. Administered and coached managers in the annual performance process

cycle, including terminations, leaves of absence, absenteeism, and

career development

. Advised departmental managers on employee relations, conflict

resolution, accommodation, rights, obligations and methods of dealing

with problem situations in relation to established laws and

regulations

. Performed job analysis and job evaluation using the Hay Method,

established benchmark jobs, comparator roles and provided clearly

documented job description to validate job evaluation decisions

. Assisted in the development and delivery of special projects.

ACCES Employment

2006 - 2010

HR Coordinator (2008-2010)

Reported into the Director, HR & Administration

. Liaised with external HR Consultants and acted as business partner to

internal site/project managers to update and/or develop, implement and

evaluate human resource policies and procedures, best practices,

government legislations, compensation programs, and other special

projects, as required

. In conjunction with the HR team, ensured alignment and delivery of HR

programs focused on enhancing organizational performance, depth of

talent, employee productivity and bottom line growth

. Administered and reported on employee engagement. This includes the

annual work opinion survey, exit interviews, diversity, ongoing

employee relation issues including interpretation of the collective

agreement

. Supported management at collective bargaining, grievance investigation

and disciplinary proceedings

. Planned and administered contract administration (for both employees

and contractors), training and career development and performance

evaluation, ensuring proper documentation

. Responsible for all aspects of recruitment and selection (utilizing

both behavioural and situational interview techniques), on-boarding

and partnered with Finance to ensure payroll enrollment

. Performed and coordinated all aspects of benefit administration by

enrolling new employees, liaising between employees and benefit

provider to resolve problems and assisting with annual benefit

renewals.

Selected Achievements:

. Overhauled benefit administration thereby cutting premium cost

by about 10% annually

Employment Consultant (2006-2008)

. Conducted job seeker needs assessment and facilitated pre-employment

workshops on resume writing, interviews, job search skills,

apprenticeship, and other sector specific information sessions

. Performed case management by documenting all intervention/service

rendered in ESNI software

. Provided individual career and employment counselling sessions to

enhance self confidence and give direction to career pathway

Selected Achievements:

. Consistently met set targets, over and above expected ratios,

managing over 700 cases

. Recognized as the Consultant with most client-job field related

matches

JVS Toronto

2005-2006

Employment Consultant (Intern & Volunteer)

Havillah Group (Lagos, Nigeria)

1995 - 2004

HR & Operations Manager

Volunteer Experience:

University Health Network (Toronto, ON)

2010-Date

An acute-care teaching organization with approximately 1000 beds, the

network is comprised of four (4) hospitals - Toronto General, Toronto

Western, Princess Margaret Hospital and Toronto Rehab.

HR Advisor, Labour Relations

. Attended and made contributions at grievance meetings, mediation,

arbitration meeting and preparation and negotiating collective

agreements across member hospitals

. Advised departmental managers on rights, obligations and methods of

dealing with problem situations in relation to established laws,

regulations and policies.

DESIGNATION:

HRPA Certified Human Resources Leader (CHRL)

EDUCATION:

Ladoke Akintola University of Master of Business Administration

Technology, Nigeria (assessed by University of Toronto as

equivalent to Canadian degree)

University of Ife (Obafemi B,Sc (Hons) Sociology & Anthropology

Awolowo University), Nigeria (assessed by the University of Toronto as

equivalent to Canadian degree)

CERTIFICATIONS:

Centennial College Certificate, Project Management - 2011

Certificate, Human Resources Management - 2009

George Brown

College

SKILLS: Applicant Tracking System, Personal Profile Analysis, General

Intelligence Assessment, Ceridian HR/Payroll Latitude, Occupational Health

& Safety, Disability Awareness, MS Excel, Word, Visio and PowerPoint

Contact this candidate