Service Manager

Mark Anthony B. Tambis

# ** ********* **. *** ******* Heights Q.C

Mobile # +63-939*******

***********.******@*****.***

OBJECTIVE:

Seeking a position in the culinary and hospitality industry which will offer me the opportunity to continue

to learn and develop my skills in culinary settings and to deliver an utmost guest experience through the

best combination of food and drinks in a fun environment.

KEY QUALIFICATIONS:

• Dedicated to provide highest standard of customers satisfaction and quality at all times.

• Honest, accessible, productive, and friendly at all times.

• Able to work proficiently without supervision.

• Able to handle multiple tasks.

• Knowledge of cleanliness and safety food handling measures.

• In depth knowledge of weighing, measures, and mixing ingredients in line with recipe.

KITCHEN SKILLS:

• Capable of speaking, reading, and understanding basic cooking directions.

• Hands on experience in arranging, garnishing, and serving food.

• Able to determine the freshness of food and ingredients prior receiving orders.

• Exceptional knife skill.

• Well versed in cleaning work areas, equipments, utensils, dishes, and silver wares.

• In depth knowledge of hygiene, hand washing, and safety codes.

• Able to maintain accurate inventory and records of food supplies, and utensils.

PHYSICAL CAPABILITIES:

Able to:

• Stand 100% during extended long hours of duty.

• Bear environmental exposures to cold, heat, and water.

• Carry up to more than 110 pounds of weight.

• Work peacefully and efficiently under pressure.

WORK EXPERINECE:

Kitchen Staff

travelbean Coffee Inc National Capital Reg, Philippines

• Supervises and coordinates activities of food preparation, kitchen, pantry, and storeroom

personnel and purchases or requisitions foodstuffs and kitchen supplies:

• Plans or participates in planning menus, preparing and apportioning foods, and utilizing food

surpluses and leftovers.

• Specifies number of servings to be made from any vegetable, meat, beverage, and dessert to

control portion costs.

• Supervises COOK and tastes, smells, and observes food to ensure conformance with recipes and

appearance standards.

• Supervises inventory, storage, and distribution of foodstuffs and supplies.

• Purchases foodstuffs, kitchen supplies, and equipment, or requisitions them from PURCHASING

AGENT.

• Trains new workers.

Commissary stock clerk

Bizu Patisserie National Capital Reg, Philippines

• Receives, stores, and distributes commissary supplies according to the specific order.

• Responsible for comparing and inspecting physical items pulled to the requirements of the pick

ticket/order, packs/wraps orders as required by item/delivery type, and prepares for shipment.

Places and seals orders in appropriate size plastic bag.

• Ensures that accuracy of each order.

• Checks items for expiration date and removes expired items from the pick line, placing them in an

assigned location.

• Sorts and places commissary items on racks, shelves, or in bins according to the predetermined

sequence.

• Reports all damaged or defective materials or questionable conditions to the Service Center

Supervisor or Manager. Assists in the inventory process to ensure proper and accurate

recordkeeping

Banquet Waiter

hotel benilde maison de la salle National Capital Reg, Philippines

• General Responsibilities Review Banquet Event Orders (BEO’s) at the beginning of each shift to

ensure room are set as contracted.

• Confirm and setup A/V equipment needs to contract for the event. Prepare rooms for use;

adjusting lights, sound volumes, and temperature as needed for before guests arrive.

• Ensuring proper back up in the event that any equipment is not properly functioning. Maintaining

high standards of safety and cleanliness in all areas of the Conference Center.

• Ensuring that meeting rooms are re-set for next event contract if it is within one day of previous

event. Keep inventory of all Conference Center equipment in order and stored in their appropriate

areas.

• Work with Guest Services to transport any and all items needed for an outdoor event not within

the Conference Center and tent areas.

• Providing all group guests with a lasting experience with intent for return business maintaining

proper dining experience, delivering items, fulfilling customer needs, removing courses,

replenishing utensils, refilling glasses.

• Delivering Alcoholic and Nonalcoholic drinks for service to customers table. Properly open and

pour wine at the tableside.

• Performing basic cleaning tasks as needed or directed by supervisor. Greet all guests and owners

warmly with an appropriate greeting.

Slappy Cakes Philippines – Eastwood mall/SM, North edsa

April 2013 – Sept 2013

• Preparing all food items in hygienic and timely manners.

• Follow recipe and presentation specifications as set by restaurant management.

