Customer Service Sales

MARWAN AL-JARIRI

403-***-**** ********@********.**

Objective

Seeking an engineering internship position where I can fully utilize my skills and knowledge for the success of

the organization and the advancement of my experience.

Education

Schulich School of Engineering, University of Calgary

- Bachelor of Science (B.Sc.) in Mechanical Engineering

- Expected Graduation: May 2017 (with internship)

- Cumulative GPA: 2.92

Internship Status

- Enrolled in a full time internship program and seeking a position for up to 16 months

- Completing third year of my degree in April 30, 2015

- Available as of May 1, 2015

Work Experience

Al- Mohdar Apparel Store Hadhramout, Yemen

August 2009 – January 2011

Customer Service

Managed the apparel store branch, and ensured the efficient workflow by successfully completing the

following tasks:

1. Coordinated with the store owner to procure the required inventory based on demand trends

2. Educated customers on the quality, style and value of products

3. Offered the highest quality customer service to ensure continuous business and customers’

satisfaction

4. Participated in the marketing effort to increase sales

5. Worked with and trained part-time employees during peak seasons

6. Managed the sales’ records and books and reported sales to the store owner

Volunteer Experience

Yemeni Students’ Club, University of Calgary Calgary AB, Canada

February 2014 – Present

Co-founder & VP Events

Collaborated with the forming committee to register the club, and to set its vision and direction

Organized the club events

Delegated tasks to club members and tracked their progress

Evaluated the on-going club operation and proposed future initiatives that alien with the club vision

Himmat Shabab Youth Association Hadhramout, Yemen

July 2010 – January 2011

Event Director

Planed, and organized the annual culture community festival attracting more than 500 community

members

Prepared aid hampers and contributed in their distribution to families in need

Took responsibility for event documentation and social media engagement

Solar Car Team, University of Calgary Calgary AB, Canada

Mechanical Engineering Team October 2013 - April 2014

Collaborated with a team of engineering students to build and test the body of a solar car using

composite materials

Analyzed design specifications obtained from the electrical engineering team and incorporated them

into the building process

2nd Arab Festival in Calgary Calgary AB, Canada

Communications Team Lead – Yemeni Tent February 2015 – Present

Lead a team to prepare internal and external communication materials

Direct photography and videography activities during the festival

Work with the leading committee to prepare the budget and setup for the tent

Hadhramout Student Council Calgary AB, Canada

August 2013 – July 2014

President

Mediated between students in Canada and administration office in Yemen

Implemented non-curricular activities such as sport games, trips and events

Mukalla Modern Secondary School Hadhramout, Yemen

President of Student Union September 2009- April 2010

Led an executive team of 8 student to complete the following key initiatives:

1. Organize graduation and academic merit recognition ceremonies

2. Collaborate with physical education advisor to organize annual student soccer league

Student Volunteer September 2007- April 2010

Participated in four theatrical plays

Tutored high school students in physics and chemistry

Joined the scouts team and mentored new members

Highlights of Qualifications

Well-developed communication skills demonstrated by working in multi-disciplinary teams in various

volunteering activities

Solid problem solving and critical thinking skills demonstrated by implementing results-oriented solutions

for encountered work/projects problems

Excellent organizational skills proven by planning and executing different events and workshops

Active listener and fast learner with a strong passion to learn new concepts

Strong knowledge of Microsoft Office, C++, Matlab, and SolidWorks

Honors & Awards

Hadhramout Establishment for Human Development scholarship program: Four-year full paid

scholarship to the University of Calgary (2012-2016)

Entrance Awards for International Students at University of Calgary (2012)

Provincial High School Excellence Award (2010)

Memberships and Affiliations

APEGA - University Student Member of APEGA February 2015- Present

IMechE - Institution of Mechanical Engineers April 2015- Present

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