Sales Account Manager
Resume:
Jason Carey
**** ******* *****, **********, ******** 60565
**************@*****.***
Sales Account Manager
Industry Focus: Sales
- Qualifications Profile
Service-oriented and goal-focused professional with solid background in parks and recreation operations; backed by in-depth expertise
in developing programs, facilitating events, and leading marketing efforts toward high-volume sales and revenue growth. Interested in
pursuing a career as an account executive to further utilize and enhance skills gained from previous work experience. Highly
effective in interfacing with existing and potential customers to promote service offerings, while establishing rapport to ensure
efficient business transaction. Armed with strong competency in administering team building activities and resolving diverse work-
and service-related complexities.
- Functional Skills with Experience
Growth and Development Impacts
Contributed significant input to the successful transition of hotel, from Holiday Inn to The Waverton Hotel.
Drove 25% increase in Fitness Department revenue through expert organization of operational processes, which included modification of
personal training packages and implementation of pay per class scheme for fitness instructors.
Developed and executed the first aid bulk ordering process that brought significant company savings, approximately $2K in 2014, as
well as ensured compliance with federal, state, and local safety regulations.
Pioneered the implementation of Battery Recycling Program across the association that prevented batteries from going to the landfill,
as well as brought reimbursement for the YMCA to enhance its internal recycling program.
Served as the driving force behind the attainment of highest number of enrolled youth swim lesson participants during the Winter
Session 2015 within the last 10 years.
Expert knowledge of water chemistry and pump room operations reduced chemical usage and expenses by $2k per year, resulted in a
cleaner and higher quality swimming experience,and prevented pool operations-associated issues.
Set new standards by fundraising more than $5k for the Greater Joliet Area YMCA’s Annual Fundraising Campaign from 2014-2015.
Operations Management
Simultaneously managed more than 40 staff for two separate departments at the YMCA, Aquatics and Fitness.
Spearheaded the entire operation of a waterpark with more than 50 aquatic staff and assisted in overseeing more than 50 hotel staff.
Administered human resource-related duties for aquatic staff, including mandatory training and skills practices.
Took charge of budgeting and inventory duties associated with waterpark, gift shop, and arcade operations.
Focused on developing top-performing staff by creating and incorporating a waterpark employee handbook into the new hire training
material.
Ensured efficient and safe operations by implementing facility-wide risk-management assessment and developing safety procedures for
all staff.
Service Promotions and Sales Customer Service
Led marketing efforts to increase swim lesson enrollment rates by 8%, from 2013 to 2014
Collaborated with other directors in designing and editing program guides.
Guaranteed timely resolution of customer service issues with each position that I have held over the past five years.
Demonstrated adeptness in event planning, which included organization of various facility-wide events at both the waterpark and the
YMCA for events with up to 500 people in attendance, including: the Halloween Splash Bash, The Waverton Hotel New Year’s Celebration,
and the Greater Joliet Area YMCA’s First Inter-Association Lifeguard Games.
Actively participated in Shorewood Chamber of Commerce to drive networking efforts, as well as in expos and conferences to advertise
or promote functions and hire staff for the YMCA operations.
Interpersonal Collaboration and Communication
Collaborated with other aquatic directors regarding goal setting, upcoming events, and development of ideas toward program expansion.
Significantly improved dialogue with patrons through the creation of new communication pieces, such as calendars and pamphlets
listing all events for the season.
- Work History
Greater Joliet Area YMCA – Galowich Family YMCA Joliet, IL
Aquatics Director 2013–Present
Fitness Director 2013–2014
Mayan Adventure Indoor Waterpark, Waverton Hotel, Bricton Hotel Group Elmhurst, IL
Aquatic Director Lounge Supervisor 2010–2013
Five Seasons Family Sports Club (FSFSC) Burr Ridge, IL
Aquatic Director 2010
Westmont Park District Westmont, IL
Recreation Intern 2009
4-H Camp Bob Cooper (Clemson University Educational Camp) Summerton, SC
Lead Camp Counselor Lead Paintball Referee 2007
Giant City State Park Makanda, IL
Internship – Fieldwork Position 2007
- Education
Bachelor of Science in Parks and Recreation, Minor in Business Marketing and Psychology: Aug 2009
Southern Illinois University Carbondale, Carbondale, IL
- Certifications
American Red Cross
Lifeguard Instructor (LGI) Lay Responder Instructor
Cardiopulmonary Resuscitation (CPR) First Aid Automated External Defibrillator (AED)
Blood Borne Pathogen Lifeguarding Emergency Oxygen Anaphylaxis and Epinephrine Auto-Injector
National Recreation and Park Association
Certified Parks and Recreation Professional (CPRP)
National Swimming Pool Foundation
Certified Pool Operator (CPO)
Clemson University
Secondary High Ropes Belayer Lead Paintball Referee, Referee Trainer: Inactive
- Professional Development
Introduction to Fiscal Management – YMCA Training
Child Abuse Prevention, Sexual Harassment Prevention, Hazard Communications – Redwoods Insurance Company
- Activities
Shorewood Chamber of Commerce Active participation in various community activities
- Awards and Honors
Founding Father of Phi Kappa Tau Fraternity, Carbondale, IL: 2004–2009
The Presidents Volunteer Service Award – Carbondale, IL: 2008
Southern Illinois University Carbondale’s Environmental Ambassador Award – Carbondale, IL: 2008
- Technical Acumen
Microsoft Office Suite (Word, PowerPoint, and Excel) MICROS Cashier System
Automatic Data Processing (ADP) Cleri Clerk Daxko Operations
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