• Maintain cleanliness in service station and kitchen facility.

• Perform extra responsibilities as required by head chef or kitchen manager.

• Restock all items as required throughout shift.

• Do accurate daily food inventory and month end inventory.

Lyceum Culinary Institute – Intramuros, Manila

Dec 2011 – Jan 2013

Kitchen lab assist. / Stockroom clerk

Kitchen laboratory assistant

• Responsible for preparing equipments for the chef of the will be needed.

• Ensure all food items receive from stockroom is all fresh and accurately measured.

• Divide equally all food items per group base on the recipe.

• Assist the chef and provide additional equipment or ingredients necessarily needed.

• Clean and sanitized kitchen facility, equipments, cutlery, glassware, and pots as required.

• Organized food, chemical, and equipment back to storage area.

Stockroom Clerk

• Receive and inspect all delivery items and return unsatisfactory goods to the supplier.

• Properly store and organized delivered items to pro long the shelf life and to prevent cross

contamination of food items.

• Ensure accurate measurement of portioned ingredients before it deploy to kitchen lab.

• Perform hands on inventory of stocks, keep record and compile stock reports and encode to

computer system.

• Maintain cleanliness and well organized, equipments and stockroom facility.

Gumbo – Robinson’s place mall – Manila

May 2009 – Sept 2009

Kitchen helper

• Assist on broiling steaks, chops, seafood, and frying side dishes.

• Assist on receiving and storing food and non – food items.

• Responsible for cutting and peeling fruits, vegetable and other food items.

• Responsible for cleaning, sanitized, and organizing stockroom and kitchen facility.

• Wash and sanitized dishes as required.

Burgoo – Gateway mall – Cubao

Nov 2008 – May 2009

Food server

• Assist guest in order selection by promoting specific menu items and specials.

• Up sell appetizers, specialty and beverage and drinks to increase guest check average.

• Respond to inquiries regarding meal preparation and service in good manner.

• Coordinate with kitchen staff to ensure accurate and timely order preparation.

• Regularly follow up with guest tables and promptly fulfill additional request.

• Collect payments and balance transaction with receipts.

Burgoo – SM, North edsa

April 2008 – Oct 2008

Food server

• Assist guest in order selection by promoting specific menu items and specials.

• Up sell appetizers, specialty and beverage and drinks to increase guest check average.

• Respond to inquiries regarding meal preparation and service in good manner.

• Coordinate with kitchen staff to ensure accurate and timely order preparation.

• Regularly follow up with guest tables and promptly fulfill additional request.

• Collect payments and balance transaction with receipts.

Temp Asia – SM, megamall

March 2007 – Nov 2007

Food server

• Assist guest in order selection by promoting specific menu items and specials.

• Up sell appetizers, specialty and beverage and drinks to increase guest check average.

• Respond to inquiries regarding meal preparation and service in good manner.

• Coordinate with kitchen staff to ensure accurate and timely order preparation.

• Regularly follow up with guest tables and promptly fulfill additional request.

• Collect payments and balance transaction with receipts.

Manila Hotel – Roxas Blvd, Manila

July 2005 – March 2006

Banquet waiter

• Prepare chairs and tables for function, including setting up items such as linens, silver wares, and

glass wares based on floor plan.

• Assist guest to their table present menu and address any guest questions, concerns and complain.

• Serve food and drinks to guest, prepare and serve specialty dishes as required.

• Regularly follow up with guest tables and promptly fulfill additional request.

• Clean and organized facility and all items back to stock room after function.

EDUCATION:

TERTIARY - Don Bosco Technical Institute – Tondo, Manila

B.S, Computer Engineering (undergraduate) - 2001 –

2002

SECONDARY - Pasay City West High School – Pasay City - 1996 –

2000

PRIMARY - Sta, Ana Elementary School – Sta, Ana, Manila - 1990 –

1996

ADDITIONAL INFORMATION:

BIRTH DATE - November 02, 1983

BIRTH PPLACE - San Juan, Metro Manila

AGE - 29yrs

HEIGHT - 5’9

WEIGHT - 150, lbs

STATUS - Married

CHARACTER REFERENCES:

Chef Julie Anne Mendoza - +63-908******* - Intramuros,

Manila

Dr. Reynaldo C. Neri - +63-922******* - BF homes, Don Antonio,

Q.C

Prof. Eladio Y. Adalia - +63-909******* - Pasay City

Contact this candidate