Prince Wright *** Hancock St. Brooklyn NY 601-***-**** **************@*****.***
Professional Experience Barnes & Noble College Booksellers College Station TX United States Department Manger March 2010 2012 Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.
● Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
● Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
● Order, receive, or stock supplies or retail products.
● Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
● Receive and process customer payments.
● Provide customers with product details, such as coffee blend or preparation descriptions.
● Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
● Demonstrate the use of retail equipment, such as espresso machines.
● Resolve customer complaints regarding sales and service.
● Review operational records and reports to project sales and determine profitability.
● Monitor customer preferences to determine focus of sales efforts.
Store Manager August 2012 March 2014
● Resolve customer complaints regarding sales and service.
● Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
● Review operational records and reports to project sales and determine profitability.
● Direct the preparation of regular and special budget reports.
● Analyze monthly department budgeting and accounting reports to maintain expenditure controls.
● Provide advice and technical assistance with cost analysis, fiscal allocation, and budget preparation.
● Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations.
● Summarize budgets and submit recommendations for the approval or disapproval of funds requests.
● Review operating budgets to analyze trends affecting budget needs.
● Consult with managers to ensure that budget adjustments are made in accordance with program changes.
● Compile and analyze accounting records and other data to determine the financial resources required to implement a program.
● Perform cost benefit analyses to compare operating programs, review financial requests, or explore alternative financing methods.
Education Texas Southern University Houston TX. United States Completed coursework in Psychology and Music. May 2012
● Member of several university bands including the "Ocean of Soul"
Jim Hill High School Jackson Ms. United States High School Diploma, May 2007
● Participated in multiple school activities and functions.
● Member of the National Honor Society.
● Student council representative for the duration of high school.
Marketing
● Generated $160,000 over 90 days in company revenue while working for Yorkton Oakmont
Additional Skills
● Great leadership and development skills.
● Aggressive and decisive and delegating tasks and getting the job done.
● Maintains a "Can Do" and "Will Do” mentality and attitude